Window Nation, family-owned and operated by 3rd generation window experts, Harley and Aaron Magden, is the 5th largest home remodeling company in the United States, as ranked by Qualified Remodeler Magazine. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Windows & doors (24972)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
Window Nation was recommended by 2 friends of mine...now I know why....they are amazing! I've already told anybody & everybody I know that mentions they're thinking about new windows....well done Window Nation!!!!!
We are satisfied with what we received.
I have no complaints whatsoever. I am very satisfied!
They were four hours late and I did not receive a call until 4pm. They did get work however no one did anything but sales lady.
They were extremely professional and made absolutely sure that the design of the sliding glass door met the specs that we needed to comply with in the community we live.
We would definitely recommend Window Nation! Their work from beginning to end, including the sales person, was fantastic. The two men assigned to this project, Jason and I believe Sean, came right on time and had our sliding glass door installed within 2 hours. They cleaned up the site well and the...
I was most satisfied with the nice and clean job completed.
When the measure guy came out he measured the windows wrong. The header in the kitchen was taller than the header in the bedroom. I had ply wood in the front window for three weeks waiting on them to get everything fixed. My wife said the installers were stepping on her flowers and smashed them all down...
The price and the promptness of the service were the areas I was most satisfied with.
Very professional during, sale, follow-up and the installation. The installation was especially pleasant, performed professionally. The crew was courteous and did a good job of clean-up.
As a GuildQuality Guildmember, Window Nation relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Window Nation in Cleveland, OH; Alexandria, VA; Washington, DC; Akron, OH; Baltimore, MD; Canton, OH; Woodbridge, VA; Silver Spring, MD; Parma, OH; Mentor, OH; and 1242 other cities in Ohio, North Carolina, Maryland, Virginia, Pennsylvania, and 6 other states.
In this report, Window Nation has published a summary of the customer feedback they've received since they joined GuildQuality in February 2011. In that time, 16,033 out of 25,716 customers (62%) responded to a GuildQuality satisfaction survey, with the most recent response in August 2016.
Window Nation surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Window Nation customer, and if Window Nation completed work for you after February of 2011 but you haven't yet received a survey, please let us know.
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