Window Nation, family-owned and operated by 3rd generation window experts, Harley and Aaron Magden, is the 5th largest home remodeling company in the United States, as ranked by Qualified Remodeler Magazine. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Windows & doors (25701)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
Window Nation replaced all our windows, a front door with side panel and a sliding glass door. they were very professional, and knowledgeable from start to finish. they gave us a great price and were done on time. oh and did I mention I love my new windows and doors!
I am very happy with my windows and the people that did the work were very nice. I am now more comfortable with my electric bill!
The installation process, and the team of installers, were amazing. Very efficient, organized, quick, and cleaned up thoroughly. And friendly as well. Did a great job all around.
They did a great job! Work was done efficiently and on time. I would recommend Window Nation to others!
The company is very professional, reliable, and honest.
I had a great experience with Window Nation. I wish they could do more! The windows are great, there's not a draft anywhere.
The installation crew was wonderful. They came when they said they would, worked right through, and didn't stop for lunch or anything. They were all business. After it was done, Ted walked me around and showed me how they worked and made sure I knew how they worked.
David really set us up for a really good experience and we appreciate his time spent with us. The installation crew installed some shadow boxes under our windows and we are very pleased with the workmanship.
David really explained the process so well, we weren't exactly sure what we wanted and he helped us narrow things down. The head installer answered my questions and explained the process to keep me calm through installation.
We were a little nervous about replacing so many windows at one time but we had to highest confidence in Window Nation.
As a GuildQuality Guildmember, Window Nation relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Window Nation in Cleveland, OH; Alexandria, VA; Washington, DC; Akron, OH; Baltimore, MD; Canton, OH; Woodbridge, VA; Silver Spring, MD; Parma, OH; Mentor, OH; and 1256 other cities in Ohio, North Carolina, Maryland, Virginia, Pennsylvania, and 6 other states.
In this report, Window Nation has published a summary of the customer feedback they've received since they joined GuildQuality in February 2011. In that time, 16,474 out of 26,445 customers (62%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2016.
Window Nation surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Window Nation customer, and if Window Nation completed work for you after February of 2011 but you haven't yet received a survey, please let us know.
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