The team at Cobblestone replaced all of our windows, doors, and siding, with Pella and Hardie Board products and things could not have gone better! Ryan Waltz and his team took their time to get every last detail right, and you could tell the crew was not operating under a mandate to get our job done quickly so they could get to the next job, etc. They showed up at 7am each day (including Saturday), and they just got the job done. I would highly recommend Ryan and the team for any work you are thinking of doing on your home. A+++ experience!

Hiring Cobblestone for our home renovation turned into an absolute nightmare (with no current end in sight) despite our initial optimism based on a local recommendation, online reviews, proximity (their office is on our block), and our desire to support a local business. We planned extensive renovations on our century-old home, including replacing siding with Hardie, new windows and gutters, and redoing our porch.

Initially meeting with Ryan (salesman) and Bill (owner) in March 2023, we were assured top-tier service, contractors, and craftsmanship (all akin to HGTV standards) due to our proximity which would allow them to showcase our home to future clients. We wholeheartedly trusted Cobblestone from day 1 and did not even seek any other quotes from other contractors. We signed a contract and paid a deposit by May 2023, expecting completion by Fall 2023 (as promised by Cobblestone).

Work did not start until October 2023 due to delays reportedly attributed to Cobblestone's line-of-credit issues with suppliers. We were assigned a newly hired project manager (Ed, who has since been let go), who we also wholeheartedly trusted. Progress was EXTREMELY sporadic with persistent supply issues reportedly caused by Cobblestone's incompetence.

Critical issues arose early when Cobblestone disregarded contractual obligations to remove existing siding layers, opting to install Hardie over aging asphalt siding and dry rot even though the very first line item of their contract was “Full removal of disposal of existing siding. Replace framing and decking board as needed.” When discussed with Ed, he stated everything was perfectly fine and that we would get better insulation this way. Again, we trusted Cobblestone wholeheartedly.

Throughout the prolonged project (now into Spring 2024), our concerns mounted over shoddy porch work, literally 100s of areas of cosmetic defects, separating/sloppy caulk everywhere, improperly installed gutters damaging our roof, and trim that was already cracking and discolored. At this point, we really started to feel like we were being taken advantage of and lied to, so we decided to contact several other professionals to get a second opinion of the work that had been conducted to date. When the other contractors saw our house, ALL were appalled by what they saw. Extremely unprofessional cosmetic/design deficiencies aside, they all stated that the Hardie siding should have NEVER been installed on top of the old asphalt siding, and LP trim should not have been used. There were also serious issues noted with the windows since the siding company caulked over the weepholes. We had numerous Hardie contractors, attorneys, and construction managers look at our house/contract and the same things were noted: this is not a cosmetic/patch/repair job; this is a complete tear-off and re-do of the entire project, we now needed a new roof (our roof was fine when this started), and we had every right to ask for our money back.

Even though Ryan and Bill are literally steps from our house, neither contacted us and/or took control of the situation, even though construction had been going on for OVER 5 MONTHS. Ryan only got involved after we had other the contractors look at the work and they all called out major, critical deficiencies. Bill only got involved AFTER WE CONTACTED HIM at the 6 month mark, even though he can see our house from his office and he drives past our house almost every day. When we started the discussions with Bill about refunding our money so we can start this over with reputable contractor, Bill said to us (on three separate occasions, in front of his own employees) that he wished he could give us our money back, but that they had a rough year and he didn't have it.

Hiring Cobblestone was absolutely the worst decision we could have ever made. We truly regret hiring them and want this nightmare to end. Bill, Ryan, and all of Cobblestone should be ashamed of their actions. It is absolutely disgusting what they did to our house, to us, and what they are currently putting us through.

I will likely not refer Cobblestone for work to my friends and fellow homeowners. While the siding work we had done was completed quickly and efficiently our deck work which should have happened within at least a couple weeks of the siding took about 4 months to align. Once the deck work was done it proved to be mediocre at best. I would give our deck a solid grade of B and considering how long we waited for them to find a builder and how much we paid only to get a decent job was incredibly disappointing.

I have already recommended them! They are very professional and on time!

I liked the way they communicated with me with phone calls and follow-ups!

Very professional about doing the work correctly.
Cleaned up after all work was completed.
Willing to make modifications installing gutter screens per my request as work was being done.

Very happy with the work done & the time promised. Very professional!

The company was very professional. I am very happy with the results.

Areas For Improvement

Areas For Improvement - They did not fall short of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - They met and exceeded all of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - The porch is nicer than I expected!

They were very professional and knowledgeable.

We were ready for a full remodel, and Cobblestone delivered. The designer was attentive and gave us everything we asked for. We could t be happier.

Cobblestone contractors did excellent work, for the most part, but the length of the project was much longer than anticipated.

Love working with these folks! We had Cobblestone do some work for us on our new home before we moved in back in 2015. And have since hired them 3 more times for additional work. They are professional, efficient, respectful, CLEAN, good people. I highly recommend.

Professional & Organized

Professional & Organized - The Cobblestone team called me multiple times throughout the projects we were having done to make sure their contractors were meeting our expectations.

Recognized Excellence

Recognized Excellence - Bill Conforti always makes sure his team is on the ball - overseeing all projects.

Additional Comments

Additional Comments - Cobblestone is a good team! You get what you pay for! They are worth every penny and I will have them back for sure.

Andy did beautiful work replacing the decking on my two balconies.

I did not feel that this was a very coordinated effort. Thought there would be more design assistance. Several instances I felt ignored. Many errors were made that pushed the timeline out. End result is good, but not my dream kitchen.

I'm very satisfied!

Clean

Clean - Absolutely everyday it was cleaned and they were very respectful of my property!

Professional & Organized

Professional & Organized - I give it 10 stars! The owner of the company was very involved in our project! He helped pick out materials and gave options it was very helpful!

Looks great, good price, on time Bill Conforti is the best!

Recognized Excellence

Recognized Excellence - Bill Conforti is the best!!

They were very trustworthy, showed up when they said, and the work was exemplary. I didn't notice anything wrong, but they let me know there was an issue with my cabinets, and had them redone. I would recommend them to anyone.

Areas For Improvement

Areas For Improvement - Jim did a great job. He designed the kitchen, and he put up with me when I went crazy.

Areas Of Satisfaction

Areas Of Satisfaction - They were great to work with, and I appreciated them.

Additional Comments

Additional Comments - I want to thank them for the beautiful kitchen, and the work done.

I am very happy with the job Cobblestone did for me. I had my bathroom completely remodeled and it is absolutely beautiful. I also had new gutters put on. I would highly recommend them to anyone needing any kind of remodeling work. Very professional!!

Recognized Excellence

Recognized Excellence - Jennifer Fletcher was a great help to me with organizing ideas for my bathroom. She was on top of everything. She is smart, intelligent and as very nice person. Another person of help to me was Lydia. Both are assets to the company.

Areas Of Satisfaction

Areas Of Satisfaction - Someone from the company called me after the jobs were completed to see if I was satisfied or needed anything further.