Decks Unlimited
Feedback report for

Decks Unlimited

Decks Unlimited

I’m Craig Small, President and Master Carpenter of Decks Unlimited. I have over 24 years of deck design and construction experience. In 1993 while attending college and working at United Parcel Service (UPS),I started working with a friend who started a small pressure washing and deckstaining business he called Decks Unlimited. Most of our time was spent stuffing mailboxes with flyers that promoted our work. We started developing a positive reputation and eventually formed a customer base. From the start, making the customer happy has been our number one goal. After about a year, the original founder decided to work for a prominent local builder and I did my best to grow Decks Unlimited. The first few years were not very busy, but through quality work and high level of customer satisfaction, Decks Unlimited developed a great reputation and business started picking up. I am thankful for the customers I have served over the years and looking forward to serving future customers as well.

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Of 5 respondents, 5 left a review
5
5 of 5 would recommend
5
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0
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No rating
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How are reviews verified?


Saif H.

Review of Inspired Closets by Carson by

· Frankfort

Excellent work, very professional people. I felt I was getting the best quality I can receive for my dollar from my first meeting with Mike. The custom closet is what really made our Master room stand out in our new home. I couldn't have given this job to anyone better than Carson Closet specially w... more

Darrin N.

Review of DHI Roofing by

· Indy

Craig was amazing, however he was only here for the Roofing portion of the project, his replacement, for siding and gutters I feel was very unorganized, ineffective and was full of misinformation. If Craig had been here for the whole project, I feel it would have been much better handeled. There... more

Leanne F.

Review of Bone Dry Roofing by

· Brownsburg

They've always been very honest and have never tried to oversell.

Allison R.

Review of Menold Construction and Restoration by

· Mahomet

All of the staff was extremely professional and courteous. The work was done on time and on budget.


The builder did not build our home as we had ordered, citing a design change after contract was signed. What recourse do we have?
Jan 6, 2016
A lawyer is the first place to start. Your builder should be insured for problems like this. If it is a big box builder then I am sure something in the corporate contract has an answer for this. You d ... read more
Cost Plus versus Lump Sum: What are the pros and cons of each?
Jan 14, 2015
Good answer by Abe. We prefer to use fixed contracts with our clients. We have clauses in our contracts for unforeseen itesm such as concealed structural damage or inadequacies. I fully agree a profes ... read more

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Feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of Decks Unlimited using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

Decks Unlimited

4505 Deepwood Dr,
Louisville, KY
https://decksunlimitedky.com/ (502) 445-9539