They provided speedy service.
The cost has gone up tremendously.
They can review my file to see all the windows that came in broken and missing screens. They can also see how many times they rescheduled us and canceled appointments on us. Our original order was messed up. They would not let us chose the colors of the outside trim.
I think Wallside Windows is the absolute best.
They did a wonderful job, and cleaned up very nicely. We were very happy.
They have a weird film to the windows. They lied about the price, and tried demanding more money.
They did very good work, and the product is very solid. I am happy.
They are good.
The installers were very professional and nice. They did a great job, and I have no complaints!
They need better, more professional follow-up. They only did half the job. In addition to the new windows, there were 3 other items to be done. I also had another job at my cottage for them to do, but they said they don't go to that area.
The guys were nice, but they did a horrible job with the installation.
The experience was good across the board. I highly recommend them.
They are updated, innovative, and easy to use. The installation could've been a bit more picky on the one bead of caulk on both windows in the back. It looks like they went one way and then flipped it and went the other way. Its not a huge deal. The windows are good and nice.
Knowledgeable, good workmanship
I would go no where else! From the call to Ken Augustine to the installation of the windows, it was top notch!
Yes, my son and daughter in law contacted you. I have made other recommendations in general conversations with friends and work.
My family and I have used them for 40 years and I never had issues with them, so I called them again.
The initial installers came out and did a very very very sloppy job. They sent out an inspector, but when he came, he did a great job. He was very neat, very considerate, very thorough, and the job was done right. The initial installers were very nonchalant, did not care about what they were doing, and left my place a mess.
The windows look okay. The aluminum siding on the windows is coming up, and the windows are foggy after it rains. The people left a bag of tools on my new brick patio. I have called several times for someone to pick it up, but no one has reached out to me.
The installers were professional and did an awesome job.
Wallside Windows was very clean and fast.
One thing that I would tell future clients is to triple-check after the installers. Things are not always put together correctly. The products may be a little bent out of place or not installed correctly, and the quality of the products may not be up to your standards.
Wallside Windows provided great service. Their installers know what they are doing and are friendly and knowledgeable.
The sales representative and the gentleman that came and installed the window were great, friendly, and very courteous.
It was the second time we had to have our bay window replaced because of seal breakage, and the initial appointment was canceled because they didn't have enough crew because someone on the crew got hurt. Someone came the next Monday or Tuesday, and the guy said one person alone probably can't do it. They canceled again to come for another day, but no one ever showed up that day. He did text us and say he was busy, so we finally saw him this last Tuesday, and they did show up and complete the job.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Wallside Windows as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys