We have used Waddle Exteriors for numerous home improvement projects at both our home in Des Moines as well as our "week end " cabin for well over the past 10 years. I have been not only pleased with their quality workmanship but impressed with how they do what they say they are going to do but getting the things done when they say it will be done. I could not say those things about some people I have hired to help me out. One thing that has impressed me a great deal was their service policy. We got an unsolicited phone call, perhaps 6 months after we had installed their Gutter Toppers, informing us that they were going to be stopping by our house to check the functioning of the Toppers and check the gutters to make sure there were no leaves or other foreign material in my gutters. They have done the same inspection when they have been in the area of the summer cabin. Waddle Exteriors is a good company to work with Tom and Faye Carey
The gentlemen who came out were professional and did a great job. They came to repair the gutters, it took a while to get them here because they were very busy and we had a very bad storm. I am very happy with the service I got.
Waddle Exteriors did a great job. It was perfect. They are all professional and my son is proud of their work.
All of the people I worked with from Waddle exteriors were very professional and helpful in making sure I knew how things were going to work. They were punctual and cleaned up the area before they left.My gutters look great.
We have had Waddles Exteriors side our house, roof our house and side a workshop after we had torn down a greenhouse. They have done an excellent job each of these times.
Areas Of Satisfaction - The people are friendly and they do a professional job.
Recognized Excellence - Deion Quang is friendly and helpful.The person who did the work on my workshop did an excellent job, but I do not know his name.
They were a great company who was very efficient. They did a really good job on our project. They cleaned up nicely as well.
They were all very courteous and got straight to business. They are very helpful.
The project was complected as planned. Everything was cleaned up. I thought everything went perfectly.
We were extremely pleased with the efficiency and how courteous they were.
Areas Of Satisfaction - I am most satisfied that they got the job done promptly and to my satisfaction. The project was completed how I wanted it to be.
Recognized Excellence - Overall, they did fine as a company and I am happy with that.
We were very pleased and very satisfied with it.
Recognized Excellence - I would like to recognize Caeden and the other young man that was with him. He was very great.
Additional Comments - They were timely, polite, and I would highly recommend them.
Exceptional professional service!!!
Areas Of Satisfaction - Consultations with Caeden Tinklenberg!!
Recognized Excellence - Caeden Tinklenberg
I was very satisfied and I appreciated their hard work and neatness.
They were friendly and courteous and did the work in a timely manner. Everything was great.
Areas Of Satisfaction - I was most satisfied with the final product because it looks great.
Recognized Excellence - I would recognize everyone I dealt with for their exceptional service.
Areas Of Satisfaction - I was most satisfied with the quality of the workmanship.
The new windows look great!
With the trouble I had, I am 50/50. I think they do good work and they are good at it.
We didn't get an itemized bill, but it was the exact amount that the insurance allowed. My son asked Kris to take out the furnace, but it wasn't something they could not do. We didn't know it beforehand. They needed someone who was an expert in that.
Areas Of Satisfaction - The way they treated me as a customer was nice.
I was very happy and satisfied with the work done. The look of the gutter toppers is great as it blends with the color of the roofs shingles.
The Waddle installation crew were very well organized. They worked very hard and effectively. The finished roof looks great from ground level and I expect that it looks the same from the roof. I was extremely pleased with the cleanup work before they left for the day and when they left the job. I have found very few scraps of materials, removed shingle parts or nails around my home since the project was completed.Overall, I am very pleased with the completed project and would recommend Waddle Exteriors to others, if asked.
It was very hot when they were at our place; I do not know how anyone could do what they did. It almost appeared as if, when they got up on the roof someone took the ladder down. They just stayed right there and worked very hard. They did excellent work!
Areas Of Satisfaction - I was most satisfied that they came to work and every person who was here knew how to work. They did a super job!
Additional Comments - There were several contractors in our area at the time of this hailstorm, and we chose Waddle Exteriors because they were from a city we use to live in.
The guys did a nice fast job of installing my gutter toppers, and I'm looking forward to no more trips up the ladder to do that messy job of cleaning out the gutters!
Everyone at Waddle was very professional, helpful, and patient with my changing mind. The entire transaction was smooth from start to finish and we couldn't have asked for better service or work. We were thoroughly impressed with the crews hard work, keeping the site debris contained, and doing a great job with the clean-up! Jamie and Logan were also great when it came to answering any last minute questions and making themselves available. It's a brand new house! Having someone come out to the house a few days later after a storm to make sure everything was still okay was an added bonus and sealed the deal! We recommend Waddle to everyone!
Recognized Excellence - Audrey was very helpful. We would also like to say that the crew that showed up at our house were exceptional. They knew exactly what they had to do and got right to work and did it. They were very professional and courteous.
Additional Comments - We were especially impressed when they finished their work by using a big magnet and gathered up dropped screws around the house and garage areas so we won't end up with a lot of flat tires.
There were there when they said they would be , stayed in contact with me the whole time to see how things were going!
Areas Of Satisfaction - I was most satisfied with the communication.
Recognized Excellence - Larry did a great job keeping me informed and getting our roof done ahead of schedule.
Areas Of Satisfaction - I was most satisfied with their professionalism and that they kept the site clean. They were very nice men who did the job. It was an A-plus job from start to finish.
Waddle Exteriors provided an excellent product in a timely manner when we resided our house. They went out of their way to accommodate our wishes and the house looks great! Communication was often and informative about the project as it progressed. Thanks Waddle Exteriors!
Areas Of Satisfaction - Very good communication with Logan. The project was completed in a nice timely manner. Waddle wanted our business and earned it for sure! Competitive price for the work.
Recognized Excellence - Nate Ante - Did everything he could to earn our business - thank you!Logan Ante - Great communication and when out of his way to make sure we were satisfied - thank you!
Areas Of Satisfaction - I was most satisfied. They were very kind and listened to us. Also, they were very professional in how the handled things.
Areas Of Satisfaction - Eric did a good job explaining, what was a happening. They have had good communication, though out the job.
Areas Of Satisfaction - I was most satisfied with just the way they did the work, and when I asked them about other things, they were very cooperative.
Recognized Excellence - I would like to recognize everyone I dealt with.
They did a great job. They left the yard and everything as clean as it was before they came.
They moved me up on the schedule because my roof was in such bad shape. I don't know what I would have done because the next rain that we had could have destroyed the roof and house. They knew better than I did what needed to be done.
They were professional and good.
We have recommended them to other people.
We were very satisfied with their good work.
We had contracted with Waddle Exteriors last Fall to replace our gutters, due to the weather they were unable to start the project but they did make sure our old gutters were cleaned out before winter. This Spring they contacted us as to set up a day, called the day before and even the day of to let us know when they would be arriving. All of the staff we have been in contact with have been friendly, helpful and professional. They removed and installed all of the new gutters, everything was cleaned up afterwards and they walked around the house with us to make sure we were satisfied. We would highly recommend them
Everything about Waddle Exteriors is above and beyond. All aspects of the company are super. You all are professional and nice enough to make me feel like family. I kept wanting to hug the boys. That is how you all made me feel. Excellent work ethics. When I walked around the house, I found only 1 roofing nail. Every visit from you was a complete Joy. While the guys were reinstalling the Gutter toppers, one of the guys came to the door and suggested that I needed a new downspout. I was just getting ready to go out and talk to them about the exact thing. But He saw it first and tnonehat was a plus in my book. Totally satisfied with Waddle Exteriors.
I just found their entire performance from sales to installation to followup to be exactly correct.
Areas For Improvement - Waddle Exteriors did not fall short of my expectations.
Areas Of Satisfaction - I was most satisfied that they put up a quality product. Waddle Exteriors put on gutter toppers on the back of my house and I am completely satisfied with the product.
Recognized Excellence - I would like to recognize Jamie Jacobson for exceptional service.
Recognized Excellence - I would like to recognize the installation team and Jamie Jacobson for exceptional service. Jamie was very personable and great to work with.
Additional Comments - It was a very good experience.
Recognized Excellence - Roy was the guy that lead the crew. He was the one that straighten out the first installation, so I would like to recognize him.
A great company! Did an exceptional job from start to finish.
Recognized Excellence - Kris Knerl worked with our insurer to make sure the repair estimate for the roof was complete and accurate. Victor and his crew were very professional and made sure the yard was clean when they were finished.
Areas Of Satisfaction - I was most satisfied that it was done much quicker than they said and it looks wonderful.
Recognized Excellence - I would like to recognize Logan Ante for exceptional service. Logan noticed a few things and repaired them himself. I thought that was nice of him.
Areas Of Satisfaction - They were very professional.
They guys that came out to install were very friendly. As far as I know, they did a great job!
Areas Of Satisfaction - I was most satisfied when Jamie came out last fall, he was very personable and knowledgeable. The guys that installed were friendly and knowledgeable. It was a great experience.
Current Referrals - If I hear someone mention it, I will give them the company name.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Waddle Exteriors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
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