I was very happy with the gentleman that did the work. Everything was done very professionally and there was no mess. It was really good! I have another bathroom that I hope to be able to use their services again.
The sales person was knowledgeable and timely, helped us change the choice of door to better fit our needs, and the installation person, Jordy Juarez was exceptional!
They did an awesome job.
I started
It turned out very well.
Good quality work and workmanship at a competitive price.
I am 100% happy and pleased with their work, their workmanship, the workers, the quality, and everything about it.
excellent work in a very timely matter
We weren't going to remodel the bathroom, but I injured my back. We got the shower put in, and I love it. It's great. The young man that installed it, worked hard for two full days. He did not take a break, and I had to force him to get some water.
yes.
Shower stall was built on site to my specifications. Method of construction ensures durability and longevity.
Very pleased with overall experience. Expensive, but you get what you pay for. The product and customer service has been excellent, and the whole experience was stress-free.
They provide great quality and professionalism.
Cameron did a great job he was very professional and got things done very quickly.
Quality work. Far too expensive, beyond what quality can justify.
Wasn't sure if we could afford it, but they made it possible. Excellent worker/installer. Already recommended to 2 friends.
Excellent products, Ryan’s workmanship was superb.
I am enjoying the new shower; it turned out wonderful.
I was going to cancel my order for a conversion of tub to shower because of shower base being defective when received at their shop a few times. When the next day they said the had 1 available. install was started /complete. contacted office for levelness of base which is a FEW inches higher on wall side and COUPLE inches on door side, center is level. they explained that is how their bases are made, making an uneven base with HIGH
POTENTIAL for slipping on uneven base. I don't believe this is a good base other than to get my order complete. Replacement for even base with no charge
The job came out well but I can't honestly recommend USA Bath because of the lead time on getting anything started. I signed the contract in March and the job was completed at the end of August. Add to that the terms from USA Bath were 50% of the total job cost up front. Meant giving USA Bath $6,000 then waiting five months before anything happened.
For the relatively high price and the job not being done correctly in the first place, it is a bit difficult to refer a friend. I think paying as much as I did for a shower remodel, I would have expected better workmanship and for the job to be done right the first time. Instead somebody has to come back to redo the caulking and re-attach the tub spout that came off the wall the first time the water was turned on to the tub. I'd be a little embarrassed to demand that kind of money and offer that kind of workmanship. Especially taking the extra day it took to accomplish. Was supposed to be done in two days, but instead took three.
We put an order in March, and they didn't do the work until last week! It's been six months.
After the installation, the customer service was lacking. I have a problem, but I'm not able to get in touch with anyone.
Highly recommend! The installation crew (Vince) was professional, courteous, concerned with safety, skilled, on time, tidy and had great communication! We had a spa tub to shower conversion. The installation crew encountered some challenges. Vince consulted with another excellent member of the team (sorry I just can’t recall the name) and a solution was found quickly. The change order charge was totally reasonable and in accordance with the contract terms. The finished product is exactly what we had hoped for and more. We are 100% satisfied!
An excellent product and installation. I have sent two people and I know one has purchased a redo of both bathrooms
After signing the contract, we had been talking to a few friends about the price and they were all shocked. That's what I get for not getting other quotes.
We have been having health problems, and Bath Planet was very contentious of this, worked around it, and were very helpful.
The work done looks very nice, however, I guess I hadn't different expectations. No fault of my representatives.
A little expensive…
One stop solution.
They did awesome work from the beginning to the end!
The shower is just the way we wanted it
Excellent product, construction, and service!
I would have them do it again without any hesitation.
Personal Message - Excellent service, very professional
The staff and the installer were very professional and prompt at completing the job. The quality of the product is great.
The service and the workers were good. We are happy at the way everything turned out.
USA Bath did an excellent job and was very informative. I would recommend them for any bathtub to shower conversions. I love ours!!
I am very pleased with the service I received from USA Bath, I would recommend to a friend.
Great experience and beautiful outcome. Troy was amazing. The workmanship was exceptional and it was done in the estimated time we were given. We couldn’t be happier!
Why put up with the endless issues of a tile shower and the never clean grout. Our Carson City house was the second of these master shower renewals in the past few months. Well worth the money, our cleaning ladies approve.
Everyone that sees the new bath thinks it is beautiful!
From start to finish these folks are awesome!
We saw the shower display in Home Depot and we were in the middle of updating/remodeling out very old house. Bathroom was on our list so we called to see about getting it done.Winter and some medical issues happened and we live in the mountains so we had to wait for things to thaw out but now that it’s finished we love it.
The salesmanship was outstanding. The workmanship was was top-notch. The people were professional. It was all excellent.
They did a wonderful job. I just do not like the final product. It just does not look like what I ordered.
I have already recommended USA Bath. Ron
Love my new bathroom. USA Bath was great.
The installer was fantastic; he worked around several problems and it really came out well. I'm very happy with the installation and the materials are a really good quality with no problems whatsoever.
Areas Of Satisfaction - I was most satisfied with the planning and installation.
Recognized Excellence - I would recognize Cirby the installer for his exceptional service.
Improvement Suggestion - Nothing to improve, everything was covered really well during the planning process. Karen and Cirby were great and did their job exceptionally well.
Personal Message - I'll use them again and they're doing a good job.
Areas Of Satisfaction - The work was completed ahead of time. I asked Troy to install some towel bars and shelves and it was not a problem. He fully explained how to maintain the shower and the warranty.