About this company
USA Bath - Home of Bath Planet in Reno
USA Bath® is a home remodeling company that specializes in Bath Systems, Shower Systems, Accessibility Products, Full Bathroom Remodeling and in the Reno/Lake Tahoe area, California Closets. We only carry products that we feel are high quality, durable and beautiful. USA Bath® serves homeowners throughout Northern California and Northern Nevada. Show more
USA Bath® is a home remodeling company that specializes in Bath Systems, Shower Systems, Accessibility Products, Full Bathroom Remodeling and in the Reno/Lake Tahoe area, California Closets. We only carry products that we feel are high quality, durable and beautiful. USA Bath® serves homeowners throughout Northern California and Northern Nevada.
Here at USA Bath®, we have a simple philosophy. Offer high quality products and reasonable prices, with professional installation and top notch customer service. That’s what makes us popular with homeowners from Sacramento, Modesto, Lake Tahoe, Carson City, Reno and beyond. When you call USA Bath®, whether you need a tub to shower conversion or to remodel your entire bathroom, you can trust we will transform your space with our beautiful, durable, high quality products. Some of our bath and shower systems can even be installed in as little as one day!
USA Bath in Reno and Sacramento are proud to be exclusive Bath Planet dealers.
Bath Planet was created with the intention of helping homeowners obtain top-quality customer service, while avoiding sky-high remodeling prices. Our expert team of technicians is trained and experienced in providing homeowners like you with the quick, affordable renovation services that you deserve.
Our products are made of the highest quality, durable acrylic and are designed to withstand the test of time. Our acrylic products have been stringently tested and evaluated and have earned us the prestigious Good Housekeeping Seal. The Seal is among the most trusted and widely-recognized consumer symbols in North America. Bath Planet is extremely proud of this accolade, and we are thrilled that the experts at Good Housekeeping believe in our products as much as we do. They even back up their claim with a two-year limited warranty, meaning the Institute will replace or refund the price paid for any Bath Planet acrylic product that proves to be defective. Hide
Types of work
GuildQuality surveys
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Customer satisfaction
Of 654 customers surveyed, 452 respondedReviews 294
Of 452 respondents, 294 left a reviewRecent reviews
Mary P.
The job came out well but I can't honestly recommend USA Bath because of the lead time on getting anything started. I signed the contract in March and the job was completed at the end of August. Add to that the terms from USA Bath were 50% of the total job cost up front. Meant giving USA Bath $6,000 then waiting five months before anything happened.
John N.
For the relatively high price and the job not being done correctly in the first place, it is a bit difficult to refer a friend. I think paying as much as I did for a shower remodel, I would have expected better workmanship and for the job to be done right the first time. Instead somebody has to come back to redo the caulking and re-attach the tub spout that came off the wall the first time the water was turned on to the tub. I'd be a little embarrassed to demand that kind of money and offer that kind of workmanship. Especially taking the extra day it took to accomplish. Was supposed to be done in two days, but instead took three.
Customer in Reno, NV
We put an order in March, and they didn't do the work until last week! It's been six months.
Customer in Reno, NV
After the installation, the customer service was lacking. I have a problem, but I'm not able to get in touch with anyone.
Cathy C.
Highly recommend! The installation crew (Vince) was professional, courteous, concerned with safety, skilled, on time, tidy and had great communication! We had a spa tub to shower conversion. The installation crew encountered some challenges. Vince consulted with another excellent member of the team (sorry I just can’t recall the name) and a solution was found quickly. The change order charge was totally reasonable and in accordance with the contract terms. The finished product is exactly what we had hoped for and more. We are 100% satisfied!
Marta B.
An excellent product and installation. I have sent two people and I know one has purchased a redo of both bathrooms
Lisa K.
After signing the contract, we had been talking to a few friends about the price and they were all shocked. That's what I get for not getting other quotes.
Vickie D.
We have been having health problems, and Bath Planet was very contentious of this, worked around it, and were very helpful.
Customer in Reno, NV
The work done looks very nice, however, I guess I hadn't different expectations. No fault of my representatives.
Laura P.
A little expensive…
Customer in Reno, NV
One stop solution.
Customer in Reno, NV
They did awesome work from the beginning to the end!
Tom P.
The shower is just the way we wanted it
Robert O.
Excellent product, construction, and service!
Richard G.
I would have them do it again without any hesitation.
Steve P.
Additional comments
Personal Message
Personal Message - Excellent service, very professional
Bernie L.
The staff and the installer were very professional and prompt at completing the job. The quality of the product is great.
Dorothy D.
The service and the workers were good. We are happy at the way everything turned out.
T.A.D.
USA Bath did an excellent job and was very informative. I would recommend them for any bathtub to shower conversions. I love ours!!
David T.
I am very pleased with the service I received from USA Bath, I would recommend to a friend.
Terry V.
Great experience and beautiful outcome. Troy was amazing. The workmanship was exceptional and it was done in the estimated time we were given. We couldn’t be happier!
Mike M.
Why put up with the endless issues of a tile shower and the never clean grout. Our Carson City house was the second of these master shower renewals in the past few months. Well worth the money, our cleaning ladies approve.
Rodney H.
Everyone that sees the new bath thinks it is beautiful!
Debra M.
From start to finish these folks are awesome!
Barry F.
We saw the shower display in Home Depot and we were in the middle of updating/remodeling out very old house. Bathroom was on our list so we called to see about getting it done.Winter and some medical issues happened and we live in the mountains so we had to wait for things to thaw out but now that it’s finished we love it.
GuildQuality
Customer feedback report
