Excellent product, construction, and service!
I would have them do it again without any hesitation.
Personal Message - Excellent service, very professional
The staff and the installer were very professional and prompt at completing the job. The quality of the product is great.
The service and the workers were good. We are happy at the way everything turned out.
USA Bath did an excellent job and was very informative. I would recommend them for any bathtub to shower conversions. I love ours!!
I am very pleased with the service I received from USA Bath, I would recommend to a friend.
Great experience and beautiful outcome. Troy was amazing. The workmanship was exceptional and it was done in the estimated time we were given. We couldn’t be happier!
Why put up with the endless issues of a tile shower and the never clean grout. Our Carson City house was the second of these master shower renewals in the past few months. Well worth the money, our cleaning ladies approve.
Everyone that sees the new bath thinks it is beautiful!
From start to finish these folks are awesome!
We saw the shower display in Home Depot and we were in the middle of updating/remodeling out very old house. Bathroom was on our list so we called to see about getting it done.Winter and some medical issues happened and we live in the mountains so we had to wait for things to thaw out but now that it’s finished we love it.
The salesmanship was outstanding. The workmanship was was top-notch. The people were professional. It was all excellent.
They did a wonderful job. I just do not like the final product. It just does not look like what I ordered.
I have already recommended USA Bath. Ron
Love my new bathroom. USA Bath was great.
The installer was fantastic; he worked around several problems and it really came out well. I'm very happy with the installation and the materials are a really good quality with no problems whatsoever.
Areas Of Satisfaction - I was most satisfied with the planning and installation.
Recognized Excellence - I would recognize Cirby the installer for his exceptional service.
Improvement Suggestion - Nothing to improve, everything was covered really well during the planning process. Karen and Cirby were great and did their job exceptionally well.
Personal Message - I'll use them again and they're doing a good job.
Areas Of Satisfaction - The work was completed ahead of time. I asked Troy to install some towel bars and shelves and it was not a problem. He fully explained how to maintain the shower and the warranty.
Areas Of Satisfaction - Quality of the work, plus everything was done as promised. Very satisfied.
They were very professional and very polite. They explained everything thoroughly.
Recognized Excellence - I would like to recognize the manager of the USA bath store for his exceptional service. He came out and checked everything for me very promptly.
Areas Of Satisfaction - I was most satisfied with their efficiency.
Areas Of Satisfaction - I was satisfied overall with the whole experience. It was great.
Recognized Excellence - I would like to recognize Chuck and the installer (Cirby) for their exceptional service. I had Cirby for two of my installs. He was very helpful.
We have had both of our bathrooms done by USA Bath and was so pleased we recommended them to our friends .They had theirs done and were very pleased.Love the service and the product!
Personal Message - Keep the quality staff and product ....very good business
Areas Of Satisfaction - I was most satisfied with everything.
Recognized Excellence - Karen and Cheryl were really good and helpful. Also, the guys who did the install. They are all top notch.
Personal Message - I am very pleased that they have good, qualified staff, and courteous operators.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of USA Bath - Home of Bath Planet in Reno as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys