About this company
Universal Windows Direct
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and provide our customers with only the highest levels of sales, service, and support. We think our company's history speaks to this goal and to the power of what we can accomplish by never settling.
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Photos 184
Reviews 15724
Of 17769 respondents, 15724 left a reviewRecent reviews
Review in Lakewood, OH
Installers were very good. Double checked and made sure things were right.
Bev D.
The quality of the Windows the quality of the windows, the insulation in the windows
Michael P.
Worked hard and quality.
We are waiting for the finish of two
windows
Margreat J.
The entire process was great. Staff from the beginning to end were very professional.
Daniel R.
The primary reason is no one said to move things away from the outside of the windows this caused our hot tub when pushed fill of water to develop a short causing additional cost.
Mike M.
Everything was good kid
Beth K.
Good installers
Linda P.
My salesman was very informative and my installer was superb
Review in Ravenna, OH
Very friendly and knowledgeable people!
Robert C.
You sent 1 person to install my 4 windows on a 2 story house. He was a very careful but did the work.
Review in Pittsburgh, PA
Its been close to over a month and after numerous calls we finally have a
Megan R.
We didn't shop around much; price seemed high but also worth the product we received.
Ryan B.
Time management. We paid for the 4 windows up front and it took a very long time to replace them.
Response
Keith P.
I would/will certainly recommend to everyone. Great product. Awesome sales guys. Communication through the whole process made it simple. Installation was amazing
Review in Silver Lake, WI
Windows are good quality, the whole team sales and customer service were great and installation team was very efficient
Nicolas B.
Everyone I dealt with were consistent in doing a good job. Timeline felt long, but maybe it wasn’t.
Review in Cary, IL
The installation went very smoothly, without issues.
Review in Indianapolis, IN
Reasonable price, good customer service, and good installation
Caitlin W.
Fast and efficient.
Romulo D.
The installation service was very satisfactory.
Yongkyoo K.
Job isnit done yet. Im still waiting to grt siding done. I called the office n they ignored me.
Jason T.
Sales associate didn’t tell us about a totally different window they would be installing.
Kathie K.
Kept in contact everyone is very nice easy to work with , no delays showed up when they said they would
Michael B.
The installers were on time.They pulled their trailer into the driveway and got set up to start the job. They introduced their self and looked over the space where the window was to be. They placed covers over the area outside to catch any falling debris.It took them about an hour to remove the old window which I thought was quick. They were very organized about their work.After the window was in place they filled in around the window with insulation that sealed it completely.The finished mouldings were added and the outside was complete.They finished the inside with wood mouldings that really looked great. The only thing we had to do was to paint the mouldings and hang our curtain. The whole job took 2 1/2 hours. I was impressed.They did a great job.
Jeffery S.
Great people to work with, from making my appointment to select my new front door, through the installation expertly completed!
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