They work very fast also very clean

I had my house sided. The project went fairly smoothly until the end of the final day. As the end of the day was approaching, I was inside my house but I could hear the workers talking/complaining outside. They were wanting to finish up and leave. One worker in particular was heard telling the others to "slap the **** up so he could get the **** outta here". Other things were said as well, like "I'm not gonna let this job ****ing kill me". Needless to say, I was disgusted by his level of unprofessionalism.

You are not the company you used to be before Great Day took you over. You were totally obnoxiously desperate to make sure you were paid. What more did you possibly expect from someone who was forced to give you ACH access to a personal checking account? You are totally responsible if anything happens adversely to that account.

I loved the entire experience.

from the sales team the the installation team everyone was incredibly pushy, The product is excellent but the experience I had with the company was poor before and after pictures need to be taken to clear up an disputes on damage and the communication between the installation team and the customer needs to improve. the product is quality is good and that's the only reason im gives g you guys a 6

They were very good calling, messaging me to let me know about status of door. It came very quickly.

Amazing experience.

Right now, I'm not sure I would recommend. Robert was amazing and that is about the only good part so far.

The windows themselves are great but the entire process with our sales person, measuring and communication was extremely lacking.

Overall quality windows.

Quality of the product!

No problemd

very professional and work was done well

They are so clear and modern in appearance.

From the sales pitch to the install was very smooth

No, unless you like your home left in filth

They arrived promptly and finished in the same day. The workers were very polite, even asking me which rooms they would like me to start. It was difficult for them to get to the second story so they asked if they could cut a branch from a tree for accessibility

The windows look really nice!

Sales consultant was awes9me, installers were great

Job well done

Good quality and the way my house look today from having them install down to the changes within the heat and cool difference already.

Process from purchase to installation went very smoothly.

Mr Teneyk was professional, funny, kind and knowledgeable.

Top quality workmanship, the whole process from sales contract to ordering the windows and delivery with installation was done in a timely manner. The installers were very dedicated to the job at hand and even worked in the rain and short storm that came thru during the job, they finished their job at hand in a timely manner and had the whole work area and my yard all up and cleaned. Overall I was very satisfied with the job that Universal Windows Direct did on my home. Eric P.

Our expectations were not met. You told us they’d arrive between 8-10am and leave between 1-2pm. One guy arrived at 10:30 and left at 8pm. One of the windows was installed with a broken piece of plastic and there were two bubbles in the caulking of one of the windows. Also, we were not warned that there would be toxic fumes from the caulking that would take days for it to air out and us to be able to sleep our bedroom.