About this company
Toupin Construction
OUR STORY Show more
OUR STORY
Toupin Construction has been caring for Bay Area homeowners since 1978. As a Home Improvement Company, it has been our privilege to be a part of whatever projects our clients require.
Whether you need a small paint job or a full home remodel we have the team of experienced designers, craftsmen and managers to realize your goal and take you to the next level.
Every project, no matter how big or small is given the high level of quality care and attention it deserves, because it centers on the most essential destination in your life-- your home.
CODE OF ETHICS
Toupin Construction, through its designers, specialized craftspeople, experienced management and other dedicated professional staff will provide you with the highest level of professional service. We take pride in our chosen profession and the roles we each play to ensure your full and complete satisfaction. It is the obligation and responsibility of Toupin Construction to provide total quality service to all customers. Every dealing and transaction between you and Toupin Construction will be handled fairly and honestly. Toupin Construction will make no false or misleading representations regarding our services or our commitments to you.
OUR QUALITY CONTROL
An integral part of Toupin Construction's commitment to its customers is quality control. Your experienced Toupin Construction Project Manager will conduct careful and frequent on-site inspections to document and ensure the progress and quality of all work preformed. Your Project Manager's inspections will include not only the written documentation we provide to our field managers, but also quality photographs that convey job specifics in helpful detail. Every day, you will receive phone calls from our customer service professionals, so we can stay on top of whatever questions or concerns you may have, and to insure your complete and continuing satisfaction. We take great pride in the standards we set for ourselves and for our employees.
OUR APPROACH
Toupin Construction has established a reputation for working closely with clients to plan, design, build and finish amazing high quality built homes. We deliver on that promise each and every time, through an efficient, well-managed process.
At Toupin Construction, our practice has taught us that, once you commit to remodeling your home, you will have a once-in-a-lifetime-experience. We are committed to making that experience positive and rewarding.
Our 40 years in the industry has provided Toupin Construction with a fresh and flexible outlook on your construction process. From the first planning meeting through the final walk through, you are encouraged to tailor the experience to fit your personal style, providing as much - or as little -- direction and involvement as you wish.
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Types of work
GuildQuality surveys
Badges
Photos 20
Customer satisfaction
Of 29 customers surveyed, 22 respondedReviews 20
Of 22 respondents, 20 left a reviewRecent reviews
Pat O.
I found that it was very easy to work with Toupin. The employees are actually like family for him. They have really been with this company for a long time. They do a good job and really take pride in their work.
Jane F.
Brant F.
They were very helpful with the design. You couldn't ask for a better company. Mr. Toupin was here every day while they were working to access everything and to make any suggestions. He offered great ideas and the quality of their workers was very high. We felt very comfortable with them being here. I could not imagine a better experience.
Sherry W.
The best contractor experience you could ever have!
Debra C.
It is a very professional, respectful and experienced company.
Customer in Walnut Creek, CA
Recognized Excellence
Recognized Excellence - All of staff
Judy R.
I love my kitchen, bath, and family room that were remodeled by Toupin. They were a pleasure to work with from start to finish, including completing the work on time and within budget. Toupin goes above and beyond what is required to complete the project.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - The quality of the work and the beautiful finished product.
Recognized Excellence
Recognized Excellence - Mark is an excellent designer and Rob is a wonderful Jack of all trades. The owner, Tim Toupin is especially great to work with. All of the Toupin employees are pleasant and knowledgeable.
Hayley W.
I could not recommend them highly enough.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - I was satisfied with their communication. It was great. Once they said they would do something, it was done.
Recognized Excellence
Recognized Excellence - Candy is a great communicator. She was good at telling us what was happening the next day at the site.
Marlene R.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Always arrived when stated. Great communication. Polite, efficient and always cleaned up. Always answered my questions. Went above and beyond to make us happy with the jobs.
Recognized Excellence
Recognized Excellence - Candy ,Brad, Mark o'Grady. The electrician and the painter. Everyone was informative, polite and explained everything they were doing.
Additional Comments
Additional Comments - We've used Toupin for all of our home renovations and will use them again in the future
Sherry S.
I went from dreading the remodel to being amazed that things could run so smoothly.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - All of the workmen take pride in their work and the owner comes by regularly to ensure the work is being done properly.
Recognized Excellence
Recognized Excellence - Everyone who worked on my projects were wonderful.
Additional Comments
Additional Comments - If you want quality work, Toupin should be considered.
Katey C.
Toupin Construction exceeded our expectations for a remodel of two bathrooms. The quality of their work was outstanding and every employee was not only extremely skilled at their job but also totally professional in all aspects. We have been recommending Toupin Construction to all friends and neighbors inquiring about new and remodel construction.
Additional comments
Professional & Organized
Professional & Organized - You should have a scale of 1-10 so we could rate your company and work product a 10++++++
Quality Of Workmanship
Quality Of Workmanship - We are more than satisfied with the quality of the workmanship and have been recommending your company and all of its employees to anyone who expresses an interest in remodeling, new constructions, etc. One of our hiking friends took our advice and is thrilled with her kitchen remodel on Eagle Ridge, Rossmoor.
Recognized Excellence
Recognized Excellence - Everyone at Toupin should be congratulated on the part that they played to make our two bathroom models a happy success.We'd single out Mark O'Grady for his guidance with color, design, and fixture selection; the craftsman tilers, the employees who demolished two bathrooms without damaging permanent fixtures, Candi Toupin for phoning each night to communicate our progress and the next day's tasks, the painters who didn't miss a spot and Tim Toupin Jr. and Sr. for creating such a superbly run construction company. Bravo to all of you!
Jim B.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - They were on time, immaculate and did the highest quality work
Current Referrals
Current Referrals - Yes
Recognized Excellence
Recognized Excellence - Tim and Pam were sensational and every member of the crew truly professional
Alan L.
Molly C.
Customer in Walnut Creek, CA
Tom D.
Barry S.
Wendy P.
Patricia D.
William B.
GuildQuality
Customer feedback report
