I found that it was very easy to work with Toupin. The employees are actually like family for him. They have really been with this company for a long time. They do a good job and really take pride in their work.
They were very helpful with the design. You couldn't ask for a better company. Mr. Toupin was here every day while they were working to access everything and to make any suggestions. He offered great ideas and the quality of their workers was very high. We felt very comfortable with them being here. I could not imagine a better experience.
The best contractor experience you could ever have!
It is a very professional, respectful and experienced company.
Recognized Excellence - All of staff
I love my kitchen, bath, and family room that were remodeled by Toupin. They were a pleasure to work with from start to finish, including completing the work on time and within budget. Toupin goes above and beyond what is required to complete the project.
Areas Of Satisfaction - The quality of the work and the beautiful finished product.
Recognized Excellence - Mark is an excellent designer and Rob is a wonderful Jack of all trades. The owner, Tim Toupin is especially great to work with. All of the Toupin employees are pleasant and knowledgeable.
I could not recommend them highly enough.
Areas Of Satisfaction - I was satisfied with their communication. It was great. Once they said they would do something, it was done.
Recognized Excellence - Candy is a great communicator. She was good at telling us what was happening the next day at the site.
Areas Of Satisfaction - Always arrived when stated. Great communication. Polite, efficient and always cleaned up. Always answered my questions. Went above and beyond to make us happy with the jobs.
Recognized Excellence - Candy ,Brad, Mark o'Grady. The electrician and the painter. Everyone was informative, polite and explained everything they were doing.
Additional Comments - We've used Toupin for all of our home renovations and will use them again in the future
I went from dreading the remodel to being amazed that things could run so smoothly.
Areas Of Satisfaction - All of the workmen take pride in their work and the owner comes by regularly to ensure the work is being done properly.
Recognized Excellence - Everyone who worked on my projects were wonderful.
Additional Comments - If you want quality work, Toupin should be considered.
Toupin Construction exceeded our expectations for a remodel of two bathrooms. The quality of their work was outstanding and every employee was not only extremely skilled at their job but also totally professional in all aspects. We have been recommending Toupin Construction to all friends and neighbors inquiring about new and remodel construction.
Professional & Organized - You should have a scale of 1-10 so we could rate your company and work product a 10++++++
Quality Of Workmanship - We are more than satisfied with the quality of the workmanship and have been recommending your company and all of its employees to anyone who expresses an interest in remodeling, new constructions, etc. One of our hiking friends took our advice and is thrilled with her kitchen remodel on Eagle Ridge, Rossmoor.
Recognized Excellence - Everyone at Toupin should be congratulated on the part that they played to make our two bathroom models a happy success.We'd single out Mark O'Grady for his guidance with color, design, and fixture selection; the craftsman tilers, the employees who demolished two bathrooms without damaging permanent fixtures, Candi Toupin for phoning each night to communicate our progress and the next day's tasks, the painters who didn't miss a spot and Tim Toupin Jr. and Sr. for creating such a superbly run construction company. Bravo to all of you!
Areas Of Satisfaction - They were on time, immaculate and did the highest quality work
Current Referrals - Yes
Recognized Excellence - Tim and Pam were sensational and every member of the crew truly professional
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Toupin Construction as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys