Toupin Construction
Customer feedback report for

Toupin Construction

20 Reviews

Toupin Construction

OUR STORY Show more

OUR STORY

Toupin Construction has been caring for Bay Area homeowners since 1978. As a Home Improvement Company, it has been our privilege to be a part of whatever projects our clients require.

Whether you need a small paint job or a full home remodel we have the team of experienced designers, craftsmen and managers to realize your goal and take you to the next level.

Every project, no matter how big or small is given the high level of quality care and attention it deserves, because it centers on the most essential destination in your life-- your home.


CODE OF ETHICS

Toupin Construction, through its designers, specialized craftspeople, experienced management and other dedicated professional staff will provide you with the highest level of professional service. We take pride in our chosen profession and the roles we each play to ensure your full and complete satisfaction. It is the obligation and responsibility of Toupin Construction to provide total quality service to all customers. Every dealing and transaction between you and Toupin Construction will be handled fairly and honestly. Toupin Construction will make no false or misleading representations regarding our services or our commitments to you.


OUR QUALITY CONTROL

An integral part of Toupin Construction's commitment to its customers is quality control. Your experienced Toupin Construction Project Manager will conduct careful and frequent on-site inspections to document and ensure the progress and quality of all work preformed. Your Project Manager's inspections will include not only the written documentation we provide to our field managers, but also quality photographs that convey job specifics in helpful detail. Every day, you will receive phone calls from our customer service professionals, so we can stay on top of whatever questions or concerns you may have, and to insure your complete and continuing satisfaction. We take great pride in the standards we set for ourselves and for our employees.

OUR APPROACH

Toupin Construction has established a reputation for working closely with clients to plan, design, build and finish amazing high quality built homes. We deliver on that promise each and every time, through an efficient, well-managed process.

At Toupin Construction, our practice has taught us that, once you commit to remodeling your home, you will have a once-in-a-lifetime-experience. We are committed to making that experience positive and rewarding.

Our 40 years in the industry has provided Toupin Construction with a fresh and flexible outlook on your construction process. From the first planning meeting through the final walk through, you are encouraged to tailor the experience to fit your personal style, providing as much - or as little -- direction and involvement as you wish.
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Types of work

Bathroom remodeling 26
Kitchen remodeling 24
Living room remodel 22
Water damage & mold remediation 19
Master bathroom 2
Chimneys & fireplaces 1
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GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
GuildMember since 2019
Guildmember since 2019
Feedback Milestone
10 Consecutive Great Reviews 2020
Feedback Milestone
10 Consecutive Great Reviews 2019
Feedback Milestone
5 Consecutive Great Reviews 2017
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Of 29 customers surveyed, 22 responded
Communication
Toupin Construction communicated with me effectively.
100%
Quality Of Materials
I am satisfied with the quality of materials used.
100%
Clean & Safe
The job site is kept clean and safe.
100%
Problem Resolution
Toupin Construction effectively addressed and resolved problems.
100%
Value
I received a fair value for my money.
100%
Likely To Recommend
I am likely to recommend Toupin Construction to a friend.
100%

Of 29 customers surveyed, 22 responded What does this data mean?
All project locations are approximate
Of 22 respondents, 20 left a review
4.9
19 of 19 would recommend
18
1
0
0
0
No rating
1
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GuildQuality

Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of Toupin Construction using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

Toupin Construction

1818 Tice Valley Blvd,
Walnut Creek, CA
www.toupinconstruction.com (925) 937-4200