Areas Of Satisfaction - I was satisfied with everything from beginning to end of project.
Recognized Excellence - I would like to recognize our sales person.
They were very helpful and did a great job.
Areas Of Satisfaction - The end quality was good and they did a good job.
Current Referrals - I've already had another family member use them and they were satisfied, as well.
Recognized Excellence - The manager who was out there stayed in touch with us, let us know what was going on, and was really good. It was excellent service.
Areas Of Satisfaction - Communication was great, keeping updated on the status of the project.
Recognized Excellence - Jeff was very knowledgeable and was great! He knew his stuff and kept in contact with me on the status of the project.
Areas Of Satisfaction - I was completely satisfied with Owens Corning Roofing in general. The roof was done when it was supposed to be done and everything was fine.
Current Referrals - I have already referred Owens Corning Roofing to my neighbor.
Recognized Excellence - I would like to recognize the project manager for his exceptional service.
I have recommended them to my friends, and will continue to recommend Top Choice Roofing to anyone!
Recognized Excellence - I really didn't get to meet any of the guys. I only met the owner of the company.
I already did recommend someone to Top Choice Roofing, LLC.
Likely To Recommend - I already did recommend someone to Top Choice Roofing, LLC.
Areas Of Satisfaction - I was most satisfied in that the crew was highly professional, very quiet and very polite people. They really seemed to know exactly what to do and when to do it. I was very very impressed with their crew people.
Recognized Excellence - I would like to recognize T.J. for his exceptional service.
Additional Comments - We were very satisfied with the company, and we thought they did an exceptional job from beginning to end.
Areas Of Satisfaction - I was most satisfied with the agent we worked with.
Recognized Excellence - Our agent Ceasar, should be recognized for exceptional service.
I just think it was not worth the amount of money it costs after seeing the completed product.
The process was tremendous, with great use of our inputs and design styles. We recommend this service without hesitation.
My expectations were far exceeded by bone dry roofing. They charge a fair price for premium service.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Top Choice Roofing, LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys