Their work was professional and very good,quality. Very responsive to any concerns and questions. Helpful I’m the design process.
They were very easy to work with, and helped us when we had questions all the way through.
In our opinion Thelen Total Construction is the finest custom home builder in Southeastern Wisconsin. We love our new home and share our good experience with anyone who asks.
Great experience. We are happy with the entire process and would use them again but, this house is so nice, I doubt we will ever move. If you are considering a custom home in Southeast Wisconsin, you owe it to yourself to check out Randy Thelen and his team.
I knew what I wanted for my first real house and knew who could make it happen. I had seen many Thelen houses and the owners were more than happy with them. Really, I never heard a negative comment about any of Thelen's homes. Thelens built exactly what I wanted and I could not be happier with it.
The whole experience of the build was beyond our expectations. It was expertly done with care and they pay attention to details in every way possible. It was a great experience.
Areas Of Satisfaction - I was satisfied with the comprehensive and total manner by which the project was designed, constructed, and accounted for financially. The total package was very well designed from virtually every standpoint. It was an excellent job.
Thelen Total Construction was wonderful to work with. They put your needs first, and make you think of everything in the planning process, so in the end, the final result is a home built for you. They were very through.
We are very satisfied with Thelan Total Construction. They are honest, innovative and pro-active. We have recommended them to many of our friends; all of whom are extremely satisfied. We give an unqualified endorsement to Thelan Total Construction.
Areas Of Satisfaction - I think their people were very nice, genuine and comfortable. Dealing with the personnel was painless and fun.
Additional Comments - I thought they were great. I think it's the best company I've ever worked with as far as getting things done right. I ended up with a real quality product.
Additional Comments - We found our housebuilding experience to be amazing. The entire Thelen staff is extremely knowledgable and easy to work with and their professionalism was not unnoticed, as well as the subs. We are very grateful to have selected Thelen Total Construction to build our beautiful new home.
Additional Comments - We looked into their homes a few years before we built our home and they did ours and they are very professional and they built us a beautiful home.
Additional Comments - We cannot say enough about the quality and professionalism of Thelen Total Construction! They go above and beyond in customer satisfaction. The whole process was seamless.
Additional Comments - Building a new home is a momentous experience and when you have a builder who is excellent and concerned with each detail makes the process that much easier. I have never been so happy with a builder before.
Additional Comments - They were great to work with. I would do it again.
Additional Comments - Simply the best. Could not be happier with Randy, Marianne, Tim and all of the Thelen team. Kevin Code
I am satisfied with the work that was done, and it is easier for me to have a shower now since I am handicapped.
Fresh Coat did a great job and we were very happy with the workers and the communication we received. This was an Condo Association so we needed to communicate with the home owners and we received calls about the scheduling and all owners were happy.
I was amazed how well it worked collaborating with a designer remotely. Erin was excellent. I felt she had walked through my home; she had such a great sense of space as it currently stood and what it could become. Everything was so professional. The tile guy was amazed at the drawings I gave hi... more
Great staff, great quality, helped every step of the way! Love our beautiful roof and new gutters, our neighbors are jealous.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Thelen Total Construction Inc as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys