This backyard remodel is literally the best money I ever spent on myself.

Damage was done to my existing driveway and never properly repaired. Small pieces of pavers were used as filler instead of pieces being cut to correct size. These are now loose and some are missing. Some areas appear to have received too little sand. Pavers used on steps are loose.

Work was done well but the communication before the project started and during was not up to my standards. The crew left food trash on my patio and the sales rep never communicated with me after the job was signed. Initially, the project manager had asked for start the job earlier, but it was pushed due to her being sick. The color of the turf was sold under the impression that it would match our existing turf and it is noticeably different.

Team was very efficient and did a quality job.

We are very happy with the end result of our project. If I any friends or acquaintances mention any kind of project we would definitely recommend System Pavers.

It would be only with a caveat. See notes below

Constant delays, many departures from initial design as communicated to designer, much re-work.

They did an outstanding job!

I’ve had 3 water leaks on patio cover.

Always exceptionally professional form sales to Instalation, fromstart to finish. Prompt, clean, and respectful to client and propert. Exceptional customer service. Stayed to contracted time schedules, cost and materials. Up most open communications with promt responce times, explanations and updates. Have never had a better experience with a contractor and Instalation team. Thanks to System Pavers I have a beautiful completed external living environment with usable, clean and organized patio sites, entery way steps and porches that total complement and extenuate my home and property. Has added to the value of my home and living useful living space. Thank you. Great team work

Nestor!!! He took care of everything, including my fears!

Work was not done correctly the first time, had to do multiple phone calls to get someone out to fix it

They are expensive. They really are not designers. They are picture makers. No CAD. If you think you will get a detailed design, think again. Their portal is amateurish. You can get someone cheaper who will perform as well. They are not worth the extra money.

They explained everything thoroughly and were on time. They did a good job installing the pavers and lighting. Good experience.

The worst vendor I’ve ever used. I wouldn’t recommend using them.

no superintendent on site to monitor the build, poor quality installation

System pavers did very good work. They were timely and I love the finished product.

Did not place my project in the time frame window and Green Sky will not allow the balance to my loan.

Workers were professional and astute!

Overpriced - material was misordered and took way longer than quoted to complete the project.

The comments made in the final question would be duplicated in this one. Not happy with most of the work done. We love the looks but the process was very poorly done.

The work is excellent. Doing business with them is a pain.

Failure to recognize grading and paved too high for gate clearance.

Very poor communication right from the beginning, and I did not get what I wanted. The management is horrible and their communication style was very threatening at times. I could not in good conscience recommend them to anyone.

We’ve been trying to get a hold of this company for follow up information and no one will respond. The pavement is settling and is now uneven - there are cracks showing up and the work is only a month old. You left a block of pavers in the street outside of our house for two weeks which took multiple phone calls to get rid of (causing potential hazard to our neighbors) and a pile of dirt on the driveway (that you put there the first day the job began) that I personally shoveled and removed. You recommended a pool guy to us who was an absolute nightmare.