The were fast
Very smooth process Jon and Beau were able to take my vision and make it a reality. Simply amazing.
Knowledgeable staff, great communication, and stayed on schedule with the project
It's a really good service, but it's pricey, so it may not be for everyone if people are considering a project but they're on a budget.
Isaiah was delightful at coming to my door to introduce System Pavers and telling me to give the sales person the $250 discount. Kirk was excellent and personable, which I really look in customer service, for in his explanation and giving me plenty of time to think about it. The payment system made sense and went smoothly until the end. Andrew got on the phone and got it corrected. As a widow I felt taken care of.
Their communication and timeliness were lacking.
I will definitely refer System Pavers to Friends and neighbors
Quality and attention to details
Staff was honest and punctual and work was outstanding. Any concerns were addressed
System Pavers provides excellent service.
Communication with System Pavers was lacking.
System Pavers did very good work.
They did a good job and were very professional.
Using System Pavers for my front walkway, porch and backyard patio was one of the easiest remodel projects I did. The designer was knowledgeable and the installation crew was professional. They exceeded my expectations and left my house with the most beautiful enhancements! I would definitely recommend System Pavers to my family and friends!
I would tell acquaintances that systems pavers do great installation and has some really cool designs, but they are expensive and their post construction customer service after you pay the last bill sucks. You almost have to visit the office to get a service rep on the line, then when you do there are no answers just a promise to have construction manager call back that never comes. I logged seven calls to one returned call and the resolutions for calls where I did talk to the construction manager was very unenthusiastic and slow to respond. The first time the pump on my water feature quit working, about 7 months into the build completion it took almost a year to get replaced.
System Pavers started on time, work 6 days a week and 8-10 hrs each day. never any problems and when I had a change order they were more than happy tro work with us.
Cannot say enough about the team; from the scheduler of the initial appointment, design consultant who had a trainee; project manager to the installation crew. My husband was impressed with the way Stephen and Morgan discussed the design. They both really listened and created a design beyond our expectations. Project manager’s expertise was also on display. His suggestions such as using black slate rocks around the design was priceless. The installation’s lead person and team craftsmanship and their attention to details was amazing. They were polite, professional and efficient. Overall, it was a very good experience.
Absolutely! Very happy with the entire project. I would highly recommend Pavers in the future and plan to use them again.
We thought we got a good value for our project. I would be very specific for people to wait until til there was a special. I didn't think our friends got as good as a value.
Poor communication during installation, Inhad to intervene and clarify, still job was not done as expected
Quality was not good built by amateurs way over priced did not match what sales people sold me
Please , see my comments at the end!
They worked hard and fast. And did quality work. Friendly workers. Even though it was over a hundred degrees they kept working. I made sure they had water and wet handkerchiefs to keep cool. They were done within four days.
Alex is a great project manager. Jeremy had great design ideas for our front yard and driveway
I would love it if an English fluent employee were present at all times. The cost is prohibitive to many folks, so I might recommend folks have a small, neccessary project performed if their budget is limited (as is, of my friends and family.)