Good communication, good product, outstanding install experience.

Design process was fast. The product looks great. Matt was very communicative and knowledgeable

Communication once job was started was sporadic.

The work was timely and precise. e.g. The drains are truly the low point, but it's imperceptible while walking on the pavers.

System Pavers deceived our family. The project took nearly 4 months to complete.

no

Our's was a very small job that lastest over 2 weeks, tore the grass out right before 3 days of rain and mud, pavers were late being delivered and very very little oversight from SP. The pavers were torn out not once but twice because of wrong colors/pavers being use. It was bad from start to finish, then our sales guy ghosted us and all calls/emails. At the end of the day the quality is good, but it took an incredible amount of time to get there.

Everything was done professionally, no surprises. I got what I was promised. Very happy with the end results.

Had to do rework which I had to complain. Corrections were made, but now there is a leak underground near pool. Project lead said leak was near the pool and wasn’t caused by them. This is irrelevant as the agreement was ALL water leaks would be corrected. Now it’s up to me to fix it I guess.

All employees that I had contact with seemed to really respect the costly nature of the project and worked to give me exactly what we were hoping for!

The quality of the work was exceptional!

When we talked he had one picture up. Called it gray. The other brick was gray so I thought good matches my house. I got a totally different color

This was a lot more expensive than I thought it would be

Well organized and good quality result

The crew, Forman and everyone involved were great to work with and the job they did was amazing.

Exceeded expectations.

Harley and Crew did a great job. Harley is great to work with. Our Sales designer Jay was also excellent.

Quick work, responsive contractor.

Jim was in constant communication with me. He was professional and pro active.

Fast, efficient, and competitively priced!

I’ve already recommended System Pavers to someone that was admiring my driveway. I will continue to recommend them.

The company was contacted and used in this project because of a recommendation from a friend in Thousand Oaks.

We received two estimates from System Pavers for the project over a year’s period of time. The second estimate was 50% higher than the first, however, the economic turmoil and slight modifications in the design may have contributed to the higher estimate. Our goal was to have an enhanced driveway that would contribute to the appearance of the neighborhood and that effort was mostly achieved.

The positive
The project included demolition of the old concrete driveway. That was done without prolonged noise and disruption to the neighborhood. Installation was consistently on task each day. The final construction of the hard scape was according to plans and time parameters. The company removed excess construction materials and waste. A low wattage electrical line was extended under the hard scape for future outside lighting.

The negative
The project is in a homeowners association. We applied and received permission to proceed with the project risking daily fines for changing the landscape and not returning the landscape to an appearance acceptable to HOA standards. This was not done. We contacted the landscape company hired by the HOA to ask what it would cost to bring the sprinkler system and grass area up to standard. We received an estimate of $1,400 - $300 for the sprinklers and $1,100 for the grass. This estimate was forwarded to the representative (Jay Maltzman) and to the project manager (Harley). After a time with no response to our concern, we received an email from Jay indicating a $800 reimbursement for landscaping and sprinklers and a promise to honor the $500 recordation bonus to our friend that recommended the company. As of 10/31/2026, there has been no word on either promise.

In late June, we did provide a referral to David Rinker, Sales Consultant, he made one call to schedule an appointment, it was not a good time for either party. He never followed up with them or me to provide an update. When I asked him, he said he was going to call again as the couple was available to meet 4th of July holiday but he was not. He never called again Nor, did he provide their information to his manager Scott Lunquist. I also told Scott of the referral I made to David but, no communication or follow-up was made. FYI, I actually had a 2nd referral but was waiting to find out how the first one went, guess we’ll never know. The $500 referral fee is a great incentive but if the Sales Consultant does not follow up, what good is it? Please refer to #7 for additional information.

I had a very good experience with the team. The team worked professionally. I like them a lot.

The staff, crew and quality of work was superb. The electronic platform that was used for payment, etc. was horrible. Fortunately, we all found a way to work around it.