Cesar gave excellent customer service.

The install crew could have left a small path for our pedestrian access as there was NO WAY out of our house to the road but through the muck, rocky mud, and piles of sand and other stuff. We were adventurous, but our entire 'dress up' event schedule had to be canceled.

Working with System Pavers has been a phenomenal experience. Their outlook and clarity of work was exceptional.

System Pavers had great paving options. The ability to do a custom design was nice. The flexibility to make changes as the project evolved was also nice.

When you need to get in touch with them no one answers. I had to call corporate.

They did very good on both jobs, and I am satisfied. They were professional, easy to work with, and provided good quality workmanship.

They did a wonderful job from start to finish. They were top notch all the way through.

I have had cracking multiple times in a few months. A different crew came out and said that the foundation wasn't properly set and the cracking will continue.

Project Manager did not fix an issue that I ask him, it's been 4 weeks after I called him numerous times.

not anymore they are not consistent

Professional, speed, helpful, knowledgeable, cleanup.

They did a great job. and the salesman that came out initially showed us the product and everything, but the only thing that I was bothered by is when I asked For the itemized statement of the charges, what were the labor charges versus the material charges. I was told that they didn't do itemized statements, so that bothered me. The job looks great, and the patio looks great, and the pavers were put in properly, and the supervisor that was in charge of our group, Cesar, was really good, and he answered all of my questions and was always very polite, as were the team members. We didn't have any problem with the work, and the only problem that we had, like I said, was when I asked if I could get an itemized statement to find out what the charges were. We were told that that wasn't something that System Pavers did.

The were fast

Very smooth process Jon and Beau were able to take my vision and make it a reality. Simply amazing.

Knowledgeable staff, great communication, and stayed on schedule with the project

It's a really good service, but it's pricey, so it may not be for everyone if people are considering a project but they're on a budget.

Isaiah was delightful at coming to my door to introduce System Pavers and telling me to give the sales person the $250 discount. Kirk was excellent and personable, which I really look in customer service, for in his explanation and giving me plenty of time to think about it. The payment system made sense and went smoothly until the end. Andrew got on the phone and got it corrected. As a widow I felt taken care of.

Their communication and timeliness were lacking.

I will definitely refer System Pavers to Friends and neighbors

Quality and attention to details

Staff was honest and punctual and work was outstanding. Any concerns were addressed

System Pavers provides excellent service.

Communication with System Pavers was lacking.

System Pavers did very good work.

They did a good job and were very professional.

Using System Pavers for my front walkway, porch and backyard patio was one of the easiest remodel projects I did. The designer was knowledgeable and the installation crew was professional. They exceeded my expectations and left my house with the most beautiful enhancements! I would definitely recommend System Pavers to my family and friends!

I would tell acquaintances that systems pavers do great installation and has some really cool designs, but they are expensive and their post construction customer service after you pay the last bill sucks. You almost have to visit the office to get a service rep on the line, then when you do there are no answers just a promise to have construction manager call back that never comes. I logged seven calls to one returned call and the resolutions for calls where I did talk to the construction manager was very unenthusiastic and slow to respond. The first time the pump on my water feature quit working, about 7 months into the build completion it took almost a year to get replaced.

System Pavers started on time, work 6 days a week and 8-10 hrs each day. never any problems and when I had a change order they were more than happy tro work with us.

Cannot say enough about the team; from the scheduler of the initial appointment, design consultant who had a trainee; project manager to the installation crew. My husband was impressed with the way Stephen and Morgan discussed the design. They both really listened and created a design beyond our expectations. Project manager’s expertise was also on display. His suggestions such as using black slate rocks around the design was priceless. The installation’s lead person and team craftsmanship and their attention to details was amazing. They were polite, professional and efficient. Overall, it was a very good experience.

Absolutely! Very happy with the entire project. I would highly recommend Pavers in the future and plan to use them again.

We thought we got a good value for our project. I would be very specific for people to wait until til there was a special. I didn't think our friends got as good as a value.

Poor communication during installation, Inhad to intervene and clarify, still job was not done as expected

Quality was not good built by amateurs way over priced did not match what sales people sold me

Please , see my comments at the end!

They worked hard and fast. And did quality work. Friendly workers. Even though it was over a hundred degrees they kept working. I made sure they had water and wet handkerchiefs to keep cool. They were done within four days.

Alex is a great project manager. Jeremy had great design ideas for our front yard and driveway

I would love it if an English fluent employee were present at all times. The cost is prohibitive to many folks, so I might recommend folks have a small, neccessary project performed if their budget is limited (as is, of my friends and family.)

They were really thorough in explaining what they were doing, and they did an awesome job.

The work that they did was actually beautiful. They made one mistake laying pavers, which they corrected, but the pavers were flat, the grade was good, and slopped towards the drain. They did some custom cutting for an irrigation box and a hose bib and all of the cuts are beautiful.
I have no problem with the work. It was the prep and the cleanup. During the prep, while they were leveling the spot and grading the spot that the pavers went, and it was about a 12 by 18 foot spot. They threw into a gravel bed. And the gravel bed was 1 inch gravel, it was 2 inches deep and there is an inch of dirt in there that I had to spend a week cleaning out; I had to sieve all the dirt out of the gravel.
During the project, they used a blower and blew poly sand dust all over the gravel, retaining wall, plants, patio, air conditioner, window frames, and the side of the building.
They also filled my irrigation box with dirt. They were responsive and did come back, but the one guy they sent out to clean out the box, cleaned the wires out too. When I looked in the box, it was only half cleaned out, the wires were disconnected, and my irrigation system didn't work.
The work itself was beautiful and I am so happy with it. It is the prep and the cleanup with different guys who did the actual work that is night and day, so I really can't recommend them.

I had several challenges with the project, though I have already recommended you to my next door neighbor.

Significant lack of transparency regarding schedule, product delivery delays, and project completion.

I called the 800m number to schedule this job and never got a reply, even though i called additional times. Finally, I called the local office directly and got an immediate response from Jesus Viniegra. This is the only reason I would not give a wholehearted recommendation.

I would recommend the company but not my installation crew.

I will be referring the company to friends.

A few years ago we had System Pavers put in retaining walls, and also had them replace our railroad tie graded walkways with pavers. They did a great job and the results looks great. We recently used System Pavers to add a new matching wall. Octavio and his crew did a great job, they took care of us and again the results look great!

Prompt response and availability.

Crew was sloppy, but quick and I was disappointed with the quality of work. Had to have them back to fix what I was unsatisfied with and it still was not up to standard. Pavers themselves are beautiful though. Didn't feel the workmanship was worth the price paid.

Very happy with our experience and results!

Yes, in fact we have some friends that are putting in an offer on a home just a couple blocks away, if they get the property we will definitely be referring them to Chris and System Pavers.

Would NEVER recommend to anyone. The sales team promises all these things and how well the communicate and things are done in a timely manner, it's all not true