I would love it if an English fluent employee were present at all times. The cost is prohibitive to many folks, so I might recommend folks have a small, neccessary project performed if their budget is limited (as is, of my friends and family.)

They were really thorough in explaining what they were doing, and they did an awesome job.

The work that they did was actually beautiful. They made one mistake laying pavers, which they corrected, but the pavers were flat, the grade was good, and slopped towards the drain. They did some custom cutting for an irrigation box and a hose bib and all of the cuts are beautiful.
I have no problem with the work. It was the prep and the cleanup. During the prep, while they were leveling the spot and grading the spot that the pavers went, and it was about a 12 by 18 foot spot. They threw into a gravel bed. And the gravel bed was 1 inch gravel, it was 2 inches deep and there is an inch of dirt in there that I had to spend a week cleaning out; I had to sieve all the dirt out of the gravel.
During the project, they used a blower and blew poly sand dust all over the gravel, retaining wall, plants, patio, air conditioner, window frames, and the side of the building.
They also filled my irrigation box with dirt. They were responsive and did come back, but the one guy they sent out to clean out the box, cleaned the wires out too. When I looked in the box, it was only half cleaned out, the wires were disconnected, and my irrigation system didn't work.
The work itself was beautiful and I am so happy with it. It is the prep and the cleanup with different guys who did the actual work that is night and day, so I really can't recommend them.

I had several challenges with the project, though I have already recommended you to my next door neighbor.

Significant lack of transparency regarding schedule, product delivery delays, and project completion.

I called the 800m number to schedule this job and never got a reply, even though i called additional times. Finally, I called the local office directly and got an immediate response from Jesus Viniegra. This is the only reason I would not give a wholehearted recommendation.

I would recommend the company but not my installation crew.

I will be referring the company to friends.

A few years ago we had System Pavers put in retaining walls, and also had them replace our railroad tie graded walkways with pavers. They did a great job and the results looks great. We recently used System Pavers to add a new matching wall. Octavio and his crew did a great job, they took care of us and again the results look great!

Prompt response and availability.

Crew was sloppy, but quick and I was disappointed with the quality of work. Had to have them back to fix what I was unsatisfied with and it still was not up to standard. Pavers themselves are beautiful though. Didn't feel the workmanship was worth the price paid.

Very happy with our experience and results!

Yes, in fact we have some friends that are putting in an offer on a home just a couple blocks away, if they get the property we will definitely be referring them to Chris and System Pavers.

Would NEVER recommend to anyone. The sales team promises all these things and how well the communicate and things are done in a timely manner, it's all not true

Overall I’m happy with the outcome. It is necessary to be onsite to check the quality of workmanship.

We had spent years trying to design our backyard landscape. But it was System Pavers who finally helped us bring our ideas into reality - and we are delighted with the results. Thank you!

Work was done very quickly. Crew was polite, cleaned up after themselves and made sure we were pleased with their work and had no questions or concerned. I would gladly work with this company again.
Elyce Hardie

My wife and I were initially hesitant from working with System Pavers solely based on the high initial quote as compared to some other competitors for our landscaping which included primarily pavers, and SP turf along with some perimeter landscaping (decorative rock or plants). This is our first major contracted work on our new home, and we wanted everything to be as perfect and smooth as possible. We had neighbors that went though horror story level issues with their landscaping contractors, and we wanted zero drama.

The ratio of pavers and turf highly affects the cost but what hooked us to System Pavers was the complete transparency of the work required for the job, the quality of their sourced materials, and the professionalism of their contracted project manager and construction team! The entire process that System Pavers follows from the in-home visits from the sales team (Christopher Lawson in our case), the online portal that tracks all of the progress and costing, as well as the final work with the management and installation teams(Jose Gonzalez and Juan Carlos) were pretty much flawless in our experience.

I don't usually spend time giving positive feedback to companies that only perform the minimum requirement. System Pavers needed to earn our business, and they won us over primarily from the pure professionalism they showed throughout this process.

Apparently we have a very hard yard and it took 3 installation teams to get our lawn right and not have the seams show. They still do.

Major schedule delays, lack in communication, and availability to management restricted.

The project was flawless and the result impeccable.

We had one problem after another on our Job. Job Lead Jose Corral had a hard time communicating with the workers they didn't seem to want to follow his directions. None spoke English and the first group that did our front yard pavers had a lead guy with a bad attitude. They changed out the team of workers for the Backyard Pavers but we continued to have problems. Too Much Redo work for my liking. When we received our Estimate from Chase Spears it was in a Lump sum your Companies Policy. At that time I should have not gone with you without a breakdown and chosen another Company.
I would never recommend a one flat price, My fault for not bidding you against other Vendors. I paid $99,000. for a job which in looking back now I believe I could have gotten the same results using a competitor for a lot less!

The people were kind, and helpful, and worked within my budget. I will not heaitate to use them for my next project. Thanks John and Octavio!!

Horrible communication, missing appointments without notice, never having a consistent supervisor to handle my project.

Took more negotiating to include deck removal in the project cost