After reading the rest of the survey, you will know why. We can answer this differently, hopefully, after issues are resolved.
I liked how nice and quick and clean the project was done I was very satisfied and I love my driveway so much
Communication was poor. I was just looking for a simple cement pathway so I could pull my garbage cans to the side of my house. The original plan left spaces between the blocks. When the person over in the project came to my house he suggested putting the blocks closer together. I asked how much more it would be and he said about $1000. it wasn’t until after the project was done that the bill was $1600 more. I was happy with the way it looks, but I wouldn’t recommend your company because of the miscommunication.
Very courteous people and professional work. However, too many missed communications and delays.
The entire project was easy, professional and much quicker than I expected. Daily clean up was good and appreciated. Jesus and his crew did a great job. Would recommend System Pavers to everyone.
Good communication, good product, outstanding install experience.
Design process was fast. The product looks great. Matt was very communicative and knowledgeable
Communication once job was started was sporadic.
The work was timely and precise. e.g. The drains are truly the low point, but it's imperceptible while walking on the pavers.
System Pavers deceived our family. The project took nearly 4 months to complete.
no
Our's was a very small job that lastest over 2 weeks, tore the grass out right before 3 days of rain and mud, pavers were late being delivered and very very little oversight from SP. The pavers were torn out not once but twice because of wrong colors/pavers being use. It was bad from start to finish, then our sales guy ghosted us and all calls/emails. At the end of the day the quality is good, but it took an incredible amount of time to get there.
Everything was done professionally, no surprises. I got what I was promised. Very happy with the end results.
Had to do rework which I had to complain. Corrections were made, but now there is a leak underground near pool. Project lead said leak was near the pool and wasn’t caused by them. This is irrelevant as the agreement was ALL water leaks would be corrected. Now it’s up to me to fix it I guess.
All employees that I had contact with seemed to really respect the costly nature of the project and worked to give me exactly what we were hoping for!
The quality of the work was exceptional!
When we talked he had one picture up. Called it gray. The other brick was gray so I thought good matches my house. I got a totally different color
This was a lot more expensive than I thought it would be
Well organized and good quality result
The crew, Forman and everyone involved were great to work with and the job they did was amazing.
Exceeded expectations.
Harley and Crew did a great job. Harley is great to work with. Our Sales designer Jay was also excellent.
Quick work, responsive contractor.
Jim was in constant communication with me. He was professional and pro active.
Fast, efficient, and competitively priced!