Happy with service and outcome
My installation experience was good; it was afterward that I had problems.
The communication was really lacking, and the commitment dates that System Pavers promised us were completely not pursued.
I think they are a really good company, but the project manager and the salesperson didn't seem to speak to each other properly. I don't know if it's bad blood. That was an issue for us, even though we really liked our salesperson.
Jonathon & Wade very attentive.
Very organized, good quality and well priced.
They were very easy to work with.
No returned calls, no point of contact
Every phase of the project met or exceeded my expectations.
We appreciated how extremely thorough they were. Our project manager Derick was truly committed to making sure our job was completed to a standard of excellence.
I had System Pavers redo my walkway with brick pavers. Unfortunately I would describe the quality of the workmanship as substandard. I really like the way my walkway looks like now but I expected System Pavers to do a better job. I based my decision to go with System Pavers on the fact that the business had been in existence for 30 years and the reviews gave the business 4.5. The crew came back to redo some of the work that was not satisfactory, but to this day, there is a problem with the level of the walkway in one spot in particular. Also, the stucco close to the house that was damaged was not replaced like I had been told. My husband is working on it now. The joints between the brick pavers are inconsistent. Some pavers are in pieces while they could be in one piece. Some sand is missing between some of the pavers. Sorry, those are the facts. I would be happy to send some photos.
Too many people involved in the project causing poor communication.
Great people , knowledgeable about the products ,experience
From beginning to end, they did great.
I don't know if it's my local branch (Dallas Fort Worth) or system wide, but I have had to call the main number in order to get communication responses from my project team through various stages of my project (which was contracted in January, finally started at the end of May, completed early June).
Finished on time. Looks great.
My patio and pool deck look amazing!!!
Lack of truthfulness
All went went well it was done very hot weather but they knocked it out in a week.The crew was great and my new back patio looks fantastic!:)
All of the representatives were very communicative prior and during construction. The company is top notch and pay great attention to detail. I'm very happy with the outcome of my project!
I FOUND SYSTEMS PAVERS RESPONSIVE AND EASY TO WORK WITH--GREAT WORK PRODUCT
The promptness and professional workmanship.
Final product is really nice.
Jorje and his crew did an amazing job for us!
The workers did an excellent job of installing the pavers and always stopped to explain anything that we had questions about.