Salesman ignored my request when the project was in work. Verbal price follow up was not provided. Cost for project was more than expected. Third party contractor does not protect employee cutting pavers from silica exposure. Project manager was excellent, above and beyond to meet my expectations. Constant struggle with communication with contractor and non English speaking.
Sales focused company, Project delays, bad communication, trying to extract most from customer
Amazing organization…driveway and walkway demolition and new installation completed in 3 days. Executed very professionally, with expert craftsmanship. Chris, as Project Manager, did a stellar job, Chase did the amazing design. Could not have asked more of this duo or those who did the installation.
I have already recommended them to two friends.
I have tried to contact System Pavers about promised money owed me for referral. Would not recommend till this is taken care of.
Everything was perfect from the initial planning right down to the final paver in place. Scott, Tyler and the crew did a great job. We got everything requested and the experience was totally stress free.
Excellent customer service when customer service is lacking in most businesses. System pavers delivered what they said on time and in budget.
They crew were great and everything that could be done in the end was done on time. The small area next to the house that couldn't be installed was explained by the project manager and the HOA wouldn't allow the turf, so Jose had to adjust on the fly and it worked out fine.
Overall great job, the process was easy/low stress & the results are great.
Sales experience was terrific, Eliza was very patient. I had to get HOA approval for the change to the driveway product as well as figure out my finances. Once ready to go the rest of the experience was just as terrific - the online website with all the docs was super easy to navigate, Blake, the project manager was quick to follow-up & made some excellent suggestions, & the crew was as easy going on the surrounding landscape as they could possibly have been. & I'm delighted with the end result.
Everyone with System Pavers was experienced and very professional from initial meeting to job completion
The final product is gorgeous
System Pavers did an outstanding job. The outcome was better than expected!
Very responsive to my initial call and getting back to me with a bid. Made design changes quickly per my request and got updated bid that day.
Project was completed in one day!
It took too long.
System Pavers did a professional job on my patio.
From start to finish, everything was smooth and easy. Everyone was very professional, thorough, and punctual. The price quoted did not change.
Good quality products with lots of color choices. The 18 month zero financing was a bonus.
System Pavers was a wonderful company with whom to work. Everyone involved (from the sales team, project manager, and crew) was interested in ensuring a quality product. It is clear System Pavers hires employees dedicated and experienced in their craft.
Project looks great, sprinkler damage occurred and was not addressed by SP.
Lots of care went into preparation & pavers placement. The team was very polite and fixed things that I noticed. Unfortunately. I hadn’t noticed the removal of a youn rhododendron bush or the outside edge of my garage floor that was damaged. But I haven’t notified SP yet. I am very happy with my new paver driveway and walk. I have received many compliments and a few inquiries about my new driveway and walk!
System Pavers went above and beyond in quality service. I was impressed with the depth of their portfolio from the start and appreciated seeing the samples in person. Beyond the quality of work, the speed of the project was noteworthy, with less than two weeks from start to finish of a major driveway replacement. The crew was incredibly efficient with minimal interruption to our daily life. They were able to make adjustments with ease as potential issues arose. The finished product was a gorgeous driveway I couldn't believe was ours. I'd highly recommend System Pavers for a well-done, timely project.
Communication issues and design issues linked to each other cause major frustration, and disappointment during the whole process.
Everyone on the team did an amazing job!