How quickly the job got done.
The patio turned out nice. Quality work.
System Pavers was professional, on time, and easy to communicate with.
I would absolutely recommend this company projects are tough lots of moving pieces but System Pavers and the Project Manager made it seamless, and the times it wasn’t the fact that there was a solution already in play made it that much better. The quality and the beautiful aesthetic brought to my front yard is absolutely one of my favorite spots looking forward to more projects in the future.
I am happy with the finished product but the journey was not as expected. The project manager was fired in the middle of the project. Numerous delays caused this project to drag on. Existing irrigation lines were removed when I was told they could stay, then I was told they would reinstall them, but that never happened. Two sleeves were designated to be installed under the pavers but one of them was not installed as designated. There was a misunderstanding that I take responsibility for, but I think that could have been avoided if a 3D image was used to communicate the installation to me. I understand that a 3D image is a tool System Pavers has. At the end of the project the project manager stopped by to look at the job, however I was never told that he was coming so we never had time to review the job together.
already recommended to several neighbors
Great contractor to work with.
I would recommend this company to everyone !!! from start to finish was amazing
great service and excellent final product!
They did a great job
Very friendly professional service. Job quickly completed and looks great.
We couldn't be happier with our backyard remodel. From start to finish our job was handled with care by every member of System Pavers. Our sales person, Tom, was honest and knowledgeable without being pushy (which we appreciated as we got several quotes). Jose, our on site manager, was present, communicative, honest and quick to respond with questions or concerns. Every member of the crews who worked on our home was hard working, kind and considerate of our daily lives. These guys worked SO hard and it was SO hot. HIGHLY recommend System Pavers. We will be using them again to redo our front yard when the time comes.
Very happy with how my project went, communication from sales to installation was good, would definitely recommend.
The work and product is excellent
Our project looks great! Jeremy and Sam helped the project get done very quickly and efficiently. The entire team did a professional job and we are very happy with the results.
System Pavers was so fantastic to work with from the beginning consultation with Christopher, the pre-project start walkthrough with Nestor, the entire installation team with the installation team, and after. Everyone had a very high attention to detail, communicated clearly, and was extremely respectful and easy to work with.
My wife and I are very happy with the end result and the process leading up to it. System Pavers Denver goes above and beyond to ensure customer satisfaction and they delivered in spades with our project.
System Pavers did a great job start to finish!
The Quality of most recent work is by far the worst.
When we started, there was some miscommunication. We spoke on Friday, I was expecting the name of the contractor or for them to send a text. On Friday, he said we don't do a walk-through on a Saturday, and I said, why didn't you tell me when I was expecting a text? I was so frustrated about that.
It was easy, I found out about System pavers at the O.C. fair. They sent their representative Jason Kim out to talk with me and show me examples, we ended up signing a contract that day. They said they could provided financing but I had my own. After some samples were dropped at the house and looking at pictures I decided on a patteren and type of stones to be used. I met with Nestor the lead project coordinator. Within a few weeks I was schedueled for the project! A few days later they came and in one day took my drive way out! The next two days they installed the new driveway and side walk! Awesome job! Awesome work! Spectatcular service in all areas! We are very pleased!
Workers need to be neater when cutting pavers as dust was everywhere. They cut where it was convenient not where it would contain the most dust.
I promised system pavers not to bad moth them. Cannot do this survey so please quit sending it
The overall end result was good, but we paid a premium price expecting premium customer service and craftsmanship which we did not receive. Would recommend a friend to shop around for better options.
All the employees with whom I dealt were excellent.
JAIME, the Design Consultant, accurately measured the square footage in our backyard where the pavers were to be installed. He thoroughly explained the installation process and the choices of pavers from two paver manufacturers, showing us the thumb nail photos from the manufacturers' catalogs. (We choose a paver color made by the Belgard paver manufacturing company.) We had many additional questions that came to our minds after Jaime left, and he responded promptly, clearly, and in detail to the questions that we emailed to him. He was easy going, polite and professional, and a pleasure to work with.
OCTAVIO, the Project Manager, was always available to us. He accompanied the Design Consultant not long before the installation began to make final measurements and lay out string lines to set the slope in order for water to go towards our backyard drain. It seems that the slope from one key spot in the finished work is correct -- a test with water from that spot resulted in the water running down the slope slowly towards, and right into, the drain. (But we will have to wait until we have our first good rain sometime in the future to be sure that the slope is correct in all aspects, since the pavers had to be sloped in 4 or 5 different locations.) During the days prior to the start date of the project, Octavio got back to us on a timely basis when we texted him on several occasions with some questions and concerns. He arranged for a porta potty for the work crew, and the porta potty arrived a number of days before the installation work began. He visited the job site every day for a short period of time each morning to ensure the installation was going well and to make sure the work crew was doing the job properly (the installation took four full days), and to address some questions we had -- he patiently answered those questions. And he always notified us that he was on the way to work site, and he gave us an estimated time of arrival. He arranged for the delivery of the rock base, geotextile fabric, and polymeric sand, all of which arrived on time to keep the job moving along. In short, he did an excellent job coordinating many facets of the job. He was patient and professional, and easy to work with.
JOSE, the Chief of the work crew was on site briefly on Day 1on of the installation, and later in the week for half a day, during which he pitched in to help with the paver installation.
The work crew consisted of two men, TONY and CHAEL (spelling of name?). Tony was the more experienced of the two, but both of these men worked VERY hard and took great care to do a professional job -- which they did. Tony was especially adept at using a special saw to cut numerous pavers into special shapes to fit around the semicircular border of our backyard drain. Chael, the less experienced, did an excellent job working with Tony as they both placed the pavers in the pattern designed by the Belgard paver manufacturing company. Tony was always checking slopes with his level to make sure water would run away from the side of the house and towards the drain. Tony was the lead person on this crew, and he answered some questions we had along the way. (I have a habit of asking questions because I like to understand how things work.) After the installation was complete, they cleaned up the area thoroughly. Tony and Chael were very nice, and we were impressed with how hard and diligently they worked.