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Melba Wooten and Keith and David Grant Homes were great to work with! All of my client's concerns were addressed! Thanks again!
Loved the staff, Dawn,Peter and Kevin. they are all very professional and go out of their way to pease.
We could not be more pleased with Roofing Louisiana. Anna and all her staff were very helpful, courteous, professional and knowledgeable. The job site was kept very neat and clean, the only way you could tell they had been there when they were done was the awesome new roof! They worked with our insu... more
Tracey was great to work with. She did a beautiful job of taking what I was looking for and putting it in a perfect design.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Synergy² as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys