I really appreciate our project manager, Jerika, who was under a lot of stress when most of her crew quit halfway through our project and being shortly staffed. She was very kind and understanding. That aside, the company's inability to adequately replace staff in order to finish the project within a reasonable time-frame really affected our schedules and living arrangements.
Your staff was very helpful during a very traumatic time!
I was very disappointed with Joseph Kneller. There were several occasions when he made inappropriate comments to me as if we had known each other for years. Very unprofessional. I became uncomfortable to the point of calling him out on it and then having someone here with me when he came to my house... more
They were timely, professional, and took care of the project on short notice.
Legacy Restoration- Colorado was professional, and very timely with in response time. I usually got any response to my questions within the day. They always completely followed up with thorough answers to the questions.
We love our home built by Camerata Homes! The owner Jan Knibbe was amazing to work with. The attention to little details throughout the house are really nice. The build quality is top notch and the overall design is very modern and comfortable. We've been in our house for one year and would not hesi... more
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Steamatic of South Denver as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys