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Wish we had used them years ago. We are happy with the whole thing.
Great family owned business ! Most affordable Custom Built Green homes ! Very proud to be a Epic Homes Customer 150% !
What a pleasant experience! Time was allowed for us to discuss what we wanted, change our minds, guidance of why things should be done, ultimately all our choices with incredible input from our consultant/designer, Jennifer.Jennifer was very patient, listened, answered questions and helped us thro... more
They did a great job.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Stamper Brothers Plumbing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys