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Our claim work involved several layers of Menold management and employees. I was made aware of each person's responsibility and I also knew that that person was accountable for the assigned results. I was very impressed with the organization's assignment of responsibility and their accountability... more
JoHanna was extremely helpful, insightful, professional, and courteous. I enjoyed the Kohler design experience.
BDR could establish better communication with their customers as to when they are coming and going. I was partly to blame for this. But it would have been a better experience if we had better communications.
They were very knowledgeable of the issues with my roof. They promised it would be done in one day and they delivered.
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