About this company
Soil-Away Cleaning and Restoration
Soil-Away was founded by Jack Solloway in 1990. The company originated in Bradford, Massachusetts and offered services such as professional carpet and janitorial cleaning. Solloway’s vision for the company was to provide quality service rooted in integrity, while striving to exceed customer expectations. This vision soon caught on throughout the Merrimack Valley and Southern New Hampshire. Throughout the 1990’s Soil-Away expanded significantly and eventually relocated to Salem, NH. Show more
Soil-Away was founded by Jack Solloway in 1990. The company originated in Bradford, Massachusetts and offered services such as professional carpet and janitorial cleaning. Solloway’s vision for the company was to provide quality service rooted in integrity, while striving to exceed customer expectations. This vision soon caught on throughout the Merrimack Valley and Southern New Hampshire. Throughout the 1990’s Soil-Away expanded significantly and eventually relocated to Salem, NH.
By the late 1990’s, Soil-Away offered a wide array of services beyond their original carpet and janitorial cleaning. They expanded into commercial facility cleaning maintenance and post-construction clean-up. In the early 2000’s, Soil-Away outgrew its facility in Salem and moved to its current location in Hooksett, NH.
Today, Soil-Away operates in two primary divisions: Cleaning and Restoration. The cleaning side of the business focuses on commercial and residential carpet, furniture, area rug, and hard surface cleaning. The restoration division of the company primarily handles water, fire and mold losses.
In the summer of 2010, Solloway took on a business partner who provided capital and business expertise to strengthen the company. Together they are focused on continuing the Soil-Away vision of quality service, integrity, transparency, and continual improvement. Soil-Away has been serving New Hampshire and Massachusetts for over 20 years and looks forward to many more. Hide
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Reviews 53
Of 62 respondents, 53 left a reviewRecent reviews
ADAM K.
They did an excellent job and were very professional.
R.A.D.
They were very courteous and knowledgeable. They found minor details I wasn't even looking at to take care of the problem. I would recommend them to anyone!
Gerard C.
Everybody was respectful, courteous, and very efficient. They packed everything extremely well. Overall I was happy with what they had to offer.
M.F.R.
I wish they told me that they don't put things back. They took everything out of my basement to clean it but didn't put anything back.
E.S.R.
They did a good job. They boxed up my things that I still have to go through.
Seamus F.
The gentlemen who came to the house to do the cleaning were excellent, kind, professional, knowledgable, and a pleasure to have at our to take care of the problems!
Josh K.
a very reliable company that provided great service for our repair and rebuild.
Starr S.
My home was flooded overnight. I woke to my home having water from top to bottom, from the second floor to the basement and garage. I immediately called my insurance company and they sent Soil-Away out. They were here within two hours. They took care of everything. They helped me with what I needed to pack up because I couldn't live in my home. I would recommend them highly to anyone who goes through a disaster or any kind of mitigation like this.
N.H.J.
The Soil-Away team arrived at my home at a very stressful time after a frozen pipe burst and ruined a newly renovated living room. My first impression was the team lead's compassion for my situation and comforting me with the plan to get my house dry asap and that they were available in all cases. They worked quickly but safely and explained the plan and process throughout. Each team member was courteous and hard working. They made a very stressful situation for me and my family go away while they also eliminated all moisture and potential mold issues in a few days. I was happy with the great service and end result, but the professionalism, compassion and kind demeanor of the entire team was very impressive and reassuring. Not sure there's a competitor that could approach Soil-Away's service level or attitude. Nice job Team Soil-Away and thanks for taking care or my home and family during a difficult time!
Stephen M.
They came immediately. They fixed the job perfectly-no complaints. They cleaned up almost as good as we do. They were courteous and professional. I can not imagine a more professional operation.
Neal D.
Professional, courteous, and kind. They did an excellent job and kept a rough situation from getting worse. They used the right tools and minimized any damage from our water leak. Highly recommended.
Alan T.
The Soil Away crew was great. They arrived with two hours as my insurance said they would. Each one introduced themselves and was very efficient on each job there manager gave them. All waste from the job was removed. I would recommend Soil Away for any water clean up.
B.B.&.
Not having gone through dealing with water damage before, we did not know what to expect. The boys from Soil Away were wonderful, explaining every step being taken. The whole procedure was handled quickly and professionally. Thank you.
Additional comments
Area Of Satisfaction
Area Of Satisfaction - Quick and thorough.
Mindy R.
Additional comments
Area Of Satisfaction
Area Of Satisfaction - I was most satisfied with the overall job.
Carol D.
Additional comments
Area For Improvement
Area For Improvement - None. I was very pleased with their service. They dealt with me while I was in Florida having a friend help me.
Area Of Satisfaction
Area Of Satisfaction - They were quick to schedule me,very open to discussion on what needed to be completed and communicated very. Well with me.
Additional Comments
Additional Comments - I appreciated their professionalism and quality of work.
H.M.D.
we had a water leak in the basement. all employees were great, friendly etc. came at night to remove water. there equipment was incredible, basement was dryer than ever before.
Additional comments
Area For Improvement
Area For Improvement - not in any way, all great
Louise G.
Soil-Away was calm and professional amidst my anger and panic.
Additional comments
Area Of Satisfaction
Area Of Satisfaction - Two areas: the professionalism of the team leader and the results.
Customer in New Durham, NH
Area Of Satisfaction
Area Of Satisfaction - I would like to recognize the whole crew that was here.
Customer in Concord, NH
Area Of Satisfaction
Area Of Satisfaction - Everything was wonderful. It turned out to be difficult time but a wonderful experience
Janice A.
They worked quickly and they was extremely professional. I had a flood in my house and they understood how distraught I was.
Kenneth H.
They came out and did exactly what they said they were going to do. They did a very neat job. I am totally 100% satisfied with them.
Richard C.
Additional comments
Area Of Satisfaction
Area Of Satisfaction - Whole experience was great!
Customer in Andover, MA
Additional Comments
Additional Comments - I would definitely like to give kudos to David Bucks. He did a great job, and he was phenomenal from start to end. I almost lost trust in the company before they came on site, but he was very professional and he got us through the experience.
Marianne E.
Additional comments
Area Of Satisfaction
Area Of Satisfaction - All area, they did a great job.
J.L.&.
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