They came extremely fast and got the water all taken care of and floors ripped up in no time! Extremely professional and thorough!
I think they did an outstanding job!
I was very happy with SerPro.
Not only was ServPro professional but supportive and sympathetic to our loss and damage. They were direct and quick to respond to any questions we had and forthcoming with information for things we hadn't even thought of. It was good to have their experience working on our side to make us whole again.
The Servpro of Lodi was very professional and their skills and standards was superior. I will use Servpro again, and will tell anyone whom is in need of their serves. Thank You ; Johnny
I was extremely satisfied with their service. Everything went well.
Areas Of Satisfaction - I am most satisfied with the crew, they were great.
Areas Of Satisfaction - I was most satisfied with their professionalism and how hard they worked. They worked long hours to get the job done and worked really hard to satisfy our needs.
Area Of Satisfaction - 1. I got to know Tom on a first name basis (ServPro of Lodi/The Delta.
I couldn't have asked for a better company to take care of my house. Great people.
Areas Of Satisfaction - They met all of my expectations and did everything I needed.
Areas Of Satisfaction - I was most satisfied with getting rid of the water and drying up the house.
I am very happy with ServPro.
Areas Of Satisfaction - I am most satisfied with the explanation of the process so that I knew what it would be like. The employees were also very friendly.
Areas Of Satisfaction - I was satisfied with the way they came in and did what they had to do. Everything turned out fine.
Additional Comments - I would recommend ServPro to anyone and think they did a great job.
Additional Comments - The guys did a good job and were very professional.
Area Of Satisfaction - The workers were great! They worked very quickly and did the best that they could.
S.R. Freeman came as a recommendation to me by a long established working relationship in the trades. We worked through issues that came up in the course of creating a one-of-a-kind project that I am and my clients are very happy with. I will definitely call on S.R. Freeman for future needs.
From start to finish, everything went incredibly smoothly!
Our designer Erin was so terrific, and the designs for our bathrooms are beautiful! It was amazing how she understood, and put it all together, considering I felt pretty unsure about what I wanted initially. Honestly, this was the best experience, and I wish I had more bathrooms, so I could do it... more
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of ServPro of Lodi/The Delta as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys