When you own an older home, I expect the unexpected when remodeling. So long as you communicate well and are kept informed, the remodel will be completed to your satisfaction. This wasn’t a simple install, therefore, I appreciate Rose remodeling working with me, keeping me informed and discussing options/problems. Thanks!
From beginning to end, this project was handled in a professional manner. I kept informed when they found that our electric switch was on the wrong side of the wall. The installer moved the switch and added a second switch for us at no charge. The final product was amazing and exceeded our expectations.
If you need or want to upgrade your bathroom, I highly recommend this company.
Their wokriand hit was shotty they didnt' seem to know what they awer doing it ook 3 times longer than it should have.
I really appreciated that Rose Remodeling handled all aspects of the project from start to finish. I didn't have to purchase anything or hire additional people outside of what was covered in the agreement.
We have recommended Rose Remodeling to our family and friends due to their exceptional customer service and knowledgeable staff. I would recommend Sergei as the installer.
Appropriate price, swift service and professionally done
Rose remodeling was exceptionally good at bathroom remodeling
Team Rose works well together ~ everyone is kept in the loop.
Lack of communication
See below.
Whole project was pleasant experience
I truly believe they charge much higher than others
Everything was explained in thoroughly, it relieved a lot of my anxiety about doing the remodel.
Great team to work with from start to finish. The end result is exactly what we wanted. Well done.
The project was completed but it was a challenge as soon as the sales team handed the project over. Nothing was right, there were so many problems and nothing was communicated to the clients. We had to initiate all communication. The project coordinators were terrible (lack of knowledge of the project and huge lack of communication skills). Communication was the biggest challenge and disappointment
Easy to work with and did great work. However it was very expensive and I should have gotten more quotes.
yes
After a good amount of research I chose Rose Remodeling to replace my shower. They were on time, performed as promised, and I had a designated project manager who was always available to answer questions.
The use of materials.
Great customer service, excellent product, attention to detail- looks great!
I loved Sherri!!!!!! (not sure I'm spelling her name correctly). Amazing and such a great personality. Shows you how to make your dreams in what you want come true! Very professional and made sure we understood each step in the process.
I signed under distress. The worker was yelling at me. The whole process was horrible.
We started the project with a very positive experience from purchase to installation; however, the later stage of the interaction was extremely frustrating and disappointing. The concluding experience unfortunately makes me less likely to recommend the company. I wrote a glowing review on Yelp right after the installation was completed; however, I will take it down since it is no longer accurate.
From beginning to end, Rose Remodeling was on top of everything. I had a great job done.
Not recommended at all cheap materials too long of a story to tell.
The person we originally met with, Marty, told us that things would be included that were not. This was highly frustrating
The whole process was easy. Staff friendly & helpful. My installee was courteous & worked hard to get the job done.
Timely , clean and experienced plumber and installer
Communication
Quality of materials and work are excellent.
I would be willing to recommend, but with some cautions.
Quality work. If there was a problem it was addressed immediately. My wife was very happy.
Great experience from day one.
Was impressed with knowledge of product. Small issues that arose were addressed immediately.
Professional quality craftsmanship.
On time, fast and efficient.
This project was the best investment project I could have ever done for myself as well as a beautification one.
Work was done professionally and on time.
Installation was sloppy. Installer unprepared and wasn't on time. A couple of key items were missing in the initial delivery, which caused delay. A 3 to 4 day project took 2 and 1/2 weeks, which still needs correction for the amount of money I paid. Not happy at all.
Very diligent about getting the project done right; in accordance with the contract specifications.
Great people, excellent work, and Ms. Senior and staff, were wonderful!
They were on time and on a good schedule. They worked clean. They explained things in a way I could understand. They all had a pleasant personality. They were great.
After a rough start and personnel change, the project flowed successfully. Work was done with care and efficiency.
Overall, the experience was average.
The sub contractor doing the installation was very good. Would recommend.
Communication with Rose coordinator was spotty with several miscommunications and no answers.
The communication was horrible
Nobody needs to know anything about us
Person doing the job was very knowledgeable, showed up on time, had good communication. However, I expected to have a ready bathtub/shower without having to clean anything up afterwards. All materials were not at warehouse when project was started.
My project with Rose Remodeling was very quick and well carried out. The crew was nice and they only took two and a half days to finish the entire project. Meyland and Cecile were great.
Take a second review to make sure customers are sure what they’re getting