Rose Remodeling - Sacramento - Elk Grove, CA 95624

Glader

Verified · Auburn, CA · Apr 10 2026

Additional comments

Sales Knowledge

Sales Knowledge - Josh did a great job! See note above

Project Coordinator

Project Coordinator - Richard contacted us about every step and answered his phone when we had questions, knew the answers, called us back when requested or needed.

Installation

Installation - Fred as I stated above was amazing at his job, very professional, clean and made our shower look amazing!

Product Walk Through

Product Walk Through - Shout out to the glass company you use. We are very pleased with the look and product.

Quality Of Materials

Quality Of Materials - Josh talked to us about the quality of the materials that were being used for our shower project, Fred showed and talked about how and why the products are used.

Areas For Improvement

Areas For Improvement - None they met and exceeded our expectations

Areas Of Satisfaction

Areas Of Satisfaction - We were very nervous about the remodel and Rose Construction made us feel relieved as the process started. We are very happy with how our shower turned out. We have referred our sister-in-law who lives in San Jose she is really hoping you work in her area! She loved our new shower also.

Response

Rose Remodeling - Sacramento Glader, thank you so much for this wonderful feedback! We're absolutely thrilled that Rose Remodeling - Sacramento exceeded your expectations from start to finish. It's fantastic to hear that Joshua made the process clear from your initial meeting, that Richard kept you well-informed throughout, and that Fred delivered exceptional workmanship while maintaining professionalism and cleanliness. Your confidence in our team and materials means the world to us. We truly appreciate you referring your sister-in-law! While we'd love to help her, we hope Rose Remodeling - Sacramento can serve her needs. Thank you for trusting us with your shower remodel, and we're here anytime you need us again!

Lampson

Verified · El Dorado Hills, CA · Apr 07 2026

Response

Rose Remodeling - Sacramento Lampson, I'm truly sorry Rose Remodeling - Sacramento failed you. The material confusion, communication breakdowns, missing walk-through, and inspection delays are inexcusable. You deserved far better. I'm escalating this to leadership immediately to find a meaningful resolution. Thank you for this feedback.

Moore

Verified · Benicia, CA · Apr 07 2026

Response

Rose Remodeling - Sacramento Moore, thank you so much for this outstanding feedback! We're absolutely thrilled that Rose Remodeling - Sacramento exceeded your expectations in every area of your project. It's wonderful to hear that Joshua provided knowledgeable guidance, Christian kept you well-informed throughout the process, and Yellow Hat Construction, Inc. delivered professional, high-quality workmanship. Your recognition of our materials quality and thorough product demonstration means the world to our entire team. We're honored by your willingness to recommend Rose Remodeling - Sacramento to friends and truly appreciate your trust in us. Thank you for choosing us for your remodeling needs!

Regina G.

Verified · Citrus Heights, CA · Apr 06 2026

Additional comments

Sales Knowledge

Sales Knowledge - Eric was amazing.

Areas Of Satisfaction

Areas Of Satisfaction - The coordinator had to coordinate the homeowner and renter schedules. He had to communicate with all of us. He went above and beyond. His name was Graham.

Response

Rose Remodeling - Sacramento Thank you so much for your feedback, Regina! We're grateful for your recommendation and thrilled that Eric provided amazing service during the sales process. Graham truly went above and beyond coordinating between you and your renter, and we appreciate you recognizing his exceptional communication. I sincerely apologize for the hiccups you experienced, including the window inspection issue, leak, and materials left outside. This falls short of the quality Rose Remodeling - Sacramento strives for. I'm glad our team ultimately resolved these concerns, but you deserved a smoother experience from the start. Regarding the product demonstration, you're absolutely right—we should have coordinated with your renter for a proper walkthrough. Thank you for bringing this to our attention so we can improve. We truly appreciate your business and the opportunity to serve you!

Martin

Verified · Sonoma, CA · Apr 06 2026

Additional comments

Sales Knowledge

Sales Knowledge - Josh was a really nice young man. What always tickles me is when someone says, “Do you have any questions?” And one does not know what to ask. I always say, “I probably will as soon as you leave!” We did!

Installation

Installation - We had two sets of installers. Two men were here on Day 1 and two more on Day 3 and Day 4. Though Arabic was their preferred language, we were able, I think, to converse to an appreciable degree. They were all very nice guys and they did nice work.

Areas Of Satisfaction

Areas Of Satisfaction - The look is exactly as we agreed to with the sales person.

Response

Rose Remodeling - Sacramento Martin, thank you for your detailed feedback and for choosing Rose Remodeling - Sacramento. We're delighted that Joshua and the Yellow Hat Construction team delivered quality work that matches your vision, and that you had great conversations throughout the process. I sincerely apologize that we haven't yet addressed the ceiling marks and panel finishing issues you reported to Christian. This follow-through gap is unacceptable, and I'm personally looking into this today to ensure we schedule someone to complete this work promptly. You shouldn't have to climb ladders or wait for resolution. I also apologize for the inspection scheduling confusion that delayed your project. We're committed to making this right and ensuring Rose Remodeling - Sacramento earns your full confidence. Please expect contact from us very soon.

Boyer

Verified · SACRAMENTO, CA · Mar 31 2026

Additional comments

Sales Knowledge

Sales Knowledge - Steve was fantastic! After hearing so many other sales pitches, it was really nice to hear someone who was actually using the product they were selling. He was knowledgeable, helpful, and had a great sense of humor.

Project Coordinator

Project Coordinator - Graham was great. He made sure I was kept informed at every step of the way. When one minor mishap occurred with the wrong part being ordered, he made sure it was rectified immediately.

Installation

Installation - The contractors that Rose Remodeling used (Stonewood Construction) were professional and courteous, keeping us updated on their progress and leaving the site spotless before leaving each day.

Response

Rose Remodeling - Sacramento Boyer, thank you for your glowing review of Rose Remodeling - Sacramento! We're thrilled to hear that our team surpassed your expectations in knowledge, price, and quality. It's wonderful that Steve's expertise and humor made such a positive impression, and that Graham kept you well-informed throughout the project. We're also pleased that you found our installation team from professional and courteous. Your satisfaction with our materials and overall service is truly rewarding. We look forward to working with you on future projects and appreciate your recommendation to others. Thank you for choosing Rose Remodeling - Sacramento for your remodeling needs!

Review in Lincoln, CA

Verified · Lincoln, CA · Mar 26 2026

I am not likely to recommend Rose Remodeling to a friend because I am not happy with them at all; they started my job 7 weeks ago and still haven't completed it to meet code, and they don't return or make phone calls.

Response

Rose Remodeling - Sacramento I sincerely apologize for the deeply disappointing experience you've had with Rose Remodeling - Sacramento. We've clearly fallen short in multiple areas, from project completion to communication and customer service. Your feedback about the delayed completion, lack of responsiveness, and issues with code compliance is alarming and unacceptable. We take these concerns very seriously and will address them immediately. I'll personally ensure that our team reaches out to resolve these issues promptly. We value your business and understand your frustration. Please allow us the opportunity to make this right and demonstrate the level of service Rose Remodeling - Sacramento should consistently provide.

Granath

Verified · San Jose, CA · Mar 24 2026

Additional comments

Areas Of Satisfaction

Areas Of Satisfaction - I expected good work and got it.

Response

Rose Remodeling - Sacramento Thank you for your positive feedback, Granath! We're thrilled that Rose Remodeling - Bay Area met your expectations. It's wonderful to hear that Nick's workmanship impressed you, and we appreciate your kind words about Brandon and Ryan. We're glad we could quickly address the issue with the grab bars to ensure everything matched perfectly. Your satisfaction is our priority, and we're delighted that our team's efforts, from sales to installation, contributed to a great experience. We value your recommendation and look forward to serving you again in the future.

Casale

Verified · Elk Grove, CA · Mar 23 2026

Response

Rose Remodeling - Sacramento Casale, thank you for your feedback on Rose Remodeling - Sacramento. We're pleased you appreciated Roman's workmanship and our quality materials. However, we sincerely apologize for the communication issues, particularly with Richard, and the final inspection failure. We understand this has significantly impacted your experience. At Rose Remodeling - Sacramento, we're committed to resolving these concerns promptly. We'll address the inspection issue immediately and improve our communication processes. Your satisfaction is our priority, and we'd like the opportunity to make this right. We value your business and hope to regain your trust.

Tichauer

Verified · Roseville, CA · Mar 23 2026

Additional comments

Project Coordinator

Project Coordinator - Good communication…..always let me know what’s going on.

Response

Rose Remodeling - Sacramento Thank you for your detailed feedback, Tichauer. We're thrilled that Sergei's workmanship and Graham's communication met your expectations at Rose Remodeling - Sacramento. We appreciate your high marks for installation quality and materials. We're concerned about the shower splash issue you experienced. While Eric aimed to address your concerns, we understand the outcome didn't fully meet your expectations. We'd like to discuss potential solutions to improve your shower experience. Your satisfaction is our priority, and we're committed to ensuring you're completely happy with your remodel. Please let us know how we can further assist you with this matter.

Review in Rocklin, CA

Verified · Rocklin, CA · Mar 23 2026

Additional comments

Installation

Installation - Frederick and team were thorough, careful and cleaned everything as they went along; very easy to work with. As noted above they even repositioned my shower entry for me when it was marked on the diagram.

Response

Rose Remodeling - Sacramento Thank you for your detailed feedback on your experience with Rose Remodeling - Sacramento. We're glad Frederick and the team provided excellent service and were able to rectify the shower entry issue. We apologize for the initial miscommunication regarding the diagram and appreciate your understanding. It's great to hear you're satisfied with the quality of materials and workmanship. We've noted your comments about the sales process and project coordination, and we'll use this feedback to improve our communication and planning. Rose Remodeling - Sacramento is committed to delivering exceptional service, and we appreciate the opportunity to serve you. Thank you for choosing us for your remodeling needs.

Loretta B.

Verified · Citrus Heights, CA · Mar 19 2026

Additional comments

Installation

Installation - We had two bathrooms remodeled and there were two different subcontractors. I was thrilled with the second set for the master bathroom. The other was touch and go. I didn't feel that I was respected. I would rate the master bath 5 stars and the other bathroom 4 stars.

Response

Rose Remodeling - Sacramento Loretta B., thank you for your glowing review of Rose Remodeling - Sacramento! We're thrilled that you were extremely satisfied with our work. It's wonderful to hear that our team, including Jeren, Graham, and Stonewood Construction, met your expectations. We appreciate your feedback on the bathroom remodels, especially your 5-star rating for the master bathroom. We're glad you enjoyed the added bench seat and that we successfully resolved the faucet issue. At Rose Remodeling - Sacramento, we strive for excellence in every project, and we're delighted that we could deliver that for you. Thank you for your business and for recommending us!

Breiter

Verified · Citrus Heights, CA · Mar 16 2026

Additional comments

Installation

Installation - Eugene was great

Quality Of Materials

Quality Of Materials - So far, it looks good. Haven't used the shower as we are still finishing the floors.

Response

Rose Remodeling - Sacramento Breiter, thank you for your detailed feedback on your experience with Rose Remodeling - Sacramento. We sincerely apologize for the communication breakdown regarding your desired features and the extended installation time. Your concerns about the sales process and project coordination have been noted. We're glad Eugene provided great installation service, but we understand this doesn't make up for the other shortcomings. We take full responsibility for not meeting your expectations and will use your feedback to improve our processes. We'd like to discuss how we can address the missing features and ensure your complete satisfaction. Please contact us directly so we can make this right and deliver the bathroom you envisioned.

Cozad

Verified · Fairfield, CA · Mar 15 2026

Response

Rose Remodeling - Sacramento Cozad, I sincerely apologize for the disappointing experience you had with Rose Remodeling - Bay Area. As a construction professional, your feedback is particularly valuable. We deeply regret the issues with material procurement, scheduling delays, and communication breakdowns you encountered. Your concerns about manpower, attention to detail, and language barriers are taken very seriously. We acknowledge that we fell short in meeting your expectations across multiple areas, including project coordination, installation process, and product demonstration. Please know that your feedback will drive significant improvements in our operations. We would like the opportunity to make this right and restore your trust in Rose Remodeling - Sacramento and Rose Remodeling - Bay Area.

Review in Shingle Springs, CA

Verified · Shingle Springs, CA · Mar 15 2026

Additional comments

Areas Of Satisfaction

Areas Of Satisfaction - very professional installer and company overall

Response

Rose Remodeling - Sacramento Thank you for your glowing review of Rose Remodeling - Sacramento! We're thrilled that you had such a positive experience with our team. It's wonderful to hear that you found our salesperson knowledgeable, our project coordinator communicative, and our installer professional and skilled. We take great pride in our workmanship and the quality of materials we use, so we're delighted that these aspects met your expectations. Your satisfaction is our top priority, and we're grateful for your recommendation. We look forward to serving you again in the future and appreciate your trust in Rose Remodeling - Sacramento for your home improvement needs.

Dhesi

Verified · Dublin, CA · Mar 15 2026

Response

Rose Remodeling - Sacramento Dear Dhesi, Thank you for your feedback on your experience with Rose Remodeling - Bay Area. We appreciate your recognition of our salesperson's knowledge and Morgan's helpfulness. However, we sincerely apologize for falling short of your expectations regarding the quality of maintenance and project timeline. At Rose Remodeling - Sacramento and Rose Remodeling - Bay Area, we strive for excellence in all aspects of our service. We take your concerns seriously and would like to address the issues you've raised. Our team will review the maintenance quality and project timeline to ensure we deliver on our promises in the future. Your satisfaction is our priority, and we value this opportunity to improve our services.

Opgenorth

Verified · Sacramento, CA · Mar 14 2026

Additional comments

Quality Of Materials

Quality Of Materials - The project looks very good.

Areas For Improvement

Areas For Improvement - Rose Remodeling did not fall short of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - The project turned out better than I thought it would, and I am enjoying it almost every day. Ruslan and Rose Remdoeling were very professional and provided a good job with quality work. I am quite pleased with the project.

Response

Rose Remodeling - Sacramento Opgenorth, thank you for your glowing review of Rose Remodeling - Sacramento! We're thrilled that Ruslan exceeded your expectations with his prompt, professional, and skilled work. It's wonderful to hear that you're enjoying the project almost every day and that it turned out even better than anticipated. We take pride in our quality materials and workmanship, and we're glad this was reflected in your experience. Your satisfaction with our team's professionalism, from sales to installation, is exactly what we strive for. Thank you for choosing Rose Remodeling - Sacramento for your remodeling needs. We appreciate your business and hope you'll consider us for future projects!

Branchcomb

Verified · Suisun City, CA · Mar 09 2026

Additional comments

Sales Knowledge

Sales Knowledge - He wasn’t overly aggressive trying to sell us the project

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - Very happy with the project and I would recommend Rose modeling.

Response

Rose Remodeling - Sacramento Thank you for your glowing recommendation, Branchcomb! We're thrilled that you're very happy with your project at Rose Remodeling - Bay Area. It's wonderful to hear that Joshua wasn't overly aggressive during the sales process, and that Nicholas provided awesome workmanship. We're glad Morgan kept you informed throughout the project. Your satisfaction with the quality of materials and the product demonstration is greatly appreciated. We're honored by your willingness to recommend us and thank you for choosing Rose Remodeling - Sacramento and Rose Remodeling - Bay Area for your remodeling needs. Your trust in our services means the world to us!

White

Verified · Vacaville, CA · Mar 09 2026

Getting a shower project done as we did, we did not know what to expect. You hear so many stories of remodeling gone wrong, but we truly picked the right company for our job and will recommend them over dnd over again, Thank You Rose Remodeling.

Additional comments

Areas For Improvement

Areas For Improvement - They did not fall short in any category. Everything turned out better than expected.

Areas Of Satisfaction

Areas Of Satisfaction - Love the final shower project. Could not believe the beauty and functionality of the shower once it was done. So very happy.

Response

Rose Remodeling - Sacramento White, thank you for your glowing review of Rose Remodeling - Bay Area! We're thrilled that your shower project exceeded expectations and that you'll recommend us. It's wonderful to hear that our team, including AftanMarie, Morgan, and Carlos, provided excellent service throughout the process. We take pride in delivering high-quality materials and workmanship, and we're delighted that the final result impressed you with its beauty and functionality. At Rose Remodeling - Sacramento and Rose Remodeling - Bay Area, we strive to make every remodeling experience positive, and we're grateful for the opportunity to serve you. Thank you for choosing us for your project!

Marshall

Verified · Cameron Park, CA · Mar 09 2026

Final Quality: 6 Out of 5 stars. However we had some initial challenges with communication and meeting expectations early on. The installer didn't show the first day and there was no communication to that extent which started us all off on the wrong foot.

Additional comments

Product Walk Through

Product Walk Through - Great install though the hot water level required a warranty call back.

Response

Rose Remodeling - Sacramento Marshall, thank you for your detailed feedback on your experience with Rose Remodeling - Sacramento. We're thrilled that you rated our final quality so highly, and we appreciate your positive comments about our sales team, installer, and materials. However, we sincerely apologize for the initial communication challenges and the installer's no-show on the first day. This falls short of our usual standards, and we're committed to improving our communication processes. We're also addressing the hot water level issue you mentioned. Despite these setbacks, we're grateful for your balanced review and the opportunity to serve you. Your feedback helps us enhance our service for future projects.

Choy

Verified · Alameda, CA · Mar 06 2026

I am not satisfied with the whole project.

Response

Rose Remodeling - Sacramento Dear Choy, I sincerely apologize for your unsatisfactory experience with Rose Remodeling - Bay Area. We deeply regret the project delays, issues with the tub, and the quality concerns you've raised. I'm particularly concerned about the miscommunication regarding payments and the unprofessional behavior you encountered. Please know that this falls far short of our standards at Rose Remodeling - Sacramento and Rose Remodeling - Bay Area. We appreciate your feedback on areas where we met expectations, such as the salesperson's continued support. We would like the opportunity to address your concerns and make things right. Our team will be in touch to discuss how we can resolve these issues and restore your trust in our services.

Review in San Jose, CA

Verified · San Jose, CA · Mar 05 2026

Timely....minimal delays quality workmanship

Response

Rose Remodeling - Sacramento Thank you for your positive feedback about Rose Remodeling - Bay Area! We're delighted to hear that our team delivered timely service with minimal delays and quality workmanship. It's great to know that you found our salesperson knowledgeable, our project coordinator communicative, and our installer professional. We appreciate your satisfaction with the materials used. We're committed to maintaining this high standard of service. While we're glad the installation team demonstrated the product, we'll work on improving this aspect to ensure it fully meets your expectations. Thank you for recommending us – we look forward to serving you again in the future!

Baskaran

Verified · ELK GROVE, CA · Mar 02 2026

Additional comments

Quality Of Materials

Quality Of Materials - Mr Ruben did excellent job

Areas For Improvement

Areas For Improvement - Every thing looks great

Areas Of Satisfaction

Areas Of Satisfaction - Sitting chair we love it

Response

Rose Remodeling - Sacramento Baskaran, thank you for your glowing review of Rose Remodeling - Sacramento! We're thrilled that every aspect of your experience exceeded expectations. It's wonderful to hear that you love your new sitting chair and that Ruben's workmanship was excellent. We're proud of our team, including Cristian, Graham, and Ruben, for their professionalism and expertise throughout your project. Your satisfaction with our materials, communication, and overall service means the world to us. We truly appreciate your recommendation and look forward to serving you again in the future. Thank you for choosing Rose Remodeling - Sacramento for your home improvement needs!

Review in Elk Grove, CA

Verified · Elk Grove, CA · Feb 24 2026

The quality of the work

Additional comments

Sales Knowledge

Sales Knowledge - Explained everything clearly and clearly answered my questions

Project Coordinator

Project Coordinator - Happy with follow-up and keeping me apprised of the oroject

Installation

Installation - Installed earlier than originally planned. Only took a little over 2 days.

Product Walk Through

Product Walk Through - Follow-up was a pleasant surprise and the work was inspected thoroughly

Quality Of Materials

Quality Of Materials - Very happy with the install and material used. Kept informed as the project proceeded with clear explanation of stages of priject

Areas For Improvement

Areas For Improvement - None

Response

Rose Remodeling - Sacramento Thank you for your glowing review of Rose Remodeling - Sacramento! We're thrilled that you're so satisfied with the quality of our work and materials. It's wonderful to hear that Steve explained everything clearly, Richard kept you well-informed throughout the project, and Carlos completed the installation ahead of schedule. We're particularly pleased that you appreciated our thorough product demonstration and inspection. Your positive feedback on every aspect of our service, from sales to installation, is incredibly rewarding. We're honored to have met and exceeded your expectations, and we truly value your recommendation. Thank you for choosing Rose Remodeling - Sacramento for your project!

Review in San Mateo, CA

Verified · San Mateo, CA · Feb 20 2026

Rose Remodeling had some hiccups with the inspection and firewalling.

Response

Rose Remodeling - Sacramento Thank you for your feedback on Rose Remodeling - Bay Area. We're pleased to hear you were satisfied with our sales team, installation quality, and materials. We apologize for the hiccups with the inspection, firewalling, and the delay in removing materials. These issues don't reflect our usual standards. We're committed to improving our project coordination and post-installation processes. Your input helps us enhance our services. Despite these challenges, we hope you're enjoying your remodeled space and would consider giving Rose Remodeling - Sacramento or Rose Remodeling - Bay Area another opportunity to serve you in the future.

Rose Remodeling - Sacramento

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Rose Remodeling - Sacramento

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