Customer service sucks and I chose a project which I assume would be handled by professionals. Not the case. If they were professionals, then why do I have back to back experiences with a leaking tub and damaged drywall? Why not run water in the tub several times to ensure no leaks before reapplying drywall? Twice now our pipes corresponding with the new tub which sits above our garage has leaked and caused water damage. They promote an emergency number to call which is useless because when we called the second time leaking had occurred, we did not get a timely response. We are now going to have to endure more stress, more time off from work, and likely more money and time to finally get this resolved. Where is the quality in their work? It is represented by damaged property. Money not well spent. Rose Remodeling is not the image they portrayed at the California State Fair. Now I can’t speak for all who work for Rose Remodeling. I’m sure there are better employees but my experiences with Oleg, Misha, Josh, and Jack left my wife and I with a bad impression.

we will be showing off our new shower to family and friends and letting them know rose remodel did a wonderful job.

I would not recommend Rose remodel because of the staff who was incharge of our project (Misha)

Took 8 days to do a 2-3 day job

I thought they were very professional. I was very concerned going in that it would mess up the wall tile that I already had. I understand how they were going to make it work, but they made it work. He did a fabulous job! It looks wonderful. It exceeded my expectations.

The bathroom came out great. It looks very nice. Satisfied.

I would recommend you guys, but not without Fred such a great craftsmanship in customer relationship

Beware of their pushy salesman, because as soon as they have your money , off to the next.

This company is extremely organized.

I was pleased how efficient they were, how they cleaned up each day, how quickly I had a new shower.

Everything went very smoothly, despite rescheduling due to my illness. Roman did a great job on the install, and Graham was great to work with.

The staff was very helpful, naligeble and professional. The Installation was great. Very satisfied and happy

Truly happy with the professional knowledge and service

The team who completed the work was diligent and dedicated, and I believe they did an excellent job. I was disappointed with Graham. He called saying they were on track to move forward but the permits would take a while. No one contacted me concerning the permits, and I had to call Graham and he had to check and then found out they did come in. I was apprehensive, wondering how long it would have taken them to notify me that the permits had arrived. It would have been good if Graham had been more proactive in reaching out.

Yes, very satisfied with remodel of bathroom

Wonderful job done well !!

All good, except for communication of if and when crew are coming during days of project, and protection of newly installed flooring from caulk.

Professional, good communication, met budget and great result

Poor communication and customer service

They did a beautiful job. We're extremely happy with our new shower.

They seemed more interested in getting their money than anything else. Salesman tried to be kind of pushy.

I have had nothing but trouble with the finance Co. you are using.

I will not recommend Rose Remodeling to my friends.

We felt “heard” with Rose Remodeling. The staff were highly professional and personable. We are pleased with our remodel.

Poor communication on the installer will not update you on the progress of his job , did not even tell us that he is done, he just left with the pile of trash in our frontyard.