Waiting for process to be completed

From the first moment that I toured a home in the final phase of construction to signing the contract, making design choices, doing the final walk-through, and moving in has been a seamless exciting experience! The level of craftsmanship in my home exceeds that often found in new construction.

Richfield Homes is an average builder and the house that we bought seems basically sound. There are some minor design defects that we had to fix after we moved in and the first year has been ok as we are getting used to the house.

This is the best place I've lived in in the 63 years I've been on this planet. It's awesome.

We were very happy with the build process from start to finish. Everyone at Richfield was attentive to our needs and always went above and beyond to make us happy. We plan on this being our 'forever home' and we couldn't be happier.

We are very happy with our new Richfield Home. Everyone we came in contact with were extremely helpful and made us feel like we were part of the family. Every concern we had was addressed immediately and resolved to our liking. We had been searching for a home here for over a year and are very happy with our choice with Richfield Homes. We look forward to many happy years in our new home.

Excellent quality homes in a great neighborhood.

I've just been very satisfied with the whole process, start to finish, and even with the warranty. I still am interacting with the staff in a positive way, and they continue to be very professional and helpful--even after the sale.

There is one area of confusion. We are on a street that has a treeline. There is a tree between the sidewalk and the road. That treeline extends all the way across the front of the property, but there are only two houses in this plan where that treeline extends on the side of the property. It is my house and one other. It is not clear who is to do the landscaping in that area.

Richfield Homes has been one of the best home builders in the area from our experience. We took a lot of time to tour many communities from different builders and always were impressed with the quality that we saw within their homes and the thought that went into their designs. Shelbie was great to work with and always answered our questions. Jim and Mike have continued to help answer any of our questions as we come to get settled into our new home. We couldn't be happier with the house we bought or the customer service that we received from the Richfield team.

I've been so happy with my new home. The house is high quality, the team has been wonderful to work with, and I'm really liking the neighborhood itself (minus the expensive pool). The warranty department is phenomenal even though I've only had to work with them for minor things. I was expecting the worst experience after hearing horror stories from friends and family who had gone with other builders in the area, but I'm very glad to say I had a completely different experience with Richfield.

They build a decent house, as far as products used. As far as follow through and fixing repairs correctly under their warranty repairs they are horrible. We have had a cabinet guy out six times for one piece of molding that was forgotten at our closing and we have also scheduled times for repair guys to come out and they don’t show up or don’t come on time. They don’t have consideration that we work and don’t have time to keep taking off of work to have poor repairs done. Richfield is better then some builders but still not great, consider your options before building with them.

Richfield homes appears to build a good home using good subcontractors. The 45 day warranty walk thru had relatively few issues with none being major. They could improve the overall appearance of the community if the included front yards were not so cookie cutter in design, ie. all the same color rock.

I am dissatisfied with many different areas in my home!

I am extremely satisfied with Richfield Homes!

Great Home & Community , Parks , Open Areas & Berthoud , Colorado , I have lived in Colorado all my life from Longmont , to Loveland & now Berthoud , This is Our Home & Our Front-Range , Meeker to LongsPeak ,

Just an absolutely wonderful home buying experience.

We love the layout of the house, the location and the large lot, but our experience with Richfield has not been pleasing or what we expected. If this was my company, I would definitely look at improving product quality and process improvements.

Additional Comments

I love my home and the Berthoud area and I am very glad I chose Richfield to build my new home.

I am very pleased with the new home, and I think it's very good quality.

Review

I am very pleased with the new home, and I think it's very good quality.

Everything was great.

Review

Everything was great.

Areas Of Satisfaction

I was most satisfied with the construction updates, they kept me well informed of the progress and any changes that needed to be made.

I have and will continue to recommend Richfield to friends. Having worked as a purchasing agent for DR Horton I have a knowledge of how large scale home builders operate, for better or worse. I was impressed with how Richfield actually cared about the quality of the home and my concerns.

Construction Quality

This is a big point for me. My wife and I toured many homes built by other builders (DR Horton, Richmond etc), we were a little shocked to see the quality in their "show homes", wavy drywall, cheap vinyl flooring in bathrooms and laundry areas, fixtures that were seemingly plucked out of the 1990's. Sure you could option out those homes with nice finishes but the cost would have been extreme. Finally the cost of those homes was easily 50,000 over what we purchased, albeit they were in Timnath not Berthoud. When we looked at the Richfield houses we were impressed by the base finishes. Granite counter tops throughout the house, engineered hardwood flooring throughout the main floor are not something that other builders offer at these prices.

Review

I have and will continue to recommend Richfield to friends. Having worked as a purchasing agent for DR Horton I have a knowledge of how large scale home builders operate, for better or worse. I was impressed with how Richfield actually cared about the quality of the home and my concerns.

Additional Comments

Thank you for the experience, I'm glad we chose a Richfield Home

Richfield homes are designed very well for my needs. Jessica at the sales office was very friendly, courteous and helpful. Staff was flexible and accommodating to my busy schedule. I would recommend this builder to all my friends.

Improvement Suggestion

More information is needed prior to closing on boundaries and landscaping. I didn't quite get the answers that I was searching for until after the fact. The developer and contractors should share more information. Follow up on warranty walk didn't go as smoothly as I had thought. No communication from office when I emailed a few times, finally had to call.

Worst customer Service I’ve experienced. They lie to your face. Make sure you get everything done that you want fixed on your house or it will never get done.