Residential Renovations
Customer feedback report for

Residential Renovations

Residential Renovations

Very few people rise in the morning and proclaim “I’m going to become a business owner today”. Although it didn’t happen overnight, one day I did proclaim it! Why? Because I knew it could be done…Better. Simpler. Kinder. Gentler. Show more

Very few people rise in the morning and proclaim “I’m going to become a business owner today”. Although it didn’t happen overnight, one day I did proclaim it! Why? Because I knew it could be done…Better. Simpler. Kinder. Gentler.

You see, in the 80’s I fell in love with the largest, family-owned remodeling company in Omaha, Nebraska, and began selling siding and windows for them. Back then, it was about high-pressure sales as impersonal telemarketers set appointments and we would deliver long, drawn-out presentations where homeowners would say yes just to get us out of their house! Then those contracts were followed up with sub-contractors doing fly-by-night work. Not the way to do business, and there’s no greater motivator than embarrassment, frustration, and disappointment.

When you know a business can be done differently…exceptionally better…it’s difficult for a high-accountability person to sit back and do nothing about it. So, when I started Residential Renovations in 2008, I was determined our business would be the best in our area. Our name was going to mean something. I never want to walk down the street, run into a customer, and not be thoroughly proud of the work we performed.

What my life experiences taught me was people do not want to be sold to. And I listened. They want to be presented with their options, know the facts, get their questions answered, and be confident they are making an informed decision about their home improvement.

So how do we accomplish this? By un-complicating, the process with our focus being on you, the customer…your needs…your extreme satisfaction, as nothing else matters. This customer focus permeates through our communication and attention to detail, yet our process…is SIMPLE:

S – Solutions-oriented – How can we best serve your needs today?
I – Integrity Always – We welcome you to read our reviews and observe our awards!
M – Material Sourcing – The foundation of a winning remodel begins with using only high-quality products
P – Partnership Approach – Success is cemented by caring for everyone involved – from suppliers to employees
to the families we serve
L – Leverage Resources – Offer financing programs to help you take care of the home of your dreams
E – Experienced Installers – Hiring the best technicians trained to install per manufacturer specifications

We know you have choices for your residential remodeling projects. Our goal is to offer you the BEST possible experience. You can expect us to show up on time, offer short presentations, clearly explain your investment, and when you honor us with your business, you will have roofing, siding, or windows in about a week or two. It’s as simple as that.

My name is Scott Pratt, Sr. My company is Residential Renovations and I take ownership very seriously. If you want to know more, send me a message and you can be confident I’ll reply. We are here for you and proud to be of service.

GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
Full-time employee
Toledo, OH
Positive Personality, Enjoy Speaking with People, Strong Attendance, +2 {{}}, 
Updated: Jun 22, 2020
Full-time employee
Toledo, OH
Outgoing and Positive Personality, Persuasive Skills, Strong Attendance, +2 {{}}, 
Updated: Jun 22, 2020
Toledo, OH
Carpentry Experience, Able to Self Manage, Have Tools, +1 {{}}, 
Updated: Jun 22, 2020
View all
Of 407 respondents, 347 left a review
274 of 315 would recommend
No rating
How are reviews verified?

Terry L.

Review of Improveit! Home Remodeling by

· Mansfield

Everything is fine, they did good work, they got it done quickly and cleaned up. They did a good job.

Molly M.

Review of WindowPRO by

· Beverly Hills

We were delighted with the service, quality of the product, and the installation crew.

Hollis H.

Review of Kohler Bathroom Design Service by

· Bowling Green

It took the stress out of trying to plan it yourself.

Steven I.

Review of Bone Dry Roofing by

· Huntertown

They were very nice people. They took care of me. I am happy.

What trade is responsible for the installation of gutters on new home construction?
Jun 13, 2019
A gutter installer.  Some times a siding installer will, but usually it's a separate trade.
Do you know what are the best faucets n fixtures for kitchen and bathroom remodeling?
Jun 6, 2014
I agree that buying quality fixtures is the way to go.  We have had our best results using Moen, plus they carry a Lifetime Warranty.  There are many good models but we have had the most success with ... read more
Last edited Jun 6, 2014 1:17am

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Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of Residential Renovations using our impartial third party survey process. To learn more about GuildQuality and our survey process visit

Residential Renovations

235 1st St,
Toledo, OH (419) 691-3300