From quote to install, the process was seamless and surprisingly straightforward. While my gutters might've appreciated a bit less roughing up, the end product is everything we could have hoped for.
I was most satisfied with the product quality and interface with any questions. They were prompt and helped me understand everything easily.
They were very professional. The workmanship, quality of materials, and quality of the installation was outstanding!
Good estimate on installation and savings. Reliable personal. Good value.
I asked all kinds of questions, day and night. They answered them all quickly. Everything went smoothly and as expected. All of the construction workers were polite and professional. They worked quickly and cleaned up before leaving. We love our new solar system and plan to add a 2nd system on our garage/apartment, which is on a separate meter, very soon.
After obtaining several quotes form other companies I was not happy with the information and knowledge of those companies. One felt like a snake oil salesman, the other was just doing a job and later I found the company was known as a 'rebate chaser',then we met Melvin form RED group. He showed up in an electric car, app on his phone showing us his homes production, and then contacting his partner who lives near by to see if he would mind us running by and seeing his home and it's set up. He has done everything for us in regards to paper work and filing and meeting all times lines. I have forwarded emails from Duke and he has told what they mean or if I needed to do anything. It has really been seamless. I look forward to our tax break and hopeful for our rebate from Duke. This group is local and amazing and their price was exactly on point with the other two that I didn't trust as far as I could throw them. Thanks again for everything.
The best part about using RED Group was they are local and are able to address and resolve any concerns quickly. They made a process that seems very complex and overwhelming feel very doable and realistic. We met with three companies before deciding to use RED Group, and we are very pleased thus far with everything.
Communication and responses to questions were prompt and professional.
Highly recommend. We had a positive experience from beginning to end.
Excellent work! Couldn't be more satisfied.
They are very knowledgable with a good price point.
Everything was great - from design to installation. I was nervous as there seem to be lesser quality contractors but these guys are the real deal.
I am extremely happy with RedGroup, they just finished installing an 11.025kW system for me. I had requested quotes from 3 different companies. RedGroup was the most upfront about the actual costs. In the end RedGroup was also the lowest price and offered an excellent warranty to go with it. I found that Jeff was very easy to talk to and I never felt like I was dealing with a salesman. I discussed different panel options, inverter options, panel installation options, and conduit run options. I would absolutely recommend RedGroup to anyone interested in solar.
RED was very easy to work with and the project went very well. I enjoyed seeing the install process and talking with the crew. The solar system is up and running and putting out quite a lot of power. Thanks to Melvin, Christian, Brandon and all the others. I feel that I made the right decision going with them.
I couldn't be happier with the work done by Renewable Energy Design Group. They were with me every step of the way and are always super communicative. The price was very competitive with competitors and the serve provided from the salesperson, to the installers, to the folks in the office is second to none. Truly an exceptional company and I wouldn't recommend anyone going with anyone else if they were looking to install solar on their home. A+ in all areas.
The Renewable Energy Design Group staff and crew are excellent!
The clarity and transparency of the cost of solar system for residential properties
The whole team.
RED Group goes out of its way to communicate effectively, and totally stands by their work. We've recommended them to several of our friends.
Christian Lofton was terrific. Personally involved with every aspect of the project.
Sales and install were both great. No hard sell or dog and pony show. Facts and figures.
RED made a complex process very simple. They took the time to do the installation right and they madeThey made the process easy with their professional approach and by taking care of all of the details. Everyone we interacted with was knowledgeable and took responsibility for making certain the job was done right. We shopped around and in the end Choosing RED was obvious. We would recommend the company to anyone interested in installing solar and reducing their footprint for future generations.
The RED Group is a highly professional team and we were pleased from start to finish. Love the panels and the process was easy and RED Group helped me get the rebate.
Very knowledgeable, friendly, and professional. We had 3 companies come to the house, and this company did the best job of aligning the first estimate of the project with the on-site assessment. The other 2 companies said they could do something which they, after site inspection, said that they couldn't do. The other 2 companies also promised only 1/2 to 2/3 of the power generation that this company promised.
Solar energy is a long term investment in your home and you want to make sure it's done well and correctly. Renewable Energy Design Group is a hands-on company staffed by people who believe in their craft. They will happily geek out over kilowatt hours and shade factor, but when they're finished, your roof will be powering your home (and maybe even your car). They also managed all the byzantine interconnection paperwork required by the utilities. RED Group makes it easy to go green.
What a great job, great sales process, great install, and great activation. Everyone we dealt with was friendly, honest, and very knowledgable. Installation happened as they said it would. No surprises at all, which is a great thing!! Keep up the great work!
Everyone on the team was outstanding. Communication was efficient. They provided a lot of great information, and any remaining questions were answered quickly. Their knowledge base of the industry was impressive. It was clear that they enjoy what they do, and they believe in it.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Renewable Energy Design Group as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys