The folks who perform the work are very nice, and the workmanship is high quality when it's completed. Getting to the point of having work scheduled, signing agreements needed to start work or after work is completed, and even paying is a frustrating and slow process. Until they get better organized and have better communication skills, expect many phone calls and emails to try to coordinate things, and expect to be able to turn on a dime to "schedule" work with only a day or two of notice.
We had a previous experience with the same type of issues some years back. The company that did the work at that time, I would never recommend anyone to use that company. They did not do a very good job in any aspect. Rainbow did a fantastic job. Thank you.
The product is wonderful and the staff who installed it were professional and kind.
Zipco's project manager was okay to work with, but his sub contractors were terrible. Hardwood floors and ceiling repair had to be done twice due to extremely poor workmanship.
It was good workmanship, except, no one knows who we can contact for repairs on their work. We have called repeatedly and we just get the runaround.
Working with Kohler Bathroom Design Service is an easy and cost effective way to take all of the concepts, notes, measurements and pictures that represent our ideas for remodeling and transform them into more practical, actionable forms. In our case, we've discovered that walking through the process... more
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