The folks who perform the work are very nice, and the workmanship is high quality when it's completed. Getting to the point of having work scheduled, signing agreements needed to start work or after work is completed, and even paying is a frustrating and slow process. Until they get better organized and have better communication skills, expect many phone calls and emails to try to coordinate things, and expect to be able to turn on a dime to "schedule" work with only a day or two of notice.
We had a previous experience with the same type of issues some years back. The company that did the work at that time, I would never recommend anyone to use that company. They did not do a very good job in any aspect. Rainbow did a fantastic job. Thank you.
The salesperson was very friendly and made you feel very comfortable (like your neighbor). The only thing is that he promised delivery of an incentive but that never happened once the sale was made. However, we are totally happy with the project.
The product is wonderful and the staff who installed it were professional and kind.
Brian was extremely responsive and caring. DHI Roofing did a great job of fixing my leaking roof effectively at a reasonable price.
We were connected to Zipco through our insurance company after a bathroom flood. They have been great to work with. Would definitely recommend their company!
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