Rob and his team were professional both in the way they carried themselves and the work they performed. I am always hesitant in hiring residential contractors but I would never hesitate in calling them back or recommending. They run a tight ship with good communication.
Once we got moving on the project everything was great. Due to supply chain issues, the appliances and cabinets took longer than originally planned to arrive. As a matter of fact, our gas range was installed one year to the day that it was ordered. Professional Building is very organized and had a daily schedule of what was planned each day. The subcontractors they brought in to do the electrical and plumbing showed up when they were supposed to and on time. Like any job, there were a couple of hiccups along the way, but we were kept in the loop on everything and presented options when applicable.
Professional Building shows up on time each morning and works a full day. They also don't disappear for days at a time leaving you wondering when they will come back. We did have some lapses, but it wasn't due to anything on their end.
Our project was complex. Maybe not to them, but to us. I think it was a minor miracle that everything came together like it did.
Professional Building uses quality materials and they don't cut corners.
I have read numerous horror stories about contractors and remodel job. I don't think any of that will be the case with our job or this company.
I highly recommend calling Professional Building for any home remodeling project.
Professional, true to their word, prompt and as non-obtrusive as possible. The bid was 'in line', clear and detailed
I would very much recommend this company to other people
I am very happy with the excellent work of Rob and his team of expert workers! They helped us solve a problem with a type of tile that was not right for our kitchen. Our new floor is beautiful and a joy to walk on!
I have used Professional Building & Renovations, LLC in the past for work at my home and wholeheartedly recommend them. They are extremely professional, provide very competitive rates, and their quality of work is outstanding! Their attention to detail is remarkable and the repair work, color matching and painting are consistently excellent. I recommend them without hesitation!
Respectful - Very respectful, wore masks during the repair work.
Communication - Robert was in constant communication for scheduling purposes, and responded in a timely manner to my emails.
Quality Of Workmanship - The quality of work was outstanding, as usual. They did a great job of drywall repair, ceiling repair/painting and water stain removal from a leak.
Expertise - I have full confidence in their expertise to do an outstanding job!
Problem Resolution - Work completed to my satisfaction. Ceiling color matching was perfect, and ceiling design pattern matched, as well.
Professional & Organized - Laid down floor protectors during the repair work, and removed all leftover remnants from workspace.
Schedule - They were very willing to work around my schedule and were very flexible.
Value - Excellent value for work performed.
Recognized Excellence - Robert, Matt, Willis
Design Accuracy - No renderings required. All work completed as requested.
Professional Building & Renovations did a spectacular job for us. The very positive attributes of the owner (Rob) carries through to the excellent quality of the employees and their work. The estimate was comprehensive and accurate, and the employees went about their business with a high degree of professionalism. They were timely and cleaned up at the end of the day. The owner (Rob) has a high degree of integrity, completely explained the approach to the job and had a very positive attitude.
I will definitely recommend this company to anyone because they were professional, friendly, easy to work, meet my needs, gave sound advice and the job was a great value for the money.
Clean - The house was cleaned up at the end of each workday.
Respectful - They were extremely kind and respectful.
Communication - They were always clear and concise and kept in constant communication
Quality Of Workmanship - Their workmanship was excellent and beyond what I expected.
Expertise - Their expertise was great at every level of the job.
Problem Resolution - They always communicated clearly with every problem and had a resolution to our satisfaction.
Professional & Organized - They were profession and organized in all aspects of the job.
Schedule - They were right upfront as to the length of the job and finished on time.
Value - The value was right on target
Work Done Right - The quality of the work was more than we expected.
Recognized Excellence - Billis went above and beyond our expectations!
Additional Comments - They truly believe the customer is always right!
Professional Building & Renovations did an excellent job painting the exterior of my house. Their work was thorough and complete. They were very patient with me, especially answering my questions. I was very satisfied with the work done and will contact them for any future work on my house and recommend them to others.
Recognized Excellence - Robert, Matt, and Billis are very professional and take pride in doing excellent work.
Recognized Excellence - They all did a very good job!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Professional Building & Renovations, LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys