The salesperson was a gentleman and a scholar! Paul and Peter are good people and did a good job. Everything was fine.
They are a great company. I would highly recommend Peter Ryan and Son Roofing!
Very satisfied, from Peter Ryan's visit to go over the roof replacement, to his estimate of the job, the pleasant office staff and finally to the capable people who did the roof replacement.
They provided a thorough and detailed proposal, answered all of my questions, scheduled the work promptly when given the go ahead, showed up on scheduled date and completed the work with very efficient crew. The pricing for my roofing project was very reasonable and all work was completed per the written proposal in a neat and professional manner with no additional charges. The crew did a very good cleanup job as well.
I will give them a 3 out of the 4 rating as indicated by the 1-4 rating. I really wanted to give them a 4, but they fell short of my expectations when they didn't show after I called back regarding the way my carport was completed. When the job was completed that day, I had to tell them to reinforce my gutters that had been pulled away. This was in my proposal. They did comply. However, some of the shingles over the front of the carport didn't look completely flat on the roof. I was told by one of the workers they would flatten out in time. It has to do with the weather. I did think the roof and shed did came out great. Peter and the office were very nice. They also were nice to cover items for protection from dust which we discussed . I also recommended Peter to a neighbor.
They did a marvelous job.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Peter Ryan and Son Roofing, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys