They were absolutely efficient, very nice, and it was very quick once they got started. The clean up was great. It was an awesome job and I was thoroughly pleased and happy.
I know no company is perfect, but you should at least try to please the customer and not make it seem like you're always in a hurry and kind of put them off when they have concerns.
It just took a long time. The problem started in January. We are still waiting on a shower door. I think they were delayed in getting materials due to COVID.
The best employee they had is Marlina. That girl is just like the best representative anyone can have for their company. She was efficient, congenial, professional, comes to the site and checks on things. She talked with me and my husband. Any comments I made she passed on to her workers. he even picthed in a little bit here and there with sweeping. She helped rearrange my garage so that they could paint the ceiling. I have nothing but wonderful things to say about her.
They do good work, it took to longer than anticipated, but the salesman was courteous and good at explaining things.
Area Of Satisfaction - Quick response to accommodating my family needs.Quick response to send someone out to access the damages.
Overall, we were very satisfied with the process. They were very flexible in terms of scheduling. We would recommend them to friends or relatives. I think that the overall quality of their product is very good.
Great family owned business ! Most affordable Custom Built Green homes ! Very proud to be a Epic Homes Customer 150% !
Great windows but very unhappy with the installation. Installers were very half doers and salesperson lacks communication with laborers.
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