They were absolutely efficient, very nice, and it was very quick once they got started. The clean up was great. It was an awesome job and I was thoroughly pleased and happy.
I know no company is perfect, but you should at least try to please the customer and not make it seem like you're always in a hurry and kind of put them off when they have concerns.
It just took a long time. The problem started in January. We are still waiting on a shower door. I think they were delayed in getting materials due to COVID.
The best employee they had is Marlina. That girl is just like the best representative anyone can have for their company. She was efficient, congenial, professional, comes to the site and checks on things. She talked with me and my husband. Any comments I made she passed on to her workers. he even picthed in a little bit here and there with sweeping. She helped rearrange my garage so that they could paint the ceiling. I have nothing but wonderful things to say about her.
They do good work, it took to longer than anticipated, but the salesman was courteous and good at explaining things.
Area Of Satisfaction - Quick response to accommodating my family needs.Quick response to send someone out to access the damages.
Great family owned business ! Most affordable Custom Built Green homes ! Very proud to be a Epic Homes Customer 150% !
All workers sent to my home were non-english speaking so communication difficult. Must always be aware of what materials are being used to avoid substandard quality of replacement materials. Some agreed upon things were not honored by contractor even with a second reminder. Once job was completed... more
What a pleasant experience! Time was allowed for us to discuss what we wanted, change our minds, guidance of why things should be done, ultimately all our choices with incredible input from our consultant/designer, Jennifer.Jennifer was very patient, listened, answered questions and helped us thro... more
The salesperson was the best of the deal because he broke it down and explained everything to our satisfaction. If we had any questions, he stayed and he did a professional job. When we had to call, he came by the house to check on what we called about.
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