Fantastic to work with, and very intuitive to customers style/preference
We had such a great experience working with the Orion Team! They created a beautiful and intuitive design for our full-home renovation, including all the thoughtful little details. They’re very skilled project managers and helped keep everything on track each step of the way. I always trusted that their team was on top of things and would be helpful guides in a sometimes overwhelming process.
Good Partner - The partnership between Orion & Remodel Moore is excellent! I could always trust that they were working through any necessary logistics on the backend and didn’t have to get involved to micro-manage or connect any dots - they just took care of things!
Collaborative - Very collaborative! As we provided inputs on our own design aesthetics or needs, the team took that into account and adapted the plans and their recommendations accordingly. Love where we netted out on the appliance garage, for example! That was a great co-creation that came from not wanting an under-counter microwave.
Any friend that we speak to that is even remotely interested in a remodel of any kind, we tell them to reach out to Orion.
Goals Fulfilled - We needed the project to be, in this order: functional, durable, and stylish. Check, check and check!
Elizabeth was able to talk about construction, measurements, and design with my husband better than I could have ever tried. She is tuned into all styles. I have an older home and wanted a transitional look. I worked with Elizabeth on my first home, I really wanted wood throughout. However, I didn't have the budget for it. She was able to find a color paint that looked like natural wood. She was able to mirror my dream that would work on my budget.
Recognized Excellence - Elizabeth did a great job.
Additional Comments - She was very timely in my requests to see her. She didn't waste my time. She honed in on my likes and dislikes. She was very intuitive. She is very aware of the cost and where to put the dollars in detail.
Elizabeth has a practical and thoughtful approach to design. She leads the design process with skill and experience, while allowing her clients to bring their own personal style and preferences to the project. We are so pleased with our recent project, and plan to use Elizabeth's firm again for future design needs.
Areas Of Satisfaction - I was really impressed with how Elizabeth was able to work with some of our existing pieces to incorporate the into the remodeled room.
Areas Of Satisfaction - Excellent design for my small space making it more functional for me
Areas Of Satisfaction - We are especially pleased with the design and the color choices in our project. The few people who have seen it are amazed at how much bigger our space feels. The kitchen work space and flow is much improved. Due to COVID, this was certainly a challenging time to be making decisions and living through a remodel. Elizabeth and her team practiced strict health protocols, which we appreciated.
Elizabeth is easy to work with. We've completed 4 different projects with her. One out of town project that she designed from pictures and measurements we provided. She takes time to understand our needs, and has creative suggestions for each room design.
Orion was timely, and very attuned to our every need and didn't waste our time or money.
Knowledge and Expertise - They took our plan and used their creativity to make it into a dream project.
Referral - I have given Orion contact info to half a dozen friends who have projects (big and small). They have seen my kitchen/family room project and wanted to know who created our space.
Elizabeth and her design team at Orion are fantastic. She is cognizant of her clients needs and budget and works hard to deliver both form and function. I would work with Orion again in a hot minute.
Recognized Excellence - Elizabeth brings her creativity and professionalism to her projects and is easy to work with. She got to know us and aligned her suggestions with our vision of the project! She is excellent!
Additional Comments - I would recommended her with the highest compliments.
They did an amazing job and my space is beautiful. I receive compliments on how the space looks like a movie set!
Areas Of Satisfaction - They exceeded all my expectations!
Elizabeth is outstanding and I can't recommend her enough.
Elizabeth was a pleasure to work with. She had design ideas the moment she walked into our condo. Her creativity flowed throughout the entire remodel.
Goals Fulfilled - We were apprehensive about the remodel, but she quickly captured our personalities and needs to design our home.
They exceeded all my expectations!
Referral - We are currently working with them now.
Elizabeth is a very good listener. She pays attention to what I am asking for and very good with the back and forth conversation that goes into design.
Recognized Excellence - Elizabeth, the owner, is very responsive and listens well.
Areas For Improvement - They did not fall short. That's why I keep going back to them!
The use of space and traffic flow through those spaces was really vexing me, until Elizabeth looked at it with a fresh set of eyes and envisioned the space in a different dimension.
Areas Of Satisfaction - They exceeded my expectations on the use of space, spending money where the reward was worth it, and being comfortable with the design as the years go by.
Areas Of Satisfaction - Orion Design exceeded our expectations in every regard.
Elizabeth is so easy to work with. She puts you at ease from the start. She is very perceptive when it comes to adding functionality to a space and helping me achieve the design that I want. She asks excellent questions that help me narrow my choices and stop me from getting overwhelmed. Working with Orion Design has helped me organize and prepare for our remodel and saved me tons of time!!
Areas Of Satisfaction - Their plans are well thought out and easy to follow by us and the contractors.
Additional Comments - I have recommended Orion Design multiple times. Elizabeth was a pleasure to work with and I’m so happy with how our project turned out.
Would definitely recommend Orion Design to a friend and would personally use them again for a project.
Areas Of Satisfaction - I was very pleased with the contractor she recommended, plus the contacts at plumbing, appliance and paint stores.
Couldn’t be happier with our project . Elizabeth just captured our wishes and nailed a beautiful master bathroom and closet .
Knowledge and Expertise - Elizabeth knows design and what will work.. she’s coming back to do our kitchen!
I already have recommended Orion to friends and family. I had such a great experience working with Elizabeth
Goals Fulfilled - Yes. We love, love, love our kitchen and continue to get wonderful comments from people who visit our home.
Areas For Improvement - No areas fell short. We were pleased and continue to be pleased two years later :-)
Areas Of Satisfaction - Timeliness, responsiveness, recommendations, open to hear what we had in mind.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Orion Design, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys