The product is great once received. The process takes a long time to be completed but it is worth the wait.

It was a flawless installation and a quality product.

Great service and product. Every person that came to our home was respectful of our property and very professional, personable and patient.

They did a great job. Their attention to detail was good, and their response was quick.

Great product and professional installation.

OG Living StruXure Outdoor Naples did a fantastic job from sales and keeping up with the timeline, to the installation.
They told me upfront it would be at least five months, and they called me monthly with updates; the communication was fantastic!
The salesperson, Tyler, did a fantastic job explaining, and the installers were very nice guys and cleaned up after themselves.

We encountered a few hiccups along the way with the retractable screen. The delivery was delayed, and the screen was damaged upon arrival. It was replaced.
We are not super happy with smart gateway, but everything else was handled well.

I don’t have an opinion yet. They haven’t fixed my issue. It’s been 8 weeks since i called in.

Good salesperson. Unbelievably poor handling by “project managers” and their boss.

Very nice product, would recommend this product

OG was extremely easy to work with and assigned a project manager to my installation making getting questions answered and schedule updates simple. The quality of their work was excellent!

The installation was done with the utmost care and the final result is beautiful.

our experience with the different crews getting things was ok

main problem was the electrical portion of the installation. There should have been better communication between both crews.

given this was a replacement to storm smart the electrical lines were there to use but do to how the electrical lines were left they had to run completely new lines which took a couple of extra days of work.

The product is far superior to anything else we have seen on the market. It is of high quality and the service and support has been outstanding.

After the sale was made, the communication was not thorough.

great product and install!

It's an excellent product, with excellent service.

They did a fantastic job. The customer service was good.

We are very happy with our shades. The quality is very high, and the work was efficient and effective. I can highly recommend this company.

The structure and quality are outstanding. Execution and structure were phenomenally timely and clean. I would recommend them because you get what you pay for.

The process from start to finish was 100% seamless. The installers were precise, timely and professional. They used drop cloths and took pictures of where our patio furniture was and when completed everything was clean and put back in the exact place. They took the time to go over all our questions on the operation and care of the screens, they left no stone un turned. We absolutely love our new Hurricane screens!

very poor communication. No information for months. After waiting 7 months thought they should be paid immediataly . Would not recomend

We are very pleased with our whole experience and would not hesitate to refer to a frienc

Great product, the motorized screen looks and works great. The crew that installed the screen did a great job. They were neat and a pleasure to work with. I would recommend this product.

The product is absolutely wonderful. It is exactly what we wanted. The time it took, from signing to installation, was unacceptable. It took six months, and I don't agree with that. We were told it would take four weeks. There was a mistake on their end, and they didn't get to it in a timely manner. The final outcome is beautiful. It is exactly what we wanted.