Northwest Restorations was professional in every way. They were prompt and friendly and took care of our problem completely.
Everyone we dealt with was wonderful.
They exceeded in promptness.
They were extremely flexible with our situation.
Jason May - Very professional and helpful.
The quality of the work was outstanding!
Would recommend them to friends and use them again if needed in the future.
We really liked working with Jennifer.
Everything was great, except it took much longer than it should have. We ordered it right in the middle of October and it wasn't done until the middle of Christmas, like it really wasn't a big deal.
I was most satisfied with the response time.
They are professional and timely.
The people who worked with me were very nice and friendly.
I was most satisfied with the cleaning.
They do very good. It was very detailed.
Everything went very well. Could not have asked for an easier experience.The knowledge and courtesy of everyone was exceptional.
Could not have asked for a better resolution of my claim
It has been weeks since an estimate for repairs was given and no follow up to schedule the work. I am currently looking to find another contractors to perform the repairs.
Getting someone out quickly to for remediation the water issue.
Norma and Connor are great. They are very accommodating and helpful.
I was satisfied with the thoroughness of the work.
I really appreciated the time, effort, and professionalism that they showed me.
I was very satisfied, thank you.
I was satisfied that they worked with me really well and that they discussed what I wanted. They tried to do their best to make sure those things were met.
At this point, I am satisfied with what they have done, and I hope to work with them again in the future.
Overall, they were very good. We had some trouble communicating but everything turned out wonderful.
They did a great job at explaining the process. They met all of my expectations and everything turned out well.
Jerry and his crew did a great job.
Kurt was great and very communicative
The installers. Both floor and paint were excellent to work with.
I would recommend them, but not the subcontractors.
Jamie seemed to care. The person who did the mold mitigation and clean up was really good. He was an expert. The finished patch work was great as well.
Jamie was great.
Jaime is outstanding. He is professional, honest, timely, flexible, and efficient.NW Restoration is an excellent Company. Jim the Owner is outstanding and the issues above will be resolved.
A very good company.
I was most satisfied with the workmanship.
I do not know anyone interested at this time, but if I come across anyone, I will definitely recommend Northwest.
I'd like to recognize Connor for his exceptional service.
Our contact Jason Lynn-May was great. Kept in constant touch with us, always ahead of work to be done and scheduled, letting us know the next step in the process, always available to answer questions, even going the extra mile when needed. Always pleasant, courteous, and professional, it was great working with him.
Jason Lynn-May (and on the last day of work, we believe his name is Lupe, who did great work, stayed on task the entire time he was here, and kept me informed of each step along the way -- something this novice appreciated very much). As stated above, Jason was great to work with, we would recommend him and your company to anyone we know.
Communication. Painting was very detailed and looks professionally completed.
Charlie and project manager.
Overall, the work was superior.
I would recommend them, but no one comes to mind.
Not only did the perform the work quickly, they were very respectful and very nice to be around. It was a very nice experience.
I was satisfied with the quality of the work. It was absolutely amazing.
I had a huge problem in my house crawl space, NWR solved my problem
Jennifer Hallower, she is the best
I was most satisfied with the vinyl installation. It looks great!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Northwest Restoration as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys