Northwest Restorations was professional in every way. They were prompt and friendly and took care of our problem completely.

Recognized Excellence

Everyone we dealt with was wonderful.

Areas Of Satisfaction

They exceeded in promptness.

They were extremely flexible with our situation.

Recognized Excellence

Jason May - Very professional and helpful.

Areas Of Satisfaction

The quality of the work was outstanding!

Additional Comments

Would recommend them to friends and use them again if needed in the future.

We really liked working with Jennifer.

Everything was great, except it took much longer than it should have. We ordered it right in the middle of October and it wasn't done until the middle of Christmas, like it really wasn't a big deal.

Area Of Satisfaction

I was most satisfied with the response time.

Area Of Satisfaction

They are professional and timely.

The people who worked with me were very nice and friendly.

Area Of Satisfaction

I was most satisfied with the cleaning.

Additional Comments

They do very good. It was very detailed.

Area Of Satisfaction

Everything went very well. Could not have asked for an easier experience.The knowledge and courtesy of everyone was exceptional.

Additional Comments

Could not have asked for a better resolution of my claim

It has been weeks since an estimate for repairs was given and no follow up to schedule the work. I am currently looking to find another contractors to perform the repairs.

Area Of Satisfaction

Getting someone out quickly to for remediation the water issue.

Norma and Connor are great. They are very accommodating and helpful.

Area Of Satisfaction

I was satisfied with the thoroughness of the work.

I really appreciated the time, effort, and professionalism that they showed me.

Alacrity Program Helpful?

I was very satisfied, thank you.

Area Of Satisfaction

I was satisfied that they worked with me really well and that they discussed what I wanted. They tried to do their best to make sure those things were met.

Additional Comments

At this point, I am satisfied with what they have done, and I hope to work with them again in the future.

Overall, they were very good. We had some trouble communicating but everything turned out wonderful.

Areas Of Satisfaction

They did a great job at explaining the process. They met all of my expectations and everything turned out well.

Recognized Excellence

Jerry and his crew did a great job.

Area Of Satisfaction

Kurt was great and very communicative

Area Of Satisfaction

The installers. Both floor and paint were excellent to work with.

I would recommend them, but not the subcontractors.

Areas Of Satisfaction

Jamie seemed to care. The person who did the mold mitigation and clean up was really good. He was an expert. The finished patch work was great as well.

Recognized Excellence

Jamie was great.

Areas Of Satisfaction

Jaime is outstanding. He is professional, honest, timely, flexible, and efficient.NW Restoration is an excellent Company. Jim the Owner is outstanding and the issues above will be resolved.

Additional Comments

A very good company.

Areas Of Satisfaction

I was most satisfied with the workmanship.

Current Referrals

I do not know anyone interested at this time, but if I come across anyone, I will definitely recommend Northwest.

Recognized Excellence

I'd like to recognize Connor for his exceptional service.

Areas Of Satisfaction

Our contact Jason Lynn-May was great. Kept in constant touch with us, always ahead of work to be done and scheduled, letting us know the next step in the process, always available to answer questions, even going the extra mile when needed. Always pleasant, courteous, and professional, it was great working with him.

Recognized Excellence

Jason Lynn-May (and on the last day of work, we believe his name is Lupe, who did great work, stayed on task the entire time he was here, and kept me informed of each step along the way -- something this novice appreciated very much). As stated above, Jason was great to work with, we would recommend him and your company to anyone we know.

Areas Of Satisfaction

Communication. Painting was very detailed and looks professionally completed.

Recognized Excellence

Charlie and project manager.

Areas Of Satisfaction

Overall, the work was superior.

Current Referrals

I would recommend them, but no one comes to mind.

Recognized Excellence

Jerry

Not only did the perform the work quickly, they were very respectful and very nice to be around. It was a very nice experience.

Area Of Satisfaction

I was satisfied with the quality of the work. It was absolutely amazing.

Areas Of Satisfaction

I had a huge problem in my house crawl space, NWR solved my problem

Recognized Excellence

Jennifer Hallower, she is the best

Area Of Satisfaction

I was most satisfied with the vinyl installation. It looks great!