The final product was exceptional. The journey took a little longer that expected (those remodeling surprises always rear their ugly heads). But with Matt supervising Steve and Dave coming in at the last minute with his final expertise, the job got done beautifully. Thank you
Price was really the only thing we are really happy about. Everything else was just ok.
Problem Resolution - They were flexible
Recognized Excellence - Mat did a really nice job, and he had to come back on his own time which I hated but it was very nice of him.
Areas Of Satisfaction - I had expectations and they met all my expectations.
Recognized Excellence - Matt and David were wonderful. Sweet Chris helped me set up a trap for wandering woodchucks!
Areas Of Satisfaction - Golly, there are many. first, the personal attention and integrity shown by Matt in the very first meeting. He kept in communication with us throughout, made modifications we requested, and was responsive to all of our questions. The working team, David and Chris, were outstanding, friendly and professional.
Recognized Excellence - Maxwell
Recognized Excellence - Matt Taylor and Dave
Safe - Things were put away each day and I didn't have to worry about tripping in it.
Respectful - He tried.
Professional & Organized - They seemed to have a handle on their scheduling.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Next Home Remodeling as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.