Cleanliness and customer service

The project was handled efficiently and professionally from start to finish.

good planning and execution

Overall the team did a great job.

Very professional. Good communications. Good work. Great job cleaning up at the end as well.

I appreciated how the estimate was done so I could get my chimney repaired in a timely way.

Great product and efficient installation

Everything worked out fine. They did a good job at the end cleaning things up. It was well organized.

Everything went smoothly from delivery of materials , estimation , to final installation.

very responsive and professional in all our dealings.

I liked that I could trust that the roof installed by Neighborhood Roofing would be installed correctly. That no “short-cuts “ would be taken. Thank you. Also I liked that I was kept informed throughout the process. I wasn’t easy to deal with so I apologize and thank the office staff for treating me with respect.

They were organized, had someone on site I could ask questions, they cleaned up after themselves

Personable, helpful, worked within my requirements

Excellent work, and very pleased with their work, process, clean up and special financing.

Get customer services. Very helpful in answering bill and invoicing questions.

The work was completed in 1 day as promised. The clean-up ws good. The workers were respectful of our property.

Neighborhood roofing was best in process, price and timing compare with other 3 roofing contractors I have reviewed.

Our new roofing job was a success from start to finish. This company was wonderful to work with from the sales/office staff the to the work crew, friendly, professional, thorough, highly skilled, and the job was reasonably priced. They were also very flexible when unforeseen circumstances required some additional work. The crew was the hardest working (daylight to dark) we have ever seen, and fun to interact with. Clean up was spotless and the roof is beautiful. Great company!

Professional, friendly, and good work. They were also able to recommend a mason for our chimney and coordinated the schedule for the masonry and the gutter installation as well.

They had outstanding service.

From estimate to the finished job, everyone was knowledgeable, professional, and very willing to answer all pf my concerns.

Kept me informed from start to finish. Followed up with everything they said they would do. No surprises.

The whole experience was very well planned and executed. Couldn’t have been better.

When I asked them to make me an estimate a few years ago, they told me my roof was still good for a few more years while the other company pushed me to do it right away. I like their honesty.

Neighborhood Roofing Co. Inc. was very responsive to our needs.

The service was all excellent. Great business and people to work with.

Easily the best roofing company I’ve worked with. Everyone from beginning to end was down to earth and knew their stuff when it came to the products.
Sales reps weren’t pushy at all, no shady tactics like other companies. They actually listened to my concerns, answered my questions, and worked with me on both what I wanted and what I was willing to pay. The whole thing moved forward without wasting time.
The roofing process was smooth from start to finish. No mess left behind, they cleaned as they worked. Took about 7 hours, maybe less, and it was like they were never even there. Solid job. I’ll definitely be recommending them. No one else compares.

Excellent work.

Neighborhood Roofing was timely on all meetings, scheduling, timelines, and completion of the job. Their employees were extremely knowledgeable and professional. They pointed out areas of concern, created accurate quotes, and completed the work as expected.

very easy, seamless, arrived on time and very courteous professional staff

Without a doubt, these folks are 6 stars

Neighborhood did a great job on my roof. The inspection prior to making an estimate was very thorough and identified some issues other companies did not, giving me options on whether I wanted to address now or not. The communication prior to the installation was very good and the installation was handled quickly and professionally. While they were not my lowest bid, I am extremely happy with the work that was done and know that I will have peace of mind related to my roof for many years to come.

Neighborhood Roofing Co. Inc. was very responsive. They worked with me through several complications. I always felt that they were on top of things with me.

We had an excellent experience with Neighborhood Roofing and would recommend them without hesitation.

The assessment of the condition of my roof, including the attic space, was specifically detailed. The recommendations for materials and changes to the prior roof design were explained and all questions were answered. The process and timeline,( expectation and procedure), was clearly explained. Communication on every level was handled well by each individual responsible for their role for the job. Confirmation and detail follow-up was confirmed before proceeding with material orders.
The actual work was completed in a very timely fashion and "clean-up" of the site was inspected thoroughly.
Of the many different people I was involved with in regard to proceeding with my "order" everyone was pleasant, patient, and informative.

Outstanding service and workmanship. Roof looks fantastic. Highly recommend.

They were on time and very professional when they came to do the estimate. They installed the roof with 12 guys who were very polite and efficient. They did a great job cleaning up. They followed up a week or so later to make sure everything was to our standards, and it was clean around the house.

Courteous, helpful, transparent and efficient!

Yes, I am happy to recommend and have already been singing Neighborhood Roofing’s praises to all my friends.

Neighborhood did a very good job replacing the roof. The crew was professional and the team communicated well. The only reason it is get

We would definitely recommend Neighborhood Roofing to a friend. Their organized approach made the job stress free. We are very happy with their work.

Neighborhood roofing was very professional. They work was high quality, very efficient, and completed on time. Their communication is clear and efficient and they met and exceeded all expectations. Great Job Ben and the entire Neighborhood Roofing Team.

Professional, considerate, and well, organized. A pleasure to work with.

We had an excellent experience with Neighborhood Roofing! The entire team was friendly, knowledgeable, and kept us well-informed throughout the process. They were incredibly accommodating to our schedule and promptly addressed any questions or concerns we had. When a truck accidentally damaged a grate in our driveway, they went above and beyond by driving to Lansing the same weekend to pick up a replacement, which was installed just days after the incident. The owner personally called to apologize for the inconvenience. Truly top-notch service from start to finish!

It was a first class experience in replacing a roof. While it's expensive to do, it's a good investment for peace of mind.

great experience from start to finish!

Very likely to recommend. Great service, responds to communication in a timely fashion, and the house looks great!

I would tell my friends and acquaintances how friendly, capable, and well-organized everyone was on the Neighborhood Roofing Team!

They were very informative and thorough throughout the whole process, and they were very clear.

Neat job well done