Job well done, would use again if needed
I've had a lot good luck with them in the past. They seemed to be consistent with the good work that they do. I trust them.
They were very quick to respond and did a great job.
They were wonderful to work with. They took their time to explain the process. The project manager, Todd answered all my question and was communicative. He was reachable. They were accommodating, even with COVID-19, and with the equipment in my basement. They were respectful coming into my home. I ask that no one come before 9 am and Billy made sure no one did. They were helpful and it was a great experience. There were a few mistakes, but any time I had questions Billy and Todd were accommodating, and would resolve any issues. They wanted to make sure I was happy with the end results.
Very happy communication was very good and easy to work with.
We had an EXCELLENT experience working with Jarod and his team on mold remediation due to water damage in my parents basement. The team was very professional and Jarod always communicated to let us know who would be working and the daily/weekly schedule. It was nice to know there wouldn’t be workers showing up unexpectedly, as my parents are elderly. They were easy to work with when a change was required due to dewatering system we had installed. We agreed to a change order and the work was completed with the job. I highly recommend Menold Construction for any of your projects!!! The basement looked brand new when they were done. I will definitely use them again! Thank you Jarod and team!!
We we're very pleased with all representatives
I would recommend them to anyone.
The quality of service & personal interactions were superb. We really appreciated their work.
They were fantastic, absolutely amazing.
The crew was exceptionally knowledgeable, courteous, and thoughtful. They went above and beyond what they needed to do. Kip rebuilt a cabinet for me. That's what I call quality service.
The craftsman were excellent in the work that they did.
I would highly recommend Menold Construction and Restoration to everyone. They are all very friendly, competent, and do their job quickly.
Menold Construction and Restoration was attentive and did a good job packing up our things which worked out well for us. I really enjoyed the fellowship with all of their employees. They were a good group of people.
JARED AND DAN WERE GREAT TO WORK WITH, AND BOTH COMMUNICATED WITH ME THROUGHOUT THE ENTIRE PROCESS SO I WAS ALWAYS COMFORTABLE WITH PROCESS.
They provide quality service and work.
I have used Menold for emergency flood damage and building restoration on at least three occasions. Their response and repair is outstanding!
Billy was so wonderful to work with. He made the process so easy.
The personal were very professional and the job they did was excellent.
Menold Construction and Restoration was very courteous.
Bryan Brown has always done an excellent job.
Menold Construction and Restoration was very professional all around with good, high quality work completed. If I had other needs in the future, I would reach out to Menold Construction and Restoration to complete the job.
They did nice work although it took longer than expected
They responded in a timely manner on a Sunday.
They do a great job.
Yes as long as it was for Kip, and Jim the painter. Also Roger was very good and I was impressed how well he cleaned up afterwards, as did those others. (I don’t know about all the other employees from the company since I only used a few)
Trustworthy. Proven again.
They made this difficult process after the fire much easier especially the superintendent, Will Hamm. They got me back into my house sooner than expected, which was much appreciated.
They did good work. Due to the circumstance of COVID-19, the wait was a little long. I understand that. From the very first phone call to the final statement settling, it was a very good experience.
The Project turned out great, but it lasted alot longer than expected, and the Project Manager had to come back several times to touch up or fix mistakes, or sloppy work.
Menold rescued me after my basement flooded. They quickly got drying equipment in, removed damaged carpet, padding and panels, and helped me move furniture and other items to safety. They came daily to check on the drying progress. After the area was dry, a second team came in to repair wood wall panels, wood trim and stair carpeting. Each team was ably led - my profound thanks to Travis Cunningham and Billy Chambers - and the workers and subcontractors were unfailingly polite, professional and skilled. They worked around my needs, I was kept well aware of schedules, and my questions were answered thoroughly and politely. The company truly exceeded my expectations and turned a real mess into a nicely restored family room. The company displayed a commitment to fully serving customers and doing so with the courtesy and professionalism that often is lacking in today’s world. Many thanks for all your help! In short, I recommend Menold Construction and Restoration very highly for this type of work.
There was no communication. Also did a poor job.
Took months, but good work.
They were extremely helpful and friendly. They followed through on everything they said they would do.
They did a tough job. It was the inside of our garage. They did a great job!
They did an outstanding job!
The day my basement flooded I was able to get ahold of staff immediately and the quickness of someone coming out on a Saturday night was amazing. They were friendly and very easy to work with from beginning to the end of my restoration project.
They did a very good job
Received the BEST Customer Service
Menold has successfully perform at lot of work for our school district
The water removal went quickly and efficiently but after that was completed it was difficult to even get my calls returned for wall repair.
While I thought the team who did the tear out and reconstruction were all very nice, I didn't feel that the overall communication was very good. I felt that it was necessary to make multiple calls along the way to get a sense of the timeline for each phase as well as the schedule for which each phase was happening. Luckily, I was off work for the summer so I was flexible with being able to let people in or out sometimes without a lot of notice. If it had been after returning to school in August, I would not have been able to accommodate the schedule.
They did a great job. They were really professional.
Every team that came here to work was professional, friendly, and caring.
We were so impressed by the incredible professionalism and how wonderful it was to work with Darby. It was a difficult project working on our home after the fire damage. He was always available to answer our questions and concerns and always did it in a professional manner. Thank you!
The company itself was okay. It was the contractors they hired from the outside.
For the emergency part I would for sure recommend. For the repair part - NOT AT ALL!
The company seems to be very organized, they do what they say, and they are on time.
He worked continuously.
Every person that was here was absolutely professional and compassionate with what I was going through. They were awesome.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Menold Construction and Restoration as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys