I've already recommended McLennan a number of times. From the concept and design phase through the completion of the project, I had full confidence that they understood my vision for the project and my home. I also had complete trust in them as they worked in my home for several weeks while I was at work. My investment and my trust and confidence were very well placed; their work has made my home beautiful. Their slogan, "Enriching Life at Home" could not be more true.
McLennan Contracting has been a pleasure to work with from start to finish. They have helped us with several projects: bathroom remodel, indoor painting, skylight replacement, drywall repair in garage, new flooring install and hardwood refinishing, and most recently, refurbishing our stairs with a beautiful custom newel post and new balusters.
Three things that have impressed us the most about the McLennan team: quality of workmanship, excellence in communication, and genuine care for the customer's satisfaction. (We've worked with enough contractors in the past to know how rare it is to find this combination!)
Tim chooses his staff, carpenters, and subcontractors very carefully. Everyone from the production manager to the billing specialist has been so kind and professional, and has made us feel cared for. We appreciate all the time Tim, Trish, and Marsha spent answering our multitude of questions--presenting creative and cost-effective options for our various projects. Once those projects were underway, Marsha kept us in the know with every detail of scheduling and production so that we always knew what to expect. Furthermore, the McLennan team went out of their way to make sure the end product matched our expectations--whenever something wasn't right, they fixed the issue without hesitation.
I would never use Mclennan again and wouldn't recommend them. Their work was marginal at best. See additional comments, below.
McLennan Contracting was professional, prompt, organized, and produced a stunning, high-quality bathroom. I'd recommend them every time - and I have.
The entire McClennan team has set the bar so high, I don't think we'd be able to work with anyone else. We signed for this project right before the pandemic started. Their professionalism never waivered during those uncertain times. The project started as soon as they were able to work again. The finished product is so much greater then we could have ever imagined. We have been blown away by their integrity every step of the way.
I don't know what I would do without them. I hunted for someone to fix my issue for a year. They came and fixed the issue in a week. The carpenter was wonderful. McLennan Contracting is like family. I know that they are going to do it right and I know they are going, to be honest. They are too good to be true.
Areas Of Satisfaction - I know that they are going to do it right and I know they are going, to be honest. They are too good to be true. I don't have to worry about my issue anymore.
A breath of fresh air within a difficult sector of the marketplace!
Areas Of Satisfaction - It all starts when Tim comes out and talks to you about solutions to problems. He is very knowledgeable, especially with older houses. He is very personable and easy to talk to and easy to ask questions to. Everything is always cleaned up, and that is in the papers you receive in the beginning.
I trust Tim and his team with anything I don't have the time or skill to do myself.
Areas Of Satisfaction - Very professional and detail oriented.
Additional Comments - We highly recommend McLennan Contracting. They are extremely detail oriented, courteous, and professional. The finished product is amazing- we are very pleased!! We will definitely hire them again.
Areas Of Satisfaction - 5+* satisfied with entire job. We are completely satisfied with all aspects of the project.
Additional Comments - We have already notified them that come the spring time of 2020 we want them to work with us on another house project.
Areas Of Satisfaction - I am happy with the quality of the work and attention to detail. Thank you!
Additional Comments - Thanks for making our first experience in renovating a good one. I appreciate your attention to details, cleanliness at the job site, and committment to quality.
From my first phone discussion with Tim and the follow-up discussion in my home, I felt that Tim understood my dilemma of having to make repairs to an overall poor renovation done by different team of contractors. I have friends who had highly recommended Tim, and he had also satisfactorily done a minor exterior project for me a few years ago. Tim and another worker of his did my carpentry work and corrected mistakes and improved my home aesthetically. Tim also worked with personnel at Two Dudes, who repainted my home, so that the outcome is no longer a nightmare but a beautiful haven once again. Because of how happy I am with the end result of this redo of the first redo, I am having Tim back to do more work in the future. He is professional, personable, attentive to detail, and hardworking. I also appreciated working with his wife Alison and his payment person Carlene. No worries if McLennan Contracting is in charge of your project!
The storm door looks great and they did a fantastic job with the install! I highly recommend these guys for any type of renovating or remodeling work.
Areas Of Satisfaction - Fast and excellent service.
Areas Of Satisfaction - They completed the bathroom renovation on time and we are very happy with the results.
I would highly recommend them.
Areas Of Satisfaction - I was most satisfied with all the details and being kept in the know. He gave me a lot of options and there was no pressure. We've worked with other contractors in the past and they aren't as detail oriented. They kept us informed as they went along. Tim and his team went above and beyond. He did a pretty extensive renovation. He kept us pretty well informed.
Additional Comments - I highly recommend Tim and his team and I can't imagine working with anyone else. It's been a few years and We're still excited by it.
Areas Of Satisfaction - The work was scheduled and completed in a timely manner.
Areas Of Satisfaction - They understood exactly what i wanted.
Areas Of Satisfaction - From the moment I contacted Tim, I felt the personal contact was above & beyond. Tim & his wife both follow up about when the job was going to be done. Along with the excellent customer, the skill & the expertise of completed job could not have better.
Additional Comments - I would not hesitate to recommend McLennan Contracting Inc. It was so good to deal with good honest people.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of McLennan Contracting Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys