McLennan did a wonderful job renovating our bathroom in our 1800s farm house. Working on an old home is not an easy task and it took us a while to find someone we could trust to do a good job. Matt and his team knew what they were doing! Our bathroom looks nice, functions great for our family, still has character and blends with the rest of the house.
I've already recommended McLennan a number of times. From the concept and design phase through the completion of the project, I had full confidence that they understood my vision for the project and my home. I also had complete trust in them as they worked in my home for several weeks while I was at work. My investment and my trust and confidence were very well placed; their work has made my home beautiful. Their slogan, "Enriching Life at Home" could not be more true.
McLennan Contracting has been a pleasure to work with from start to finish. They have helped us with several projects: bathroom remodel, indoor painting, skylight replacement, drywall repair in garage, new flooring install and hardwood refinishing, and most recently, refurbishing our stairs with a beautiful custom newel post and new balusters.
Three things that have impressed us the most about the McLennan team: quality of workmanship, excellence in communication, and genuine care for the customer's satisfaction. (We've worked with enough contractors in the past to know how rare it is to find this combination!)
Tim chooses his staff, carpenters, and subcontractors very carefully. Everyone from the production manager to the billing specialist has been so kind and professional, and has made us feel cared for. We appreciate all the time Tim, Trish, and Marsha spent answering our multitude of questions--presenting creative and cost-effective options for our various projects. Once those projects were underway, Marsha kept us in the know with every detail of scheduling and production so that we always knew what to expect. Furthermore, the McLennan team went out of their way to make sure the end product matched our expectations--whenever something wasn't right, they fixed the issue without hesitation.
I would never use Mclennan again and wouldn't recommend them. Their work was marginal at best. See additional comments, below.
McLennan Contracting was professional, prompt, organized, and produced a stunning, high-quality bathroom. I'd recommend them every time - and I have.
The entire McClennan team has set the bar so high, I don't think we'd be able to work with anyone else. We signed for this project right before the pandemic started. Their professionalism never waivered during those uncertain times. The project started as soon as they were able to work again. The finished product is so much greater then we could have ever imagined. We have been blown away by their integrity every step of the way.
I don't know what I would do without them. I hunted for someone to fix my issue for a year. They came and fixed the issue in a week. The carpenter was wonderful. McLennan Contracting is like family. I know that they are going to do it right and I know they are going, to be honest. They are too good to be true.
Areas Of Satisfaction - I know that they are going to do it right and I know they are going, to be honest. They are too good to be true. I don't have to worry about my issue anymore.
A breath of fresh air within a difficult sector of the marketplace!
Areas Of Satisfaction - It all starts when Tim comes out and talks to you about solutions to problems. He is very knowledgeable, especially with older houses. He is very personable and easy to talk to and easy to ask questions to. Everything is always cleaned up, and that is in the papers you receive in the beginning.
I trust Tim and his team with anything I don't have the time or skill to do myself.
Areas Of Satisfaction - Very professional and detail oriented.
Additional Comments - We highly recommend McLennan Contracting. They are extremely detail oriented, courteous, and professional. The finished product is amazing- we are very pleased!! We will definitely hire them again.
Areas Of Satisfaction - 5+* satisfied with entire job. We are completely satisfied with all aspects of the project.
Additional Comments - We have already notified them that come the spring time of 2020 we want them to work with us on another house project.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of McLennan Contracting Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys