Build quality is outstanding. Our home has higher end finishes than others in the same pricepoint in our neighborhood. During the walkthrough/inspection process, Stephan ensured everything went super smooth.
My ceiling in master bedroom is cracked and Ican see the float tape. Manuel send 2 young girls to fix the ceiling. Within 2 weeks I could see th crack. Manuel said it was no longer under warranty.
The overall experience was nice. All builds have issues and they understood when we noticed issues.
We had a lot of issues that weren't resolved in a timely manner.
From “designer” who was rude and incapable from our first encounter to bricklayers who had to redo our brick arch three times and left one outside wall wavy like the ocean to cement people who did a terrible job to poor communication from project manager to workers to designer who made a gross error on our front doorway entrance to “carpenters” being off a foot and a half on some things! And this is only the short list of errors. Contact us for the whole list if you dare. Needless to say our experience was not a great one.
Favorite Memory or Feature - My favorite feature in my new home is the wood work. We have really nice custom wooden beams in the kitchen area.
Even though we had our ups and downs with Manuel Builders. I believe they built us a well built house, that we will enjoy for a long time.
They're a pretty good company and they take care of problems when they arise. I have been pleased with them.
I would recommend Manuel Builders to all my friends because of the great work and the awesome caring workers are always available to answer any questions.
Favorite Features - Interior design and exterior design location
You have to constantly follow up on work completed. I don’t know if this is a problem with all builder’s but it is certainly a problem for Manuel’s. It is impossible to speak with the owner about concerns.
They have been helpful.
I highly recommend them. My second house is from them, and they did a good job on both
NEVER, too many mess ups and I am sharing my experience with any one that wants to know.
Process was easy and all my questions were answered and no details were left out.
Painters don’t know what texture is. Sheet rock is terrible. Was left with little to no paint to touch up with. Can’t fit my truck in the garage. Fiberglass in showers are dented. Terrible experience.
It was definitely a challenging year for builders as well as homeowners but in the end Manuel Builders lived up to the commitment/contract.
I would not recommend them to a friend. My house is still not finished. I've been living here for two months.
The painting in certain areas is not good, and I feel it could be better.
Manuel Builders was very easy to work with and upfront about all costs. They were very kind and trustworthy.
Would not recommend. Work not done on timely basis. Poor communication about status on house. Supervisor fired because he wasn’t doing his job. Someone from upper management should have been involved sooner to handle problems. Closing date kept changing. Our house was not clean when we moved in. Still waiting for a reply on a request through portal.
I’ve had problems since I moved in. Light switch plates missing, outlets that do not work, broken garage door, gaps in laminate flooring, hollow tiles, creaking/movement in floor near front door , uneven backsplash tiles, grout stuck in corners, etc.
Favorite Features - The quality of the homes, how friendly and easy the builder was to work with, and the willingness to make us totally happy with our new home.
Manuel Builders was very professional, very timely, and provided a lot of communication. The hurricane had just passed and we were homeless and Manuel Builders, unlike anyone else, was willing to sign a contract with us to get us a home in a very tough time of our lives and I will forever be grateful to Manuel Builders.
The only bad thing I had was when I first went in. The first lady that drew up our plans was not as helpful as I expected.
We are totally satisfied.
The best money I have spent for my project. Our design specialist Johanna was great. Our project went from confusion to organized and budgeted. We are shopping our Kohler products now.
Ill definitely use this service in the future.
Consumer Reports states that the installer plays an important role in a new roofing job. Based on their recommendation, I went with Horisons as a Platinum installer. They responded to my initial request quickly and ensure the entire process went smoothly. I have a lot of confidence in their work and... more
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Manuel Builders as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
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