I appreciate the quality of the products, that they delivered on their promises, and the communication I received throughout the project.

The issue was with the customer service, not the installation crew.

I personally thought the kids did a wonderful job. They were efficient, on time, and the quality look fantastic. I have no complaints.

Everything was done excellently and professionally, from the salesperson to the people who installed the windows. Everything was done very well. I am very satisfied.

They are very easy to work with, prompt, and did a great job.

We were very disappointed with the overall experience. Biggest issue was (sales) promises far exceeding what we received. Speaking as a (Harvard) MBA, there appears to be NO connection between your sales force and operations. What was promised was a short, tightly organized effort with everything in place before demo commenced. Instead the operation folks had no clue what sales had promised. Each new install session came on Friday, and couldn't proceed further until a town inspection the next Wednesday... the process extended for many weeks.

The workers that came to my home were very respectful and knowledgeable

We are very happy with our new shower . The gentleman who did the install were very nice , even playing with my new puppy. They cleaned up after the install . It looked great

Professional courteous efficient timely

Customer service. Timely scheduling.

Donavan Currier was extremely helpful in helping me understand my options and worked extremely hard to get the price within my budget.

Long Home did an excellent job with my project and every agent I encountered was professional.

Be more transparent with your prices; show the customer what they are paying for itemized. Stop lying..

The truth should be the truth and it's not.

The communications between the office and me were poor. I received a message yesterday stating the materials were still on oder although the project was finished weeks ago. The workmanship appears good, but not impressed with the communications. There numerous other communication issues along the was as well.

Everyone from the beginning to the end was very helpful and knowledgeable

price was a bit high

Everyone was very helpful, courteous and seemed to know what they were doing. We were very pleased.

Everyone has been amazed by the finished product.

They were very friendly!

The quality of the material used seems to be real good and I would recommend the product but these people involved I would not recommend the crew. Did a good cleanup after work was done but very little communication with me. I purchased a shower curtain rod that was a screw to tighten but they used one that came with the shower in doing so they cut a half circle out of the corner trim, so the curtain rod could fit into and put screws into the side panels. I did not intend to keep the rod up as I had another contractor install shower doors. I called the salesman and he just advised me to call someone else that person was mike I believe and he told me that he would send an installer out to replace the corner trim piece. I have not heard back from him and I have no decided not to replace the trim piece as I think it could damage the glass shower doors so during the first meeting the salesman spent too much time talking about competitors and what a good company long home was so to sum up. I would not recommend the company although the product which was manufactured by a different company. I find to be very good. I know I overpaid for the work, but that was my call and as I learned once the salesman makes the sale he is done! And reporting a problem and concern there was no follow up. There was no need to cut a half Circle in the corner trim. They could’ve just simply moved it 1 inch and there was no need to cut. The height of the curtain rod was too low in the shower curtain laid on the floor so so most all these companies start at an outrageous price of $20,000 plus which you could purchase the materials at Home Depot for around four or $5000

This was supposed to be set up in Patrick's name, but it was set up in Jen's name.

I am absolutely likely to recommend Long Home to a friend. If I could give it 10 stars, I would. Every single question is five stars. They came, were excellent, did a great job, were very professional, and did not take breaks or fool around or talk. They took a lunch break, and they left before 8 p.m. at night. They did a fantastic job. I did not find a single nail in my driveway. I have recommended Long Home, and I want people to know how great they are.

The workmen who came, Harry and Juan, were very efficient in the installation of the shower. They knew exactly what they were doing, and rapidly did it. They took out the old and put in the new in less than a day's time. They worked until dark, but were so thorough in the cleanup, not damaging the house. I was amazed. I could not be more pleased with what they did, and the new shower is just great!

The entire process was very good from beginning to the end. The two young men that did the work, cleaned up after themselves, and I loved the whole process.