The delay in installation date was concerning. Wish I had been called when it was known there would be a delay.

A week ago, Long Home converted a tub to a walk-in shower for my 91 yr old mother who has dementia.

Your sales call was too “used car sales pitch”.

The initial visit with sales staff was very easy since we had an idea of what we needed to do.

The consultation as well as the installation was good. I would recommend.

If anyone I know is going to do a project I will be recommending Long Home to them

They were on time and very thorough. Communicated as the job was being done and when they ran into issues with wiring found behind the tub wall which had to be related in order to complete the installation. Very considerate and open for communication as soon as the work was corrected and came back within the week.

Was told one thing during sales pitch but something totally different was delivered and I was asked to pay an additional cost to fix and/or replace the problem.

I liked the quick
Responses from Jacob the project manager on my concerns . But you really should disclose the permit and inspection process that delays the install. And not tell customers it’s only 2-3 days. That was the most frustrating part of this.

very professional. quick install. good quality

The absolute best

Am very upset that I didn't have Long Home install this walk in shower years ago. This new shower enables me to stay in my home without worry of a fall or mishap. Great skill and professional work by the crew that completed the work in one day. Couldn't believe the cleanup, like they weren't even here. Next time I need someone for work on my home, Long Home will be my first call.

I would definitely recommend to family and friends.

Get comp quotes from other companies so you have piece of mind you are not overpaying.

Excellent project managers!

I had to repaint my shower ceiling.

Good communication throughout the process.

I feel that the job once completed was overpriced There isn't anything special about the materials used that would warrant the cost. The labor would be the biggest expense.

If someone needs to I will refer them

Workers were very nice but conversation was limited as they didn't speak much english.

Yes very efficient

A family based and professional company who takes the time to listen to what you want done. They will keep you informed on everything and follow up with you after the work has been done.

Not bad but expensive

Conway NH is short on reliable roofers

I was really happy with the quality of the product and the warranty. The installation went really well. I am really happy with the finished product.