They were great. Our biggest regret is the company didn't do the bathroom shower. They gave us a contact but the cost is another 4 to 5 k. We are very disappointed the cost was $15 k without the shower door

There was a 3month delay in starting the project. If you need a project done on time (when initially promised) then perhaps Long is not the company to go with. In all others ways, Long is a great company to work with.

Very dissatisfied with Long Home. The sales men were great so we made the mistake of not getting other additional quotes. We bought what the salesmen told us. Big mistake!!!!

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Workmanship was excellent.

Long Home Hard Workers brought Beauty to our Bathroom with the perfect installation of a Marble Shower.
Thank you Long Home, and we would be happy to recommend Long Home, and we will.

Very professional from the sales representative to the installers. The shower is amazing!!

The superior quality of the product.

They did a very nice professional job Wood highly recommend it to anybody else

I had the most hard working crew. These guys didn't take one break from 8am-8pm. They were very respectful and constantly asked what I wanted. The only issue I had was starting the job at the time I expected it to get started. And how the billing works that's a huge problem for me. I don't take pictures of my check and I don't give my account number to anyone. Especially in the time we live in. I want my paper billing sent to my house. If my mortgage can do that why can't long homes? I will not go through power pay. After speaking to them they said they would send it in the mail we will see. But I can't say there was anything bad about the hard working crew
I'm not happy about the hard time I had getting a date.. and I'm 🙏 I. Receive my bill via mail. We will see.

Great installers. Excellent customer service from GM, Nate. My only concern is water on my floor after a shower. I am going to test the doors by closing them in reverse order to see if it continues. If it does, I'll be in touch.

Has taken a lot of calls to get follow up work.

I asked installer if there would be any unfinished area associated with the shower; the answer was no. However the wall section adjacent to shower door was pasted with drywall putty, unfinished and left for us to paint. Have been waiting since the completion but no response, made several calls - no response!

Shower door looks extremely cheap and not sure how long it will hold up - seat smells like manure, not teak wood, faded and dull and company hasn't reached out once to see if we're satisfied! Still waiting on final invoice so the the VA can send the final portion of the payment. No response! I wouldn't trust this company to do my doghouse!

Excellent work and am very satisfied with the final result!

I am extremely happy with the installation of a new walk-in shower, replacing the existing tub/shower design. Long Home's installers arrived in the morning, worked diligently throughout the fitting, without any dust or mess at all. The project was completed, as promised, in one day and the end result was remarkable!! I would highly recommend Long Home to anyone considering this type of bathroom upgrade!!!

They did good quality work. Came out beautiful.

Please see additional comments at the end.

From Wolfgang, who came out and went through everything with us such as style what we were looking for he really really knew all about the products. And made us feel comfortable.

I would absolutely recommend Long Home Products. While the cost is higher than some alternatives, the quality of the work and the level of customer service were consistent with the investment. From start to finish, I had a very positive experience and felt the overall value matched the price.

Customer service is not good. Took too long for install and The only contact is when I reached out first. The door install people were not easy to work with

The salesman was great and got me a great deal with financing. However, when the installers came to install, I had some questions and they did not speak English. We were unable to communicate, and I couldn't understand what they were saying to each other. Frustrating

Follow up is terrible! Many calls and no response in two months. Good lip service, but no action.

From the beginning with Rob Sebastian to Amanda & Jacob & his team everyone was friendly & professional.

This is a great solution for a quick bathroom make over.

Terrific and professional installer. The remodel came out beautifully and we would gladly recommend Long Home.