The men who installed the shower were excellent and very friendly
Polite, on time
2 people working 8 hrs… even if paid $100 per hour each, is less than 2k…. That means that the materials for the job cost us over $9000!….that, in my opinion,is way out of line…the workers did a good job but I would not recommend to anyone
Veronica and Julia Swan discussed every little detail on how the project would go and it went better than expected, they were awesome
From the start ur represitives were gentle men walked us through all the nessartparts os the construction of our roof
The workers were great finished the job in one day and most of all the young lady worked as hard as the men
Clean up was top shelf
The only thing was when it comes to financing it’s hard to follow the paper work
But overall it was a great job
Thanks to ur company
Beautiful product, knowledgeable staff and sales people, efficient installation.
We liked their professionalism, their respect for us and our home, their friendliness, their concern for our concerns, and their going beyond what we expected.
Overpriced
I was told that when the roof was put on the house it would be 1 long day with 2 crews. It took 3 days to do the house with it raining on day 2 and 3 and they just continued to put the roof on. Very concerned that this roof won’t last.
Long home provided a beautiful product and was excellent in every area.
The customer service team was great. Shawndel came out and broke it down with how it would be done. He listened to my options and what I wanted. The team came and they were courteous of my time. They checked in throughout the day. They went to lunch at the same time as me and I felt very comfortable having them stay there. They continued to work after lunch. The process was gerat. They showed me afterwards. They cleaned everything up and I am really happy with the overall product.
They were quite professional and extremely friendly. I felt very comfortable with them.
The work is quality!
I liked the way everyone treated me. Everyone so nice
Very professional start to finish
Delays and wrong size base, more waiting
The installers did a great job and even finished up ahead of time.
Polite workers and very neat.
We had originally scheduled for walk in shower and replacement sink top. After we placed order and gave deposit we were told that Long could not do sink top. Also one shower door is not aligned properly
The quality of the workmanship
I have building experience,I no what to look for when applying a shingled roof. periodically I would check on the project and take a couple of photos,observing the progress and work.I was pleased with the workmanship . They did a good job 👍
Fair price, courteous and prompt service.
Failed to clean up after I called with problems
Too many handoffs between the sale and installation
Long Home met the schedule they set. The work was done promptly and efficiently.
They did an awesome job very professional
So many ways was disappointed. I feel like the vanity and mirror were not the ones I saw in the brochure the night of the presentation. We wanted to have the sales rep call us - he never did to this day.
I'm very happy with the job Long Home did.
There seemed to be an internal lack of communication in the Long organization from the sales rep all the way through to the onsite installers.
Converted my tub to shower. Two men showed up and did a great job with no fuss,
A job that was supposed to be 1-2 days ended up taking 3 months to complete.
The Long Home team of professionals were excellent in their presentation. Both Steve and Rob knew the product well and by the time we had finished with the consultation we had a picture of what the completed shower would look like, how much it would cost and a timeframe as to when the job would be completed. When the day arrived for installation the installers were on time and finished by 5:00. Everything was exceptional. They left everything as neet and clean as they found it.
Professional, timely, and quality product delivery and installation.
The materials that are used by this company are of great quality, the company offers an excellent guarantee and experience. The team who works for this company seem very knowledgeable, professional and honest
Was extremely pleased with the finished project…was given all the facts of what the job required and was given complete explanations of all the material being used and why it was needed…I had every question answered from start to finish .
They were very professional and did their job. I am pleased with them.
Salesman was not completely truthful. I felt a little faked out. I paid too much for the job.
It was done fast but done right.
They were on-time, very pleasant to meet and greet, and they knew what they doing. They finished on time, as well.
The bathroom is beautiful, but the time frame it took from start to finish was almost a year, and that is outrageous.
They were efficient, got back to me, were timely, and the work was great. I am happy with the pricing.
I am a very satisfied customer.
The guys that did the work with Long Home were very good. The salesman did tell me they did not use subs for their work, and I was then later told they were subs. They did a fine job, and I have no complaints, but I was mislead.
To early for a true e-Val so far it’s great
Very Good Company to work with! Initial consultation was informative and open to choices, answered all questions.
After everything was done one day i was looking down my hallway and noticed when they installed the pluming they drilled into the hallway wall i have to sand it and repaint.
The salesman who came to my house quit. They fired the guys who installed the shower. The handrails were not the ones we selected, and the shower rod was installed incorrectly. It is too far into the shower. We lost space instead of gaining space in our shower.
The crew did a first rate job. I didn't think they could do it in one day, but they did. They did
Nice job.cleaned everything up.good communication
We’re very happy with our experience with Long Home. Jordan was very professional, explained everything in great detail and was able to give us everything we needed at a fair price. The communication getting everything set up was excellent. The roofers arrived on the day and the time they were scheduled. They were very professional, kept us in the loop of what was going on. they cleaned everything up, including all the nails, which I definitely appreciated as I have a dog. Everything went smoothly from start to finishI would definitely recommend Long home and will keep them in mind for future projects.