Everyone has been amazed by the finished product.
They were very friendly!
The quality of the material used seems to be real good and I would recommend the product but these people involved I would not recommend the crew. Did a good cleanup after work was done but very little communication with me. I purchased a shower curtain rod that was a screw to tighten but they used one that came with the shower in doing so they cut a half circle out of the corner trim, so the curtain rod could fit into and put screws into the side panels. I did not intend to keep the rod up as I had another contractor install shower doors. I called the salesman and he just advised me to call someone else that person was mike I believe and he told me that he would send an installer out to replace the corner trim piece. I have not heard back from him and I have no decided not to replace the trim piece as I think it could damage the glass shower doors so during the first meeting the salesman spent too much time talking about competitors and what a good company long home was so to sum up. I would not recommend the company although the product which was manufactured by a different company. I find to be very good. I know I overpaid for the work, but that was my call and as I learned once the salesman makes the sale he is done! And reporting a problem and concern there was no follow up. There was no need to cut a half Circle in the corner trim. They could’ve just simply moved it 1 inch and there was no need to cut. The height of the curtain rod was too low in the shower curtain laid on the floor so so most all these companies start at an outrageous price of $20,000 plus which you could purchase the materials at Home Depot for around four or $5000
This was supposed to be set up in Patrick's name, but it was set up in Jen's name.
I am absolutely likely to recommend Long Home to a friend. If I could give it 10 stars, I would. Every single question is five stars. They came, were excellent, did a great job, were very professional, and did not take breaks or fool around or talk. They took a lunch break, and they left before 8 p.m. at night. They did a fantastic job. I did not find a single nail in my driveway. I have recommended Long Home, and I want people to know how great they are.
The workmen who came, Harry and Juan, were very efficient in the installation of the shower. They knew exactly what they were doing, and rapidly did it. They took out the old and put in the new in less than a day's time. They worked until dark, but were so thorough in the cleanup, not damaging the house. I was amazed. I could not be more pleased with what they did, and the new shower is just great!
The entire process was very good from beginning to the end. The two young men that did the work, cleaned up after themselves, and I loved the whole process.
Overall, I would refer Long Home to a friend because of their cooperation, their friendliness, as well as their punctuality.
I was well informed about the start date. One day in advance, the material was delivered. The next day workers came early in the morning at 7 am and left in the evening. The supervisor was there while the work was done. I received a call from the supervisor, and the project manager came by to make sure everything was done correctly.
The company was very professional and helpful with everything they did.
Long home is the best professionals I ever worked with, they have thoroughly planned for the project, almost accurate to every piece of wood needed for replacing my old trims and wrapping them with aluminum. Work is beautifully done, my 160 years old house looks fantastic after the repair. It makes me speechless!
Came in did the job completed in the time they said clean the house before they left very professional thank you.
Clear communication and quality materials.
Several of my neighbors sent me pictures as the team started in on the project. We lost count of how many Long workers were on site. There is no way a local outfit would have been able to compete—they would have paused the project and moved on to another one. I am extremely happy that I went with Long rather than a local roofer.
The company was responsive and professional throughout the process.
BLUF: I would somewhat recommend this company. The shower replacement was very expensive even though our bathroom was 5x8 and the shower was even smaller! LoL The materials seem good, but isn't there a glass door that costs less than $3000??? A shower curtain for a standing shower is ridiculous and the water never stays in the shower, but how is there no option for a less expensive shower door?!
Every employee I spoke to was awesome and wonderful, unfortunately it always comes down to price and frankly I wouldn't recommend this company to most people unless they have extra money to burn.
The profesional manner of everyone with whom we interacted.
I dont know to start, i had to argue with the window installer, i paid for15 windows only recieved 14 and the other is just up in the air. I've been asking for a reciept for a week now and still haven't received one. Yet, before i handed over my check i could reach out to whomever for a speedy reply!
You did a great job from start to finish
The pricing was competitive, the crew was professional and the PM was attentive.
Very simple process from sales to install
Fast install
Professional and excellent work
Very professional and communicated progress at every level
Long Home has been very easy to deal with. The installers were very good to deal with. They were very professional and did good work.