Follow up is terrible! Many calls and no response in two months. Good lip service, but no action.
From the beginning with Rob Sebastian to Amanda & Jacob & his team everyone was friendly & professional.
This is a great solution for a quick bathroom make over.
Terrific and professional installer. The remodel came out beautifully and we would gladly recommend Long Home.
Our sales person mis measured the original shower door we wanted to re use because of the price we paid he said it would fit needless to say it didn't now we are needing to find a new shower door and another thing he didn't inform us of the 3% charge if using a credit card for the down payment had he told us I would have paid another way.
Rob Morris and everyone we dealt with were amazing. We love the way our roof turned out. The men that installed the roof left the outside of our house spotless.
Well the rep that took my order told me my roof was in the worst shape. Scared me
Also ordered over amount of plywood and I witnessed so many many pieces reloaded back on truck. Didn't replace chimney cover. Told me Arnold Schwarzenegger tore the tar paper in half . And that you installed a roof on his house in Massachusetts
Lie. I felt I was pressured to make decisions. Workers were very honest with me. But otherwise Moy happy. Over priced way over priced and I fell into to it
Very hard workers and polite and cleaned up very well worked till it was finished
For what l had done the amount of the master bathroom was way to high.
Lower prices a bit
I am very much pleased about the job that was done on my bathroom thank you
The gentlemen who came to my house to install the shower were not only very good in installing it but they were very careful in taking the old tub and shower out of my house. If they had a question about something they would ask me. The finished job was beautiful. All of my neighbors came in to see it and just loved it. Some even asked who I had todo the job. I was quick to answer Long Home and gave them the contact informaton. Thank you Long Home.
You and your family will be so very pleased with the service and customer service provided by Long Home to change your old, outdated bathtub to a sparkling, shiny walk-in shower!!
Any thing and everything still waiting for the job to be done
The length of the job was underestimated. We had a complete gut and was told 2 days. We had to schedule more time for them to return and complete the job.
When they said they were done, we asked them to come back and make the walls more close to ready to paint.
Communication was great. MEssiah did a wonderful job
Need to be clearer on what paint-ready sheetrock walls means vs standard construction industry, finished sheetrock walls with the proper sanding means while selling your products.
My project manager, Will Baker, came by a 2nd time to install the handheld shower head.(It wasn't included in the initial installation.) However, he broke part of the device. When I called him later that day, he said that the shower head, made by Gibson, was out of stock. I called him a couple more times since then, but the item was still not available. I also called the sales rep, Eric Young, who came over originally, but he has not returned my calls.
Everyone involved with our Bathroom project was outstanding.
The on site construction team was led by Henry. He was an excellent problem solver, finding solutions to unexpected issues on more than one occasion. He listened to what I needed and provided a perfect custom product!
Delivers as promised.
The experience was anxiety driven and the communication was flawed.
Easy process
Bruno and his team were awesome.
The crew was professional and worked like a well oiled machine to finish my new roof in just one day.