I did not receive the shower head holder. I bought one from Amazon. The installer said he would get one for me. Dexter was there promptly to start the demo and was very personable and efficient.
They did a nice job cleaned up after themselves. Were very courteous and personable.
The entire process was hassle free.
I had some difficulty with communication . The work looks good. Clean up should have been better. The snow might have impacted that.
Overall great experience.
Very satisfied with shower installation. Quality of material,courtesy and professionalism of installation team was outstanding. From signing of the contract to installation was much shorter than expected. I am completely satisfied.
Beautiful work, timely, good communication
The price was very reasonable and the quality is great. They also have a nice selection of colors to chose from.
Your installer was very professional and efficient.
My shower is absolutely beautiful! The installers were wonderful!
Very happy with the whole process and the workmanship of our tub to shower conversion.
Very much
Everything went smoothly from the consultation appointment through the install.
All elements of the project went smoothly
We don't have any friends with upcoming projects, we will recommend Long Home in the future though.
Kept me informed and did a super job
I love the whole thing. The look the fixtures the water pressure
Great service, professional team, trustworthy company. Every part of the job were done professionally.
The experience was easy and smooth from start to finish.
I have a big issue with Long Home. I sent them an email, and before I write a response to Google, I suggest they call me first. I did not appreciate that they strong-armed me into signing on the day they came. I wanted two other quotes and when I went to cancel the contract, they said I could not because I got the other quotes after the three-day period; I would have to pay half of the quoted amount if I cancelled. If I had had time to read everything in the contract, I would have gotten another quote the following day. If they are willing to make amends, then I would hold off on putting the review on Google. As far as I'm concerned i got screwed.
The salesman worked with me to get financing.
Very professional throughout the whole process! Great team that worked to make sure we were satisfied with the end result. Great job by all! Keep up the great work!
Difficulty reaching those I
needed to talk with about
additional options or changes.
Very professional
The service and quality was great