We have used KL SMITH the last 30 years for personal and business roofing and have ALWAYS been completely satisfied with their communication and follow thru. BEST IN THE BUSINESS!
I would highly recommend them ,they did a great job even my neighbors said how great a job they did
Recognized Excellence - The whole company was very helpful and professional,and the communication was excellent
Definitely will recommend to anyone who asks about a 1st class roofing company.
Additional Comments - Communication was always keeping me informed
I cannot say enough about K.L. Smith, Inc. It was the best experience I have ever had with a contractor. All the work and everything K.L. Smith, Inc. did was to my satisfaction.
Areas Of Satisfaction - Installation very professional
K.L. Smith is a professional roofing contractor. I am completely satisfied with the job and would not hesitate to recommend them. They deploy the appropriate size team to complete the job timely and efficiently.
Areas Of Satisfaction - Very professional to work with. Came when they said, roof looks great.
Excellent service and it is refreshing to work with their qualified staff. I highly recommend K. L. Smith for your roofing project.
Areas Of Satisfaction - Communications, quality, timeliness
Absolutely stress free from the first meeting through to the final inspection. Caleb and his team are wonderful.
Areas Of Satisfaction - I was blown away with the extra care taken to protect my property and how clean everything was.
Additional Comments - A company you can truly trust.
Areas Of Satisfaction - The roof looks great, I had some questions and they came out and explained everything to me, thoroughly.
Additional Comments - I have had a lot of compliments on how great my roof looks!! Thank you all so much for using a great product and being professional and kind with any needs/questions that I had.
I am very pleased with my new roof, The whole experience was worry free for me as the company was recommended to me and the staff was very pleasant and knowledgeable about the whole process. The workmanship on the roof speaks for itself, as it is well done and looks beautiful.
Extremely professional
Areas Of Satisfaction - I was really happy about the communication in the pre- and during roofing.
Areas Of Satisfaction - Completely satisfied with all phases of the replacement
Recognized Excellence - Everyone provided exceptional service
The crew and management team were more than patient with my situation and were there to give me peace of mind when it came to my home’s quality.
Areas Of Satisfaction - The time frame the project was done and how they even took the project at an earlier date
Part of homeowner ship is maintenance. The roof is one of the largest expenses you can incur. I shopped several companies and had estimates all over the board. KL Smith was not the most economical nor were they the highest. I was very concerned about the lower estimates that there might be a gotcha when the final bill came in. Would I recommed KL Smith... yes! Our new roof looks great.
I can not say enough good things about Caleb and KL Smith company. Honest, Professional, punctual, tedious, conscientious are just a few of their qualities. I dreaded dealing with my roof and the horrors I had heard about some of the companies. A friend of a friend gave me their name and number. From my first phone call, I was relieved and happy.
The BEST roofing company around!!!
K.L. Smith kept me informed and stuck to their schedule and pricing. The crew performing the work were efficient and quickly addressed any issues I had. In particular, I had fascia corner that wasn't lining up. They took the time to fix it before installing the roof and drip edge. It wouldn't have been as easily fixed if done after. I recommend K.L. Smith.
KL Smith is the best!! (1) Justine first visit was prompt. He explained what work needed to be done. He provided a written estimate with diagrams and pictures. (2) The delivery of materials was exactly as scheduled. (3) The installation team lead by Pedro were outstanding. The team completed tear-off, replaced bad wood, laid 41 sq of new shingles, and great cleanup. Pedro and team completed the job in 7 hours. (4) I am thankful to Ron M., who goes to my church, for recommending K.L. Smith. It was truly a joy doing business with this company. I must also say the support I received form the office was was outstanding.
Additional Comments - Will highly recommend K.L. Smith to any future contacts I might have needing roofing work.