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Customer satisfaction
Of 99 customers surveyed, 78 respondedReviews 61
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Recent reviews
Customer in Durham , NC
Why Choose Kingsford
Why Choose Kingsford - I have used them before, and were completely satisfied with their work/service.
Pamela B.
I found their staff to be very professional. They provided high quality service with very reasonable prices.
Additional comments
Likely To Recommend
Likely To Recommend - I already have recommended them. I found their staff to be very professional. They provided high quality service with very reasonable prices.
Why Choose Kingsford
Why Choose Kingsford - I chose Kingsfor because of their price and quality.
Customer in Raeligh, NC
Why Choose Kingsford
Why Choose Kingsford - We chose them for price and communication.
Customer in Durham, NC
Why Choose Kingsford
Why Choose Kingsford - The sales rep did a good job. The quality is good.
Customer in Burlington , NC
Why Choose Kingsford
Why Choose Kingsford - How well you honor your lifetime warranties. The accessibility of your staff when there is a need to discuss issues with them.The friendliness of all the people who work on the different jobs.
Next Project
Next Project - Don't know yet, but will let you know when we do!
Customer in Durham , NC
Customer in Hillsborough, NC
Why Choose Kingsford
Why Choose Kingsford - I chose them because they were very friendly and personable. The price was comparable to other quotes and I had a friend recommendation.
Next Project
Next Project - I would like to do my back yard and get a patio door.
Additional Comments
Additional Comments - They were very wonderful to work with and very responsive.
Customer in Apex , NC
Why Choose Kingsford
Why Choose Kingsford - The construction crew in my opinion went above and beyond what was asked of them. Especially when major rot was found behind chimney siding. They notified me and replaced all rotten wood and replaced the siding. All punch list items were taken care of prior to them leaving the site and the caulking job around the windows and trim was impeccable!
Customer in Fuquay Varina, NC
Customer in Raleigh, NC
Why Choose Kingsford
Why Choose Kingsford - They were very professional. Tripp was professional. They were able to get the materials required. They were competitively priced.
Additional Comments
Additional Comments - Installation was meticulous. I would highly recommend them. I cannot say enough good about Kingsford. They are a wonderful company to work with.
Customer in BUTNER, NC
Installation Crew
Installation Crew - The installation crew was very much organized and professional, and they were on time.
Why Choose Kingsford
Why Choose Kingsford - Our neighbors referred us to Kingsford and they were very well pleased with the work that Kingford did for them.
Customer in Clayton, NC
Why Choose Kingsford
Why Choose Kingsford - Kingsford Siding, Windows & Patio Rooms was recommended by someone my husband really trusts. Upon meeting the salesperson, Steve, he was wonderful, personable, and kind. When we met him at the office, he showed us many different examples. He was knowledgeable and made everything clear. I understood everything he was saying.
Customer in Rocky Mount, NC
Why Choose Kingsford
Why Choose Kingsford - We chose Kingsford because of the quality of the windows and their warranty.
Customer in Durham, NC
Likely To Recommend
Likely To Recommend - I would definitely recommend them.
Why Choose Kingsford
Why Choose Kingsford - I was in banking, and so I know the whole family through a banking relationship. Because of that relationship, I knew the quality of work and the staff they have, and so although we got several quotes, we decided to go with Kingsford. My husband liked what Steve had to say, and we both liked how Kingsford is a family owned business. We even checked with the Better Business Bureau to make sure their standing was still good.
Next Project
Next Project - I would like to have vinyl siding on our primary residence, but it won't be until next year. We will definitely call Kingsford when that comes.
Additional Comments
Additional Comments - Kingsford is a great organization. They are very professional and a great company to do business within the community.
Customer in Raeigh, NC
Next Project
Next Project - Yes I do, they were very helpful and the product is very nice.
Customer in Rougemont, NC
Why Choose Kingsford
Why Choose Kingsford - I chose them for the warranty.
Customer in Apex, NC
Why Choose Kingsford
Why Choose Kingsford - Previous jobs they had done.
Additional Comments
Additional Comments - We were very satisfied with the quality of the work and the cleanliness of the job site and the minimal disruption considering the scale of the project.
Customer in Durham, NC
Why Choose Kingsford
Why Choose Kingsford - I needed new windows and I had Kingsford Siding, Windows & Patio Rooms card so I called.
Additional Comments
Additional Comments - I thought everything was great.
Customer in HILLSBOROUGH, NC
Why Choose Kingsford
Why Choose Kingsford - When we initially went in and spoke to Kevin he was able to create virtual reality before and after pictures for me so that I could see what my house would look like when the job was completed. Kevin was very flexible to any changes we needed to make, even after the final decision was reached. Kingsford's price was reasonable and Kevin was very professional at all times. I knew from day one that I wanted to work with Kevin.
Customer in HURDLE MILLS, NC
Customer in DURHAM, NC
Additional Comments
Additional Comments - They were outstanding in all the areas, I will give Kingsford any more business that I need taken care of, they were an excellent company to work with and I would highly recommend to anyone looking for quality contracting work in the area. They were just real pleasure to work with.
Customer in Raleigh, NC
Likely To Recommend
Likely To Recommend - I have in the past and I will again.
Why Choose Kingsford
Why Choose Kingsford - They were well recommended by people I know personally.
Additional Comments
Additional Comments - They were professional and friendly, and I trusted them.
Customer in Durham, NC
Why Choose Kingsford
Why Choose Kingsford - The in-home presentation of the products and service. The main reason however, was Vickie. Did not meet her in person, but she was instrumental in my decision to choose Kingsford.
Additional Comments
Additional Comments - Mr. Red and his team are great. Start to finish, they did an outstanding job. Very knowledgeable, and very patient in explaining the process answering my numerous questions. I'm very satisfied with the outcome of this project.
Customer in DURHAM, NC
Staff Friendly And Helpful
Staff Friendly And Helpful - I rate this a 4+! They were very helpful.
Quality Of Workmanship
Quality Of Workmanship - The installer was amazing. He had to some upfitting and he did an amazing job.
Why Choose Kingsford
Why Choose Kingsford - I had previously received a recommendation from someone who used them. They highlighted their customer service and also their service after the job. I got some estimates from other companies, but Kingsford was willing to work with me on ways to help keep the cost down. They had quality products as well. I was very pleased with that.
Additional Comments
Additional Comments - I had gotten a very good recommendation so I expected good service and good work, but Kingsford exceeding my expectations.
Customer in BUTNER, NC
Why Choose Kingsford
Why Choose Kingsford - Kingsford advertised on the radio. We called some independent and commercial contractors. They weren't very clear about our options, and they were slack about getting back with us. Kingsford's communication was excellent. That's why we chose them instead.
Additional Comments
Additional Comments - The installers told us everything about the installation and nailed it on the head.
Customer in DURHAM, NC
Why Choose Kingsford
Why Choose Kingsford - I have seen some of their work.
Next Project
Next Project - Yes, I do have future remodeling projects in mind.
Customer in HILLSBOROUGH, NC
Why Choose Kingsford
Why Choose Kingsford - Kingsford has installed windows for me in the past and I was very satisfied with that installation
Additional Comments
Additional Comments - Tripp, Kevin, the roofing crew, and the siding crew were all great. Everything looks great too.
Customer in OXFORD, NC
Why Choose Kingsford
Why Choose Kingsford - We picked them because they were friendly at the home show.
Additional Comments
Additional Comments - I thought their installation crew was superb. I've had a lot of work done here, there, and elsewhere, and their installation crew was truly one of the best I've seen.
Customer in CREEDMOOR, NC
Additional Comments
Additional Comments - We thought they were great. The house really shows that a lot of work was done, and it was done very professionally.
Customer in Oxford, NC
Additional Comments
Additional Comments - I am very pleased with the services provided by Kingsford Siding, Windows & Patio Rooms. They did a good job on my project and I would definitely recommend to others.
Customer in CHAPEL HILL, NC
Why Choose Kingsford
Why Choose Kingsford - The factors that helped me choose Kingsford Siding, Windows & Patio Rooms was the quality of their products, and the salesperson. Their staff was excellent. I wanted to support a local business with products that are made in America. I felt comfortable knowing that Kingsford would be around for a long time in case any issues come up.
Additional Comments
Additional Comments - We would use them again, and we are really happy with the product. The installation crew did everything they could to help us, and we would definitely ask to work with that crew again.
Customer in Cary, NC
Why Choose Kingsford
Why Choose Kingsford - I interviewed two other companies and I did not like their salesmen or their products. I liked the quality window that Kingsford offered me.
Next Project
Next Project - I will eventually replace the rest of my windows and my siding but those project will be in a couple years.
Customer in RALEIGH, NC
Why Choose Kingsford
Why Choose Kingsford - The knowledge, quality assurance and professionalism of the staff during all aspects of the project.
Next Project
Next Project - Pool house with a full bath - within the next 6 months
Additional Comments
Additional Comments - I would unconditionally recommend Kingsford - they are truly the embodiment of excellence.
Customer in GREENSBORO, NC
Staff Friendly And Helpful
Staff Friendly And Helpful - They are very helpful.
Installation Crew
Installation Crew - There was only one man; the installer did an excellent job.
Clean & Safe
Clean & Safe - He cleaned up really well afterwards.
Customer in DURHAM, NC
Why Choose Kingsford
Why Choose Kingsford - I heard their advertisement on TV and I went by and talked with someone. The salesperson came out at the appropriate time. I chose Kingsford for their professionalism and reputation.
Customer in Chapel HIll, NC
Why Choose Kingsford
Why Choose Kingsford - I liked Clyde and his honesty and ease, as well as meeting Kevin in the parking lot of Lowe's- he was very nice and not pushy or sales-persony. I also liked that we were getting VERY GOOD QUALITY for the same prices you would pay at Lowe's or HD, and so this is a GREAT value. LOVE that!
Customer in HILLSBOROUGH, NC
Customer in DURHAM, NC
Why Choose Kingsford
Why Choose Kingsford - Kevin and the other staff worked with me while I arranged financing - and when that was in place, they lined up the crew to do the job. I found one (1) nail left after the job - I think that is remarkable!
Additional Comments
Additional Comments - I already recommend Kingsford to others. They do outstanding work.
Customer in APEX, NC
Installation Crew
Installation Crew - The installation crew was really great.
Why Choose Kingsford
Why Choose Kingsford - I've known Kevin Jones for a long time and I decided to give him a chance and it turned out to be a very good decision.
Additional Comments
Additional Comments - I have indicated to Kevin that I am thoroughly pleased with how they handled the whole installation especially the installation crew. They were top notch. The installation crew is what really would sell me again on the company. Kingsford Siding, Windows & Patio Rooms has a great installation crew.
Customer in CARY, NC
Additional Comments
Additional Comments - Very friendly and flexable company to work with. To save time they also did some projects that I was responsible for. They definitly take the extra step for customer satisfaction. I would (and have) recommend this company to my family and friends.P.S. Kevin Smith and Burt are a joy to work with.
Customer in WILLOW SPRINGS, NC
Why Choose Kingsford
Why Choose Kingsford - We checked around before we chose Kingsford. We hit it off with Kevin, and liked their product. We got excellent reviews/ recommendations about them.
Additional Comments
Additional Comments - I was really impressed with Kingsford. I did not expect the great service that we got. They treated our house as if it were their own home.
Customer in Durham, NC
Why Choose Kingsford
Why Choose Kingsford - My son set up appointments for three companies to give me estimates. One of the companies said they could do the job in one day. When I met with Clyde, I mentioned the "one day quote" and he explained that a good quality job took more time. Clyde also took us to the showroom and he always treated us like we were his priority.
Additional Comments
Additional Comments - Not only was Clyde very knowledgeable, but he was very accommodating throughout the process. Even the installers were friendly to work with. I would recommend Kingsford to anyone, I already tell everyone about the great job Kingsford did.
Customer in Durham, NC
Why Choose Kingsford
Why Choose Kingsford - They were a local business, the salesman really seemed knowledgeable about what he was selling, and they have great competitive prices. The workers came back to fix any problem I was having without issue.
Additional Comments
Additional Comments - I trust them completely. I referred a friend of mine and in return for that, they took $300 off my roofing project. They really are a good, local, family owned agency that does really good work.
Customer in Willow Springs, NC
Why Choose Kingsford
Why Choose Kingsford - We met with Kevin twice over the course of two years while we debating pursuing the project. He took us to see completed projects at other homes and we liked the work we saw. The other company we met with would not stand behind their work with the same kind of service as Kingsford.
Additional Comments
Additional Comments - We could not have found a better company for our project. Everyone from Kingsford was fantastic. They treated our project as if it was their own sunroom that they were building. We have recommended them to anyone who is building and if we could use them again, we definitely would.
Customer in Raleigh, NC
Why Choose Kingsford
Why Choose Kingsford - Knowledge and reputation.
Customer in BURLINGTON, NC
Why Choose Kingsford
Why Choose Kingsford - I chose them because of their presentation and the salesman. Their willingness to work with me was nice, since I am on a fixed income. I appreciate that so much. They also have me one delayed billing. They were willing to work with me.
Additional Comments
Additional Comments - They treated me very well and were willing to work with me. I greatly appreciate that. Their product is really good too, the windows look great! I am very happy with everything; the product, their staff, the way that they have helped me out. I would recommend them to anyone!
Customer in Greenville NC 27858, NC
Why Choose Kingsford
Why Choose Kingsford - The salesperson who showed me the product was great. He also gave me the discount I heard about on the radio.
Customer in Cary, NC
Why Choose Kingsford
Why Choose Kingsford - The quality of the window, the price of the project, and meeting the salesperson was very informative and explained what work was to be done.
Customer in CHAPEL HILL, NC
Why Choose Kingsford
Why Choose Kingsford - Keven made a major impact on my choice. He was nice, polite, and you could tell he was very honest.
Additional Comments
Additional Comments - I do recommend people to the company all the time. I've even talked to someone this week about them.
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