Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the way it turned out. I think it looks good and will work well. Everything looks fine, the workman did a great job. They were working so hard to get done before it rained. They did a good job on it.

Recognized Excellence

Recognized Excellence - I would like to recognize Ron and Jason for their exceptional service. Also, the guys who worked on the house were really good at what they were doing.

Areas Of Satisfaction

Areas Of Satisfaction - The workmanship was done well; the crew was friendly; clean-up was thorough.

Areas Of Satisfaction

Areas Of Satisfaction - The product is good

Areas Of Satisfaction

Areas Of Satisfaction - I am most satisfied that they stuck to the terms of the contract.

Recognized Excellence

Recognized Excellence - I would like to recognize the salesmen. He did a good job. I was in the middle of a flood in my basement when he arrived and he helped clean it up. He went above and beyond.

Areas For Improvement

Areas For Improvement - Key Exteriors did not fall short of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - I was satisfied overall.

Installation Crew

Installation Crew - That was the best part. They were great.

Quality Of Workmanship

Quality Of Workmanship - I had him come back and he did resolve the problem.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the installer. he was fabulous, very professional, attention to detail and everything was great.

Recognized Excellence

Recognized Excellence - I would like to recognize the installer, Jerry. He was really super.

Areas Of Satisfaction

Areas Of Satisfaction - The salesman was greatAnd it looks great for the most part

Recognized Excellence

Recognized Excellence - Andy

Areas Of Satisfaction

Areas Of Satisfaction - Honestly, the sales staff. We had someone over to look at the roof, it is obvious that we will need doors and windows but, there was zero attempts for an upsale. Very professional and understanding of our budget concerns. When a mistake on your end was discovered, the solution provided was outstanding and didn't cost us more.

The workmen were considerate, hard-working, conscientious, knowledgeable.

Areas Of Satisfaction

Areas Of Satisfaction - willingness to meet with me into the evening to establish what needed to be done

Recognized Excellence

Recognized Excellence - The installers

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied that they did a good job with what they did.

I would highly recommend Key Exteriors to anybody. They did a fantastic job on my project.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied working with Mike Fox.

Recognized Excellence

Recognized Excellence - I would like to recognize the siding crew because they really did a craftsmen type job.

We really like how the roof looks! Thank you!

Sales Knowledge

Sales Knowledge - I really enjoyed talking with Mr. Fox- he was realistic, had a great sense of humor, and didn't make us feel bad about the mess in our house.

Areas Of Satisfaction

Areas Of Satisfaction - Your staff were friendly and approachable.

Recognized Excellence

Recognized Excellence - The truck driver who delivered supplies made sure to talk with us about risks on cracking our driveway and did a great job to not damage our neighbors yard! He was amazing! Mike Fox was also fun to talk with. :)

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with Key Exteriors because of Mike Fox and Rob. Rob came out and fixed any issues that I found. He made it right.

Recognized Excellence

Recognized Excellence - The lady from the office who lined up for Mike to come out and take care of issues for us.

Areas Of Satisfaction

Areas Of Satisfaction - the finished product looks great,

Areas Of Satisfaction

Areas Of Satisfaction - Timeliness, quality of materials.

Areas For Improvement

Areas For Improvement - None g

They should explain more about any details that may occur. As far as the rest of the job they did a fantastic job. The crew was outstanding. I would recommend them to do any job. The communication between the salesperson and the company itself needs to be better. They should say that they are not going to be able to match everything. They need more communication to make sure that every detail is communicated.

Installation Crew

Installation Crew - They did an excellent job. They answered all of my questions. They stayed there all day and gave me all the information that I needed.

Clean & Safe

Clean & Safe - They went over the yard with a fine pick cone.

Areas Of Satisfaction

Areas Of Satisfaction - The crew did a wonderful job. I was super pleased and happy with it.

Areas Of Satisfaction

Areas Of Satisfaction - We are very satisfied with workmanship.

Recognized Excellence

Recognized Excellence - Shannon Large was very helpful and knowledgeable of product.

Additional Comments

Additional Comments - We will use Key Exteriors for additional projects in the future.

Work was done right, done on time and the look of the new exterior is great

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the quality of the work, the speed of the work, and the end result.

Recognized Excellence

Recognized Excellence - I talked to the project manager a lot. I would also recognize Rodney, who came out for a service call.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the aluminum wrapping and siding.

Areas Of Satisfaction

Areas Of Satisfaction - The product is beautiful.

I enjoyed doing business with them!

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the price.

Recognized Excellence

Recognized Excellence - I would like to recognize the entire staff.

Additional Comments

Additional Comments - I am very happy with the installation and doing business with Key Exteriors!

Recognized Excellence

Recognized Excellence - I would say the whole crew, both of them

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the side windows.