We have recommended Jon Crase to at least four families.
This is our third time using Jon Crase Construction. We are always pleased with their service and quality of work from beginning to end. A special thanks to Gregg Moeller and Jeff Sr and Jr
Yes. You may use me as a reference.
Additional Comments - Thank you. You folks are the best!
John Conti was great to work with. he came to check every step of the repair process. He always was quick to respond to any emails/calls I had. I am very pleased with Crase Construction because of how quickly Rene came out to give us a quote and what customer service from John. The quality of work, along with the communication every step of the way, made this an exceptional experience for my family and I. I have already recommended Crase Construction to friends/neighbors.
Areas Of Satisfaction - the quality of work and customer service are the reason I am giving them A++
Just the thought of having so many workmen in my house makes me nervous, wondering what will be broken in the process, but the professionalism and expertise of the Crase team diminished that feeling.
I have used lots of contractors over the past 30 years and Jon R. Crase Construction, Inc. is the best by far! They are exceptional in every way. The quality, service, responsiveness, friendliness and attitude are the best I have ever experienced. Two of my favorite things are 1. The home owner is always "the boss" (so refreshing). If something isn't right (which rarely happens) they fix it immediately with a smile and positive attitude. And 2. The response time to texts/phone messages is super fast...usually in less than an hour. Wonderful experience all the way around.
My house was remodeled swiftly, fairly and beautifully! It was a pleasure to have Crase Construction handle everything in a professional manner, and very well priced. The end result was perfect!
Sales Knowledge - Matt is professional, courteous and very knowledgeable! A+.
Value - Crase construction is by far the best at sourcing and hiring professionals who do not overcharge.
Recognized Excellence - Matt Harris, superstar!
Additional Comments - I will continue to let friends and others know about the great work and wonderful experience! Thank you again to everyone!
We cannot thank Jon, Scott and John (and the exceptional staff) enough for the determination and hard work of moving through a complicated insurance claim to delivering on budget and schedule with exceptional workmanship. They worked hard to be the bright spot in 16 months of frustration. I cant imagine what we would have done without having them on the project. The Bay Area economy makes good contractors delivering great value almost non existent. Crase is the exception to that situation. At the end of the project, we were practically family.
I am very pleased with the quality and professional personnel Jon R. Crase Construction sent to my house. I was very pleased with everything really. Brian, the project manager, was really good and made sure everything was running smoothly.
Areas Of Satisfaction - The supervision by John Conti was exceptional. He took complete ownership of the project and addressed all issues in a timely manner. Most impressed with his communication - we were kept up to date on schedules, contractors and job status on an ongoing basis. He was at all times professional and responsive. Great to work with.
Jon Crase handled the replacement of our wood floor and repair of drywall on the walls. They were tremendous in being very responsive whenever I had questions and were perfectionists in making sure everything was done properly. They checked in frequently to let me know what was happening. Eric Sullivan led the team and he was professional, approachable and right on the mark! He also helped us in communicating with and keeping the insurance adjuster informed.
I had a positive experience in working with this company.
Jon R Crase Construction, Inc., helped me and my wife through a very difficult period, as we dealt with a house fire. I would definitely hire them again.
They did a good job!
I was very pleased with the company as they work on time and on schedule. They are also very professional and clean with the work that they do and if something goes wrong they do not hesitate to fix the problem.
They were quick to show up, quick to respond with a reasonable and detailed quote. They were very easy to work with, adjusting the contract to save us money by letting me do some of the prep work.
Areas Of Satisfaction - Everyone was very nice, knowledgeable, professional. The work quality and efficiency was excellent.
Crase is my go-to contractor for jobs big and small. Highly recommend!!! A truly professional outfit in every respect. They give good advice, answer every question, provide very detailed bids so you know exactly what to expect. They respond quickly and efficiently should you change your mind or add a thing or two. I am 200% satisfied (and that is not a typo).
Jon's people have been with us through two arson fires, a new ceiling in our shop, adding a second floor bath, rebuilding a leaking roof, restoring the foundation plate to our home after a termite attack and rebuilding our back deck. Our relationship has lasted longer than most California marriages! I recommend him and his crew without reservation to all of my friends.
Our first experience with Jon R. Crase Construction was to reconstruct our Eichler after a fire took out our laundry, kitchen, and all electrical infrastructure. As such, it was a very complex job and there was no way to know at the beginning exactly what the job might entail. Crase's employees were courteous, showed great attention to detail, and responded to the inevitable unexpected issues in a timely fashion. With such a complex project, there were many sub-contractors involved. All but one were extremely professional and produced excellent quality work. The one who did not, a painter, was immediately replaced and Crase brought in a new crew that completely fixed the issues caused by the original sub-contractor without any impact on schedule.We have no hesitation in recommending Jon R Crase Construction to our friends and we will be hiring Crase for some future repair work.
They made it really easy for me. They took care of all the permits and grunt work.
Having S.R. Freeman on any project is a huge asset. Their team of supervisors and carpenters are at top of the industry and their management is organized and responsive. The ability to coordinate and install complex work with structural steel and wood is great. They understand the needs and prioriti... more
I'm going to use them on my next remodel, that's for sure.
Learn why professional home builders and home improvement contractors join our community of quality.Get started
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Jon R. Crase Construction, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys