The quality of their work, their professionalism, their response to questions, and their time management were all superb.
We have done many renovations over the years with other companies, but none of them compare to JM Construction. If only we had known Jeff and his team back when we did our other projects ... we would have had better results and a much better overall experience.
It is clear how thoughtful and thorough JM construction is and also evident that they look to constantly improve and evolve. This is a great business with very skilled professionals as well as very good quality subcontractors. They are fabulous and so was our experience.
Experience exceeded expectations. Excellent communication throughout the process. We were pleased to work with such a skilled team of professionals.
These were our second and third projects working with JM and we would hire them again. Thoughtfully designed spaces and quality craftsmanship. As with most construction projects we ran into delays and issues. Delays were well communicated and our issues were treated with respect and expedience. We are extremely pleased with the final results. We have already recommended JM Construction to friends and neighbors.
I would never hesitate to recommend JM Construction to a friend. Their workmanship and easy-to-work-with personalities will always win the respect of any friend.
We highly recommend JM Construction for design and build services. We utilized their services to completely renovate and remodel a powder bath, laundry room and primary bathroom post-mold remediation, as well a, several other needed updates around our house. For our remodeling projects we needed a company to rebuild a safe space for us post-mold remediation. From the initial contact, Jeff, the owner, was professional, responsive, kind and empathetic to our needs. He listened to what we needed to rebuild a healthy home, and worked with us to problem solve some of the issues we had in the past to create a plan for rebuilding moving forward. He advised us well on what we needed understanding our home, needs and budget. Our JM team, Courtney (Designer), Skipper (Project Manager/Carpenter) and Justin (Construction Manager) were all easy to work with. They are a highly respected, trustworthy, well-skilled and knowledgeable team that focus on building a trusting partnership with their clients, and they work extremely well together as a team in terms of communication, respect and trust. From start to finish the process was completed in a timely manner, and was well organized and executed. Courtney took our ideas and visions for our spaces, and created a design that truly is beyond what we could have imagined it would be. Skipper kept our process from day one moving along in an organized manner and is a highly-skilled, extremely knowledgeable carpenter, as well as, a well-liked, trusted and kind professional to have on-site. The trade partners JM utilizes are highly-skilled, respected and trusted professionals. We were very impressed with the workmanship of all the partners and their responsiveness to our needs and concerns. Justin, the CM, was there for us whenever we needed with a responsive, kind, and well-organized and executed approach. Overall, we are without a doubt thrilled with the completed spaces, not only are they beautiful but functional and will stand the test of time. We look forward to using JM in the future for more projects. They are a highly-skilled, detail-oriented, trustworthy team with great integrity.
Top quality experience, superb team, very personal service
Recognized Excellence - Skipper Farwell did an exceptional job as always! He is thorough, highly competent, knowledgeable, personable, honest, has a great sense of humor and is humble. His craftsmanship is superb.
Areas For Improvement - none
Areas Of Satisfaction - In an era where people don't even answer the phone or return messages, the JM Construction team is the exception. I never had to chase anyone down or wait for answers to my questions. Even the most minute concern was addressed timely and respectfully
Additional Comments - I have used JM Construction for several projects at this point, and I would highly recommend them.
Recognized Excellence - skipper and Justin most helpful in their capacities
Recognized Excellence - I'd like to recognize Jeff, Courtney, and Todd from JM Construction are all great to work with.
Areas Of Satisfaction - met and exceed fairly conisstently.
Progress Meetings - very much so.
Additional Comments - they were to pt ob otm great to work with quality product that really enjoy.
I've used them for four different rooms in my home, and I've liked everything they've done.
Additional Comments - I would always use them for my construction needs.
They are great!
Additional Comments - Every job and every person performed well and was well supervised on all contracts. I have had numerous projects over 30 years with JM Construction and highly recommend them.
We used JM Construction for a family room addition and mudroom renovation. They were professionals from the start. Quote was accurate and customer service is second to none. We will use them again, and again and again!
Everyone at JM Construction is always extremely professional and the best in the business! We can count on an excellent job in every way!
Jeff and his team always there to do the right thing for customers. Even well after the completion of our renovation.
Superior workmanship. Superior service. Exceeded all expectations!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of JM Construction as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys